Epicor Manufacturing ERP Software


 

Epicor ERP is a solution with functionality for accounting, inventory control, pre-production materials planning and manufacturing execution (MES). The system is delivered either on-premise, hosted or as a cloud-based software as a service (SaaS) offering. The application is architected using a true service-oriented architecture (SOA) and is modular, meaning that buyers can purchase only the modules they need.

Epicor supports any discrete manufacturer with more than $1 million in annual revenue. Buyers with more extensive needs can opt for the system's additional modules for supply chain management, product lifecycle management (PLM), business performance management (BPM), customer relationship management (CRM) or quality performance management (QPM). Epicor ERP can be deployed in a single site or multisite multinational enterprise.

 

Epicor Manufacturing - Billing bookings backlog
 
  • Epicor Manufacturing - Billing bookings backlog
    Billing bookings backlog
  • Epicor Manufacturing - Engineering workbench
    Engineering workbench
  • Epicor Manufacturing - Job tracker
    Job tracker
  • Epicor Manufacturing - Job scheduling board
    Job scheduling board
  • Epicor Manufacturing - Sales order entry
    Sales order entry
  • Epicor Manufacturing - Buyer workbench
    Buyer workbench
Supported Operating System(s):
Windows 7, Windows Vista, Web browser (OS agnostic), Windows 2000, Windows 8

45 Reviews of Epicor Manufacturing

 

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Software Advice Reviews (43)
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Showing 1-20 of 43

Chris from eSight
Specialty: Medical Products
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Frustrating to use, but has functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I wish there was more integration with other systems.

Pros

I like the features of the product, what it can theoretically do. I like that the software is in the cloud and I can access it from anywhere.

Cons

The user interface isn't intuitive, items and actions are not easily found. Even the process to add a new GL code is unnecessarily complicated, why do I add a segment code in one place and then a GL code in another screen. I also wish the reports printed out easily.

 
 

Melissa from UMC
Specialty: Job Shop
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Great All Around Product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I've been using this system in some variation for 20 years. It has been great to see it develop into the great product we have today. Epicor seems to be committed to staying on the edge of emerging technology trends that can only help all of their customers.

Pros

Quote to cash navigation using the Open With functionality throughout the software, BPM wizards that allow you to do simple If\Then type triggers with no custom programming, BAQ functionality with subqueries, Education Courses, much easier path for version and patch updates

Cons

Application support desk for certain modules, debugging options for customization (compile) errors, training of some of support staff seems to be lacking. 50% of time I end up figuring out the issue myself and feeling like I'm teaching their staff.

 
 

Brittney from Butte's Ace Hardware
Specialty: Job Shop
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Once you understand the program, it is rather nice to have but it takes a little to get used to.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Possibly have a helpful manual for the program or a webinar to help people just getting started with it.

Pros

I like being able to take care of almost every aspect of the store inventory in one program. I like being able to keep track of the inventory all in one screen.

Cons

The program can be very time consuming and tedious. Could use some more reports for being able to look up how products were rung up or not rung up. Easier to keep track of where product went missing.

 
 

Don from Atlanta Attachment Company
Specialty: Industrial Machinery
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

ERP with lots of functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall a good product!

Pros

Easily customizable to your environment! Uses SQL Server as the database. Flows well with Microsoft products.

Cons

May need to adjust the stock reports. Support is challenging at times. Will require a specialist of sorts to manage.

 
 

Matt from Maxon Lift Corporation
Specialty: Transportation Equipment
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Powerful and Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Outstanding for the manufacturing world.

Pros

Epicor is very simple to navigate and understand. Bringing new people in and getting them up to speed is extremely simple.

Cons

Old version is pretty slow. The new version appears to be much faster. The support group still needs some work, however they are make progress.

 
 

Richard from SR Smith, LLC
Specialty: Consumer Products
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Good Software. Mediocre Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software interface resembles a Microsoft product which helps end users pick up the basics of navigation.
Epicor 10.1 represents a significant improvement over legacy versions of the software and performance is much better.

Cons

Support is poor. First line support team members are really just called takers and it is difficult to get to someone who actually knows the software and who might be able to assist you with the problem you are experiencing. Most times, it seems like the first line support tech's job is to find out if you have customized the software so that they can use that as a reason not to provide support, which is frustrating since the Epicor sales pitch emphasizes ease of customization.

 
 

luke from steel ceilings
Specialty: Metal Processing
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Good, but needs some improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how you are able to customize things to the aspect of your company. The ability to make things unique to your own is a great feature. It's great for tracking inventory too.

Cons

There is always a problem with any update that happens. I do not like the ticket process because it takes forever to get a response and most times the problem could be solved in a few minutes instead of being dragged out for a few weeks.

 
 

Todd from Electroimpact Inc.
Specialty: Aerospace / Defense
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Very Powerful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Over the years Epicor (and former Vantage product) has grown from a simple Job Shop system to a full blown ERP powerhouse that brings the flexibility to address most any manufacturing or distribution company.

Pros

Built-in customization tools are very powerful - allowing detailed tailoring to company needs without direct coding. BPMs now allow excellent logic branching and very nice built in features such as email alerts. Publish & Subscribe dashboards are a great reporting option with drill down capability. Form customizations are also very easy. SQL Server DB is a big improvement over Progress and MUCH faster.

Cons

Reliance on SSRS for reporting - although Crystal Reports still works. Does not handle really complex BoM/MoM situations well for jobs with thousands of assembly levels and hundreds of branches or indents. Projects module isn't quite robust enough to be used for complex jobs/orders.

 
 

Josh from Grand Die Inc
Specialty: Metal Processing
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Epicor ERP give us all the power to see our business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Some of the things I like about Epicor are the ways you can customize your dashboards. You create them to show virtually anything you want. And it works well with Excel sheets too. I also like how we can use Epicor to create and track jobs, purchase orders, invoices, and schedules.

Cons

There are some things that seem overcomplicated sometimes. I've had an issue where when I create a purchase order a check box for "inspection required" gets clicked that we don't ever use and it causes an issue for accounting.

 
 

Paul from Aseptico
Specialty: Medical Products
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Been using Epicor for 14 years in 3 companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Epicor continues to make efforts to improve. No software is perfect, but Epicor is better than many

Pros

versatile- can do almost anything with the tools. It is useable in many different industries and levels of knowledge

Cons

Too versatile - just because you can do something with it does not mean you should. You should use help in configuring it.

 
 

Kari from Baker Perkins
Specialty: Industrial Machinery
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Epicor is a full encompassing, user friendly system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use, easy to train, very customizable to your specific business needs. Easy to upgrade as needed.

Cons

System has some bug as all systems do but we don't seem to be able to easily get fixes without waiting for full upgrade.

 
 

Chris from Dorner mfg
Specialty: Industrial Machinery
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Everything in one package

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Epicor buys up companies that can add value and functionality to the software, ever increasing the usefulness.

Pros

The ease to customize multiple areas and still be able to update the software without losing everything you customized already!

Cons

When you update the server, the client also use be updated. If the user doesn't have admin rights on the pc, this could be a problem. I've recently heard they fixed this in a future release of the software

 
 

Simon from Andreas inc
Specialty: Industrial Machinery
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Makes life easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The operation time savings we have made at our company are huge compared to our old paper kanban system.

Cons

Some functionality is hard to find and utilise but customer support is good and always available to point you in the right direction.

 
 

Lisa from GSI Technologies LLC
Specialty: High Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Flexible and stable product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Flexible to your business processes. Stable application. Option of cloud and on-premise. Handles quote to cash without the need for a 3rd party financial package.

Cons

Weak technical support in the past, but we've seen improvements over the last few months. Responds well to outages, but if you require escalation for a non-emergent issue, you might wait a while.

 
 

Jack from Baxter
Specialty: Industrial Machinery
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Used Epicor ERP for 7 plus years, works Great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love the product, so easy to use, and has several 3rd party software that plug into it, making life easier.

Pros

Easy to use, Great Product Configurator, and company continues to move forward with new abilities, mobility!

Cons

Inventory module is a little clunky, doesn't make it easy to do inventory if you use phantom assemblies.

 
 

Chris from Dorner
Specialty: Other Industry
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

All in one place

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The attractiveness of an all in one software makes Epicor a real deal.
Customizations don't interfere with updates and a recently enhanced operating system provide the best of ERP.

Pros

Easy to update or customize to fit our needs

Cons

Needs better integration to send emails using internal functionality.

Advice to Others

Start with the package as is, customize only as necessary will make the implementation quicker and less painless

 
 

Coco from IHEAR MEDICAL
Specialty: Medical Products
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Not user friendly ERP system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Not user friendly ERP system, Customer support is not good.

Pros

Have all modules you need

Cons

Not user friendly interface

 
 

David from ET Precision
Specialty: Industrial Machinery
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Broad functionality that comes with a price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We use Epicor to run a $5M machining business. The software allowed us to do almost everything we wanted with the exception of scheduling each machine accurately. While the software has a powerful scheduling module, because many of our parts were processed on more than one machine, we were not able to accurately reflect our actual process in their scheduling module. Standard reports were also lacking so we used Crystal Reports and created custom reports on a regular basis. The ability to easily create dashboards was great and allowed us to create screens that showed specific metrics that we wanted to monitor. Shop floor access was acceptable - allowing workers to log into/out of jobs, clock in/out, etc. on a daily basis. Overall a good package that can easily grow with a small company.

Pros

Ability to create custom 'dashboard' screens to see things that we want to monitor.
Extensive functionality for small to medium sized manufacturing companies.
Good shop floor usability.
Job costing provided real times access to allow you to monitor costs and flag overages.

Cons

Standard reports were ok but not great.
Scheduling module was not adaptable to our process - would have required some modifications that we did not want to spend the money to make.

Advice to Others

As with any ERP software, you need to look closely at your existing processes and see how they are going to 'fit' into the new software. In many cases you will need to change your existing processes. If so, you need to take a close look at the software's process and make sure that it will work for you. Epicor has plenty of functionality so I would expect that it will be the last software you would need to purchase unless your business changes significantly.

 
 

Chris from Wrightspeed Inc
Specialty: Transportation Equipment
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Implementing Epicor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

First, our company didn't have a ERP software and use Quickbooks for P.O.'s and supplier payment and Excel to create a demand plan. Second the company was a true start up and hadn't released any products to production. So the Erp tool wasn't replacing an existing software. Overall I found the
majority of the implementation very restrictive to customize to our wants.

Pros

The purchase order placement was reasonable but really are Finance got more out of it than procurement.

Cons

No easy method to automate revision those had to be manually added to P.O's and constant error message when doing so. With Quickbook you just had to click on vendor to get all P.O. history with Epicor multiple screens and buyer specific. For components purchased per manufacturers part number it didn't upload those so they have to be manually added. Creating jobs even when we hired a more experienced planning manager it takes way more resources to create them seemed we spent 100's of hours just to get simple jobs created at sub-assembly levels. While we were able imput receiving parts to stock deleting it after consumptions is consistently manual reduction to update the balance.

Advice to Others

Be prepared to spend a lot, after you go live that seems to be the way they make money by sending is a subject matter so called expert to fix your daily requirements.

 
 

Rob from Barkman Concrete Ltd.
Specialty: Stone / Concrete

September 2016

September 2016

Epicor is a good fit for Manufacturing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Like the ability to Customize. The new update process is getting better.

Likes Least

Out of the box Reporting is very weak. Purchased Third Party Software. Unfortunately we rely on Solution Providers for most of our issues. Support can still take more than 2 months to resolve issues.

Recommendations

Talk to other Companies running Epicor. The Sale and Demo Team is slick, but they promise things that won't be in the core product.

 
 
 
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Austin from NEX Transport

April 2017

April 2017

Good invoicing program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This program has been used several years in my company for inputting invoices some of the features and the programming is difficult to work with but overall good.

Source: Capterra
 

Rakesh

July 2011

July 2011

A Cloud-based ERP Solution with a Difference

Product Quality

Product Quality
Quality

I was pretty impressed with the solution because it simplifies ERP, provides broad and deep functionality, and offers an array of useful tools for modifying it to your businesses needs. If you like experience coupled with low cost, then Epicor Manufacturing Express Edition is for you. A typical implementation is less than 60 days. “The implementation is solely focused on configuring the system to a customer’s specific needs and, if necessary, migrating their business data"

Pros

Power-packed with features

Source: GetApp