E2 Shop System Software


 

E2 by Shoptech Corporation is a manufacturing solution that offers scheduling, purchasing, shipping, customer management and accounting. It’s designed specifically for job shops, contract and a variety of make-to-order manufacturers.

E2 estimating allows users to create both "quickie quotes" and complex estimates on labor, overhead, material, etc., that can be faxed or emailed with attached drawings or pictures. These quotes can be automatically turned into orders, with no double entry required.

E2 automatically generates shipping labels and packing slips and then tracks shipments online to multiple shipping addresses. Its materials management module controls all components and parts, aligning the company's purchase needs with the entered orders, as well as tracking delivery and finding the best prices.

The contact management module helps shops ensure that everyone stays on the same page, from the shop floor to the end client. It also pulls in all business financials, so shops can manage payroll, accounts payable and receivable and general ledger from a single location, as well as using one of the 200 built-in reports for comprehensive analysis.

 

E2 Shop System - Scheduling whiteboard
 
  • E2 Shop System - Scheduling whiteboard
    Scheduling whiteboard
  • E2 Shop System - Actual vs. Estimated Summary (1 of over 400 Reports)
    Actual vs. Estimated Summary (1 of over 400 Reports)
  • E2 Shop System - Sales Summary Chart
    Sales Summary Chart
  • E2 Shop System - Scheduling advisor
    Scheduling advisor
  • E2 Shop System - Job Traveler
    Job Traveler
  • E2 Shop System - Easy to navigate
    Easy to navigate
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Windows 2000, Windows 8, Windows 10

401 Reviews of E2 Shop System

 

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Software Advice Reviews (292)
More Reviews (109)

Showing 1-20 of 292

Mark from Acutran
Specialty: Electronics
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Reliably used for the past 10 years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Broad support for all aspect of manufacturing, including inventory tracking, quoting, orders, shipping, and accounting; responsive customer support; and flexible SQL database design. Excellent means to ISO 9001 certification.

Cons

Some aspects of use are counter-intuitive and rely heavily on keyboard shortcuts; needs more end-user tools for individual customization.

Review Source
 
 

Karla from Baron Technology
Specialty: Metal Processing
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

We are able to manage all aspects of our business in one place.

Ease-of-use

Functionality

Product Quality

Customer Support

In general, we like it. We have 14 people using the software. Some are very proficient and others only use certain aspects, but everyone is able to get out of it what they need.

Pros

It is very user friendly. Once you get used to the way it is laid out, it is very easy to go from one section to another.
All the sections are integrated (quotes get carried over to orders, which get carried over to packing slips, etc) which makes it easy to check details and pricing.

Cons

Sometimes there are glitches, like when you want to print "all Invoices' that are open, and only one prints.
When you are looking for something, you really have to pay attention to what you chose to search. If it is not exact, you will not get the correct information.

Review Source
 
 

Jon from Stone Machine
Specialty: Job Shop
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Process Control is Much Easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software has made our ability to detail specific requirements for jobs much easier. The ability to attach all documentation required for each job and track all the data and purchases related to each job has been great.

Cons

There have been a few glitches in the software, but tech support has been more than responsive and helpful.

Review Source
 
 

Joshua from J. Aaron LLC
Specialty: Furniture / Home Decor
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

The product seems to be in design stage. Many things don't work as expected and tech support admits they don't know why something is happening.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Looks like they may have a good product if they get a lot of bugs worked out. Not ready for sale yet but they'll gladly sell it to you. If your shop is big enough to pay for this type of software and you need real time data entry as well as cost/pricing included for each job find something else. If you just want to keep a schedule go for something like Just Plan It or Odoo and use Quickbooks for the money side of things. You'll save a lot of money.

Pros

It does an OK job for the money but honestly they need to do some work on the programming side. Seems like a product that should still be in the design stage.

Cons

They make it difficult for floor guys to post stock to projects, the data recorder centers constantly don't clock guys into jobs, they don't allow for dry times in-between production stages, there are several things that do not work or don't work as they are supposed to, the time clock for employees doesn't automatically adjust for over time if a manual correction is made, the printing set up is terrible (I know this seems silly but it make a big difference), you can't have multiple tabs open so every time you want to move to a different section the browser has to update and many other small but big issues.

Review Source
 
 

Doug from Tracey Gear & Precision Shaft
Specialty: Industrial Machinery
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Quick to implement. Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1. Ease of use. The software is easy to use. It takes very little time to train employees.
2. Stability. The software is up and running all of the time. It has been years since I have needed customer support's help with anything other than minor issues.

Cons

No complaints. The software does what we need it to do.

Review Source
 
 

Joanna from Champlin Company (Champlin-Packrite Inc)
Specialty: Paper / Packaging
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Easy & efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very easy to learn and use. Some people barely scratch the surface of what it can do while others dig down deep into every little detail.

Pros

Makes it much easier & quicker to quote customers & track history of raw materials as well as finished product.

Cons

Does not prorate cost of freight over cost of incoming parts. This can be quite substantial at times and if not taken into consideration may result in selling the items out at less than its total cost.

Review Source
 
 

Richard from Excel Tool & Die Co.
Specialty: Metal Fabrication
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great software for job shop.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Ease of use, the software can give me all the financial and planning reports I need and want. Multiple level bill of materials. Controlling and tracking of material, services and labor from start to finish. Limited software issues. Can customize reports.

Cons

The yearly contracted maintenance fee for updates seems high for what our simple needs are. We utilize the pay as you go option .

Review Source
 
 

Susan from Quality Controls, Inc.
Specialty: Metal Processing
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Quality Controls, Inc. has been very happy with the E2 Shop System. We have been using it for over 15 years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The E2 Shop System is extremely user friendly. The dashboard is a very nice too. It summarizes the important information.

Cons

The number system for purchase orders, job numbers, invoices and check are not in order.

Review Source
 
 

Greg from Quality Engineering Services Inc.
Specialty: Aerospace / Defense
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Overall easy to use and save time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is easy to track jobs for quoting thru invoicing and easy to transfer dat form similar jobs you have done in the past to new jobs.

Cons

It is a little complex to set up and the search feature could be improved by storing you previous entry

Review Source
 
 

Debra from Fries Spinning & Stamping Inc
Specialty: Metal Fabrication
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Everyone at E2 that we have spoken to are all very friendly and make you feel comfortable about asking any question and help you.

Pros

This product is very user friendly. We liked it from the start that is why we choose to purchase this product.

Cons

There really isn't anything that we dislike about it with the exception of when you put in a new PO the system doesn't tell you that the PO already exists if the same number is in the system or someone else already put it in the system.

Review Source
 
 

Areane from FSPMI
Specialty: Apparel / Textiles
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

E2 Shop System is a really great product that really helps us and also can be customized. Very user-friendly product

Cons

The prices and fess a little bit high but it is worth the price when you get along with all you need with the product

Review Source
 
 

Andrew from schwoeppe machine
Specialty: Other Industry
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Web based transition from Pro.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

During the web base quoting process, cust rep was very patient in answering questions and working with us to understand all aspects of the new software!

Pros

Every company has different data needs. Shop-tech allows for good customization when the need comes up.

Cons

There does not seem to be many report options that come standard. Forces us to customize many reports.

Review Source
 
 

George from Geotech Precision inc
Specialty: Job Shop
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Been using this product for years, well worth the money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use when operating the software
Customer service is always readily available
Upgradeable modules
Barcoding features

Cons

Costs for maintenance, the fees for hosting can add up , but migrating to online seems to be the future of these softwares

Review Source
 
 

Linda from Spaulding mfg inc
Specialty: Metal Fabrication
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

We were lied to from the two salesman that presented and sold this product and was high pressure taticts.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The support after the sale is very poor due to the lack of knowledge of the tech people. You can get a different answer each time when you call in depending on who you talk too.

Pros

At this point there are no pro's due to the fact that we have owned this software for 3 years and it is still not up and live.

Cons

We are not a job shop ( we again were lied to)and we were never told that it could not hold the data for our large assemblies and allow them all to show up on the page.

Review Source
 
 

Vanessa from DSO Manufaturing
Specialty: Other Industry
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Purchasing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall E2 works for us.

Pros

Have had shop tech for 9 years. For our basic needs it is very easy to use and navigate. Customer Service is very good at taking care of any issues we come across.

Cons

I don't like that when you enter a payable you can't see the address to compare to the Invoice. Companies move and update their remittance. Sometimes this is missed when entering a payable invoice.

Review Source
 
 

Mikeal from Genfor Precision Components
Specialty: Metal Fabrication
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Insist on a 6 month free trial, these people do not understand manufacturing at the job shop level.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This would work well if you are a landscaper or remodeling contractor that does a job once and never again. For the job shop that does repeat work or has to comply with customer changes, save you money.

Cons

They care not that it doesn't work for you. Save yourself a lot of money and aggravation and insist on a "MONEY BACK" guarantee if you are not satisfied.

Review Source
 
 

Melissa from PSP
Specialty: Metal Fabrication
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

If you are a company that is looking to truly maximize an ERP system to organize your company thoroughly, I would keep searching.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

E2 user for 13 years, sequel version. Most manufacturing companies hardly utilize more than 50% of an MRP/ERP, and don't put the effort to truly comprehend the system to ever fully utilize. In those cases, this would be a good system to use. It does a lot of muscle work for you if you use it right. If you are truly ok with simply letting their scheduling module spit out a generic schedule that is limited in work-ability, this would be a good system. The most updated version has more bells a whistles which is nice but for us was fundamentally lacking in real change and not worthy of the investment to upgrade - plus the fact it is an entirely new system where you would lose all your history was additionally disappointing.

Cons

The system has way too many issues. The purchasing module is as stagnant and rigid as it gets. No room for flexibility. The estimating module is also disconnected on very basic levels from the purchasing side. The scheduling module has not been updated in any sort of substantial way since the beginning and is entirely too slow to be of use if you actually want to actively manage your variables. It crashes a lot (and yes, we had it set up by them so no reason there). The support is BASIC. Within 1 year, I was more knowledgeable than the staff trying to help me with questions I had. Constant system issues where quantities duplicate on their own, or system crashes when running a report (which some of them take a really long time).

Review Source
 
 

Bill from Fowler's Sheet Metal
Specialty: Metal Fabrication
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Very Good MRP System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I suggest having a consultant on site for 1-2 days to get everything configured correctly. We did it on our own and had a consultant come in later to help us clean up.

Pros

The software itself is easy to use. They have excellent Support. There are lots of features and options.

Cons

Set-up can be difficult if you do not think things through thoroughly. You might have to go back and redo things again. Reports are very basic. They can be customized, but only through Crystal Reports. You will need the full version and some expertise. Otherwise you have to pay ShopTech for customization.

Review Source
 
 

Alan from Pacific Shine Group
Specialty: Job Shop
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Solid solution for small job shop and made to order manufacturers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple to install and navigate. The system will allow tracking of many work centers at a variety of labor and overhead rates. With the use of actual cost (average inventory), one can get a reasonably accurate costing system, which is nearly impossible in small job shop environments. The accounting modules are adequate for small to medium size job shops or manufacturing organizations.

Cons

No automated interface to popular CAD software. Accounting GL may be limited to smaller business environments as financial statement consolidations are not possible in the normal sense, especially if inter-company activity exists. No direct integration of Inventory to the General Ledger requires manual posting of batch report results and may introduce additional errors due to these manual controls.

Review Source
 
 

Dave from Emtek Processed Alloys
Specialty: Metal Processing
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Software Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's incredibly user friendly and streamlined for the most part. Very powerful with lots of report options etc.

Cons

It can be very laggy/slow. It has a tendency to crash at times. It needs to just generally be optimized better.

Review Source
 
 
 
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Showing 1-20 of 109

Ashley from Baseline Custom Fabricating Ltd.

June 2018

June 2018

E2 is the best decision we ever made for our business. Increased our organization and productivity.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The E2 Shop Software has changed our business in the best way possible. E2 is well thought out and easy to use. We can't imagine running our shop without E2. It keeps everything tracked and organized. We have noticed a huge change in our productivity. Thank you E2!

Cons

I wish I could copy and paste more information in the program. I also wish it had an easier compatibility with my accounting software.

Review Source: Capterra
 

Lorraine from Paragon Tool Company, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Shoptech E2 is very easy to use, great support call in, and friendly staff to work with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

All shop activities and Accounting activities are in one software package.

Pros

Software is very easy to use. There are various modules to meet a variety of needs. Updates are available as downloads so I can schedule them at our convenience. Support has always been immediately available and their staff follows up to make sure things are resolved. They also have Online tutorials and webinars that are helpful.

Cons

The customization of reports can be difficult to do on my own using the Crystal Report Writer software.

Review Source: Capterra
 


June 2018

June 2018

Good affordable software but has its limits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

improved our inventory control and non-conformance control.

Pros

Priced well compared to competition, provides reports, upfront training provided. great for the shop floor guys to clock in and out of. While the training manuals were outdated, the software was easy enough to figure out on my own.

Cons

So many extra modules must be purchased to make it functional or editable. Customer service can be a little rough to get an answer or fix, but once you get to the the knowledgable person it will get resolved quickly.

Review Source: Capterra
 

Daniella from Iafrate Machine Works Ltd.
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

E2 is a fully functional Shop program that is user friendly and a great product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software allows you to create items on the fly to eliminate down time.
E2 is very customizable to your specific needs in your organization.
E2 has integrated the various currencies that are used in transactions.
The software has user security so that you can limit the information seen by each user
It is a fully functional program that takes the part from inception and quote stage to the full out Order processing and then to shipping.
We love the integration with Data Collection to minimize input of labour entries
Customer Service is great and they can usually fix the issue within 1 or 2 phone calls unless it is a larger issue but is also escalated to keep the down time to a minimum.
It is also pretty easy to teach new employees on how to use the program.

Cons

The software is a great product and I really don't have anything we don't like about the program. We use it daily and very rarely do we have any issues.

Review Source: Capterra
 

Jerry from Professional Metal Works

May 2018

May 2018

Very easy to learn. Our launch was relatively seamless.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Versatile to handle all functions from administrative to shop floor applications. Has streamlined our estimating and job router creation to a fraction of the time. The online support is very friendly and responsive.

Cons

Would like more flexibility to customize our capacity planning and scheduling, particularly those items that are processed in different lot batches.

Review Source: Capterra
 

Chris from Whalley Precision Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

A great simple transition, would recommend to anyone.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It greatly streamlined our shop management system, allowing us greater visibility and transparency of the whole process from order review through production to final inspection and shipment.

Pros

- The General layout of the software and UI makes it very simple and intuitive.
- The ability to customize reports
- The expandability of the software, being able to add-on as you grow.
- Customer service is very responsive and always willing to help.

Cons

- No major cons really to speak of a few minor inconveniences
- No EDI capability currently, which is far from a major problem.

Review Source: Capterra
 

David from DEKING Screw Products

May 2018

May 2018

E2 Shoptech revolutionized our shop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

1. No IT guy cost to maintain server.
2. Can use inexpensive workstations. We use Chromebooks for data collection. I also use a chromebook for trips.
3. Android/Apple app for tablets that can be used for data collection
4. Also just released an app for employees to check in and out from their phone. You can post stock from this app.
5. Work from anywhere. I was in Minnesota 2 weeks ago during a blizzard. I was at starbucks, posted up next to the window, working on my chromebook with no hick ups.
6. New updated features over the old system. Better reports. More capable Hot Spots.
7. Works the same as the old system, just things are in different spots.
8. Better, more efficient user interface
9. Easier to customize reports
10. Just introduced Dashboards

Cons

1. The subscription price.
2. Cert control in general can be better.
3. Employee Clock in Module is a pain. You cannot edit someone time until they are clocked out.

Review Source: Capterra
 

Andrew from RESH, Inc.

May 2018

May 2018

We are a sheet metal fabrication job shop and have utilized ShopTech over nearly 20 years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software enables us to track our jobs throughout the manufacturing process and is extremely easy to use. Their customer services representatives are knowledgeable and eager to assist. We also utilize their quality module for creating RMA/DMRs.

Cons

The aspect of ShopTech that I like least is probably the reporting capabilities. I find the "canned" reports to be lacking.

Review Source: Capterra
 

Chastity from Maden Industrial Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Very user friendly, When I have a question or issue, someone is always available to assist.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simplified my payroll and job costing tasks.

Pros

Ease of use. Accurately details project costs. Provides upto the minute employee job details. Can open multiple screens under one user name, allowing me to view and compare many items without printing it.

Cons

Would like to manipulate specific report to suit my payroll needs, but unable to. I question its compatibility to Sage 50 Accounting Software.

Review Source: Capterra
 

Kevin from Albro Gear & Instrument

May 2018

May 2018

Very User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Created with the Small Job Shop Owner in mind, Our E2 Software has kept our shop on schedule nicely for years.

Review Source: Capterra
 

Beth from Hurley Precision Machining.
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

New user, experience with Oracle ERP.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very user friendly and easy to learn. It is covers the functions very well, especially the quality module.

Cons

No cons at this time, still a beginner. I think the cost can be prohibited. For a small company it can be difficult to manage the data and stay within budget.

Review Source: Capterra
 

Johanna from Semiconductors
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Our company purchased this software in 1997, 21 years later we are still happy with the system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is many options that you can use or not use. It is user friendly but I think the customer support is the best.

Cons

The least item I am not fond of is in the accounting module that has required information needed even if you don't use that.

Review Source: Capterra
 

Elden from EnviroSep

May 2018

May 2018

E2 has proven to be the perfect software for our application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The pros are: Ease of use, capabilities of the software, capable of handling our accounting and manufacturing software needs. This software also communicates with our payroll software.

Cons

The cons are: We need more reports to choose from that are already formatted. Everything else about E2 is works great.

Review Source: Capterra
 

Jeff from Excello Tool

May 2018

May 2018

Have been using E2 since 2004. Great product and superior support staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We are an AS9100 shop. The integration between the day to day operation and the quality module is seamless. It has made our audits go without a hitch.

Cons

There needs to be a module that makes our customers pay us faster!!
On a serious note I wish I could figure out a better way to use the scheduling module. It is nearly impossible to keep up with it in a job shop environment.

Review Source: Capterra
 

Kaitlyn from WBT Machine & Tool Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

It is a great program but it does take a lot of time to get used to.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Data entry is easy, creating new documents aren't difficult. It is user friendly for the most part, but we are still learning how to use all of the features of the software.

Cons

Sometimes the due dates and units do not update while working on documents. Some aspects of the program can be difficult to learn. For example, shipping things to stock and not being able to see what is in stock. We are also in the process of learning how to connect E2 to our accounting software so that will be another project.

Review Source: Capterra
 

Fred from P. I. Tool Limited

May 2018

May 2018

We have used the product since 1997 and would be lost without it. Information is at our finger tip

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We like the fact we can setup routing and have standard parts flow through the shop or we can use it to track rush jobs without routing for those emergency customer maintenance needs that often arise when customer's equipment breaks down.

Cons

We have no specific cons for this software. We have not made extensive use of the scheduling portion of the program.




Review Source: Capterra
 


May 2018

May 2018

Overall positive experience working with the software and staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We got more people in the shop involved and it improves the flow of information throughout the company. It also allowed us to eliminate numerous spreadsheets and other software and consolidate into one program.

Pros

The software is easy to use and everything ties together nicely. There is a good flow to the way the modules work together when you use them properly.

Cons

The security levels are either all or nothing. If you give someone access to a particular module, they have full access to it. There are many cases where an employee may need to view something without being able to modify it whether on purpose or by accident. A read only and read-write option would be great.

Review Source: Capterra
 


May 2018

May 2018

E2 Shop is a comprehensive job tracking system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very easy to use and its accessible any time, any where. Easy to create quote, order and estimates. Whole process flows smoothly.

Cons

Functionality to customize display complied data can be added for more user friendly and productive environment.

Review Source: Capterra
 

John from Gottics Ind

April 2018

April 2018

very easy o use and track orders quality and shipments

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The ease of use is the thing i like the most about the software. Support is also very helpful

Cons

The cost of maintenance is very high and without it you cannot update which can cause issues with the system

Review Source: Capterra
 

BJ from Standard Machine & Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

I have only been using for just over a year and find the software easy to use and was easy to learn.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The product was easy to learn and is easy to use, and is pretty straight forward. Has some features that are good for our type of business.

Cons

The least thing we like about this software is the high cost for annual updates and support, it just seems to be way too high.

Review Source: Capterra
 
 
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