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Josh P.
Advisor, 7 years
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Updated January 6, 2026
Actionstep vs Neos: Which is best for you?
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Advice from pros
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
$109.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Client Management
4.50
Case Management
4.43
SSL Security
4.0
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For Legal Professionals
4.89
Access Controls/Permissions
4.83
Customizable Fields
4.67
See All
Integrations
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See All
Pros / Cons
- I have been a computer user since around 1986/87 and I find that I can work with Actionstep quite well overall, with a rider that every such system can be improved and have downsides.
- My biggest frustration is that we created a webform so with a couple clicks, staff can create a new potential client matter using that information as it integrates into the software.
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- It helps our teams stay aligned, keeps cases moving, and provides consistent data we can rely on.
- The biggest downside has been around integrations and responsiveness. Despite submitting a simple request for read-only API access, we haven’t received any response for weeks.
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Ease-of-Use
3.9/ 5
Highest performing feature
in the comparison
4.3/ 5in the comparison
Value for Money
3.9/ 5
Highest performing feature
in the comparison
4.2/ 5in the comparison
Customer Support
3.9/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.2/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2026
Advisor
Recommendations
Recommendations
N/A
23 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
