ArcGIS 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ArcGIS

4.6

(502)

Pricing

Pricing available upon request

About ArcGIS

ArcGIS is a mapping and analytics solution that helps businesses in healthcare, banking, manufacturing and other industries manage field operations, data collection, visualization, workflow configuration and more. Field workers can perform inspections, track assets and capture asset data, such as photos, videos, audio recordings, notes or markups.

ArcGIS's business analyst application lets managers generate location-specific insights to optimize market planning, site selection and customer segmentation operations. The strategic, tactical, operational and informational dashboards allow supervisors to gain visibility into KPIs, data trends and project status. Additionally, staff members can use the crowdsource reporter tool to submit issues, observations, reviews and comments on specific plans and proposals anonymously.

ArcGIS comes with an application programming interface (API), which enables businesses to integrate the platform with several third-party solutions. It provides multiple iOS and Android mobile applications, allowing employees to handle operations remotely. Pricing is available on request and support is extended via phone, email, community forum, FAQs and do...

ArcGIS Screenshots

ArcGIS Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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ArcGIS Features

Popular features found in GIS
3D Imaging
Color Codes/Icons
Data Import/Export
Data Mapping
Geocoding
Image Management
Labeling
Map Sharing
Reporting/Analytics
Route Optimization
More features of ArcGIS
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Query
Ad hoc Reporting
Alerts/Escalation
Alerts/Notifications
API
Asset Lifecycle Management
Asset Tracking
Barcoding/RFID
Behavioral Analytics
Benchmarking
Bus Mileage Optimization
Census Data Integration
Chatbot
Check-in/Check-out
Collaboration Tools
Communication Management
Cost Tracking
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Database Support
Data Capture and Transfer
Data Collection
Data Connectors
Data Extraction
Data Management
Data Synchronization
Data Transformation
Data Visualization
Deep Learning
Demographic Data
Depreciation Management
Dispatch Management
Disposal Management
Document Management
Document Storage
Drag & Drop
Driver Logs
Driver Management
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Asset Management
Fixed Asset Management
Fixed Route Management
Forecasting
For Sales Teams/Organizations
Geofencing
Geographic Maps
Geolocation
Geotargeting
GPS
Heatmaps
Historical Reporting
Internet Mapping
Interoperability
Inventory Tracking
IT Asset Tracking
Key Performance Indicators
Location Tracking
Maintenance Management
Maintenance Scheduling
Map Creation
Metadata Management
Mileage Tracking
Mobile Access
Mobile App
Monitoring
Multi-Language
Multi-Location
Multiple Data Sources
Multiple Route Support
Order Management
Paratransit Management
Performance Metrics
Predictive Analytics
Predictive Modeling
Preventive Maintenance
Process/Workflow Automation
Profitability Analysis
Publishing/Sharing
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real Time Simulation
Reminders
Reporting & Statistics
Reservations Management
Role-Based Permissions
Routing
Scheduling
Scorecards
Search/Filter
Self Service Data Preparation
Service Request Management
Single Sign On
Spatial Analysis
Statistical Analysis
Status Tracking
Strategic Planning
Tagging
Task Management
Task Scheduling
Third-Party Integrations
Trade Area Analysis
Trend Analysis
Trend/Problem Indicators
User Management
Visual Analytics
Widgets
Workflow Management
Work Order Management

ArcGIS Integrations

AutoCAD

Integration rated 4.4 from 12 reviews

ArcGIS User Reviews

Overall Rating

4.6

Ratings Breakdown

64%

31%

Secondary Ratings

Ease of Use

3.9

Value for money

4.0

Customer support

4.1

Functionality

4.6

HAFIZ USMAN A.

Verified reviewer

Civil Engineering

10000+ employees

Used daily for more than 2 years

Review source

Reviewed August 2024

ArcGIS for your mapping needs.

Ratings Breakdown

Ease of use

Previously 5

Functionality

Pros:

The tools (especially geoprocessing tools) provide options to users when developing an interactive map.

Cons:

The filling system is not user-friendly.

Daniel H.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used monthly for more than 2 years

Review source

Reviewed June 2025

Strong GIS Tool with a bit of a learning curve

My overall experience with ArcGIS has been positive, especially for advanced GIS tasks, though it requires patience to master.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ArcGIS offers a highly intuitive interface, robust mapping features, and excellent data visualization tools for professionals.

Cons:

Depending on how the data is structured and how you envision your visualization to look there can at times be a steep learning curve making it challenging for beginners

Reasons for switching to ArcGIS

Bing maps is now being deprecated and is at end of it's life

Ahmed K.

Verified reviewer

Architecture & Planning

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2023

Great possibilities in the ArcGIS program

When you see the results of your work after completion, you will realize that it was worth every minute you worked on it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I really liked most about this program is its great ability to carry out tremendous tasks in a completely professional manner, which makes you literally dispense with other programs.

Cons:

What bothers me most about it is that it requires specific specifications in order for it to work perfectly, but it must be said that it works on moderately efficient devices, and it sometimes has some problems while working, which can lead to the program stopping on its own and restarting it again.

Bintang H.

Verified reviewer

Mining & Metals

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

The Function and Facilty Tools of Arcgis

These software has allowed me to undestand the concept of geostatistical analysist. And also these software has allowed me to achieve my degree in bachelor of mining engineering.Such help like layouting map, analysis out put contour and another geospatial analysis.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tool geostatistical, geospatial analysis

Cons:

There in few of module to learning tools

Reasons for choosing ArcGIS

Cause Arcgis, could doing many things by this program only.

Kevin S.

Verified reviewer

Utilities

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

ArcGIS is the industry standard for GIS Software

We have been using ArcGIS for about 6 years to map water and sewer infrastructure. We started our ArcGIS organization from the ground up. It really has been a learning process for us and we are constantly discovering new ways to use ArcGIS to collect and present data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ArcGIS is a valuable software that is essential to our operations. We use it to develop maps and then these maps are integrated into other software applications through the API or as standalone web applications. ArcGIS really is the industry standard.

Cons:

We have to have someone on staff that is dedicated to running and maintaining our ArcGIS organization. There is absolutely a learning curve.

Tim K.

Verified reviewer

Utilities

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

ArcGIS is a quality product

Overall my experience is positive. I use it on a daily basis, it has tools that help us accurately represent our system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to use data across multiple platforms. The ease of importing data into other platforms we use.

Cons:

Sometimes the software feels clunky. It does feel like it was designed by data analysists, not people who'd actually utilize it,

Alanna O.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

ArcGIS Reveiw

What stands out is the capability of handling everything from basic mapping to advanced spatial statistics. It offers excellent visualization for map creation and seamless integration.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ArcGIS has proven to be a powerful spatial analysis tool. The analysis tools make it easy to perform complex tasks and allows detailed / high quality visualization for mapping.

Cons:

ArcGis is definitely on the more expensive side but given we are a large corporation the fees aren't too bad. There is also a bit of a steep learning curve. It takes some time to get used to.

Verified

Reviewer

Education Management

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed January 2025

My review on ArcGIS as a Risk-Assessor

In general, it is a nice software that has helped me a lot in my job as an oceanographer. I can visualize or create geometries that can help me analyze coastal features, like the beaches that experience the greatest waves, or the number rivers in any area, or the kind of sediment of the beaches.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In general, it's pretty easy to use. One of the things I like the most, is that it's really easy to edit features, something that may be tedious with other open-source software.

Cons:

I need to buy a license to use certain tools. Also, it's common to experience lags when using raster data. Besides, customer support is not the best quality for this product.

Boston P.

Verified reviewer

Internet

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Broadband Tech

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The easy of use in the field is a game changer. Without it it would be a nightmare to manage if facilities.

Cons:

The lack of a offline mode makes it difficult in areas where we have facilities. Also some of the add in county functions struggle to load.

Benjamin M.

Verified reviewer

Utilities

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed July 2025

Field Leader for Geosptial Analysis

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Large amount of online documentation to assist users in completing their geospatial analysis. Bugs are well documented and work-arounds are available.

Cons:

The licensing levels are frustrating. Most tasks can be completed with a basic licence, but when additional licensing is required for a certain tool the software has to be restarted which leads to a 10 minute delay. Working daily with an advanced licence is triple the cost.

Showing 1 - 10 of 502 Reviews

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