Certainty Software 2026: Benefits, Features & Pricing

Wondering if Certainty Software is right for your organization?

Our Audit Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Certainty Software

4.5

(58)

Pricing

Starting at $18.00 per month

About Certainty Software

Certainty Software is a user-friendly, web-based solution designed to empower businesses in various industries, including agriculture, mining, petrochemicals, construction, energy, manufacturing, retail, transportation, healthcare, and more. With Certainty Software, you can effectively manage risk assessment and inspection activities throughout your entire supply chain, even if you're not a tech expert.

Personalized Guidance and Support:

We understand that navigating the software purchase process can be daunting, especially if you're not a technical expert. That's why Certainty Software is built to provide personalized guidance every step of the way. Our dedicated support team is here to assist you and ensure a smooth implementation, making the entire experience human and tailored to your needs.

Key Features and Benefits:

Certainty Software offers a comprehensive set of features to streamline your operations and boost compliance and safety standards. Our solution covers all your critical needs, from compliance tracking and corrective action management to maintaining efficient performance.

Ensure Compliance and Quality:

With Certainty Software, your teams can perform various s...

Certainty Software Screenshots

Certainty Software Pricing and Plans

Starting price: $18.00 per month

Free Trial

Free Version

Basic

$18.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Certainty Software Features

Popular features found in Audit
Alerts/Notifications
Audit Trail
Corrective and Preventive Actions (CAPA)
Dashboard
Document Management
Document Storage
Forms Management
Inspection Management
Issue Management
Risk Assessment
Task Management
Workflow Management
More features of Certainty Software
Access Controls/Permissions
Accident Investigation
Activity Dashboard
Activity Tracking
Alerts/Escalation
API
Appointment Management
Approval Process Control
Archiving & Retention
Audit Management
Audit Planning
Barcode/Ticket Scanning
Change Management
Complaint Management
Compliance Management
Configurable Workflow
Customer Database
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Visualization
Digital Signature
Document Templates
Electronic Signature
Email Alerts
Failed Inspection Tracking
Image Capture
Incident Management
Incident Reporting
Maintenance Scheduling
Mobile Access
Monitoring
Nonconformance Tracking
Offline Access
OSHA Recordkeeping
Progress Tracking
Quality Control
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Report Templates
Risk Alerts
Risk Analysis
Risk Management
Risk Reporting
Role-Based Permissions
Subcontractor Management
Supplier Management
Task Scheduling
Third-Party Integrations
Trend Analysis
Version Control

Certainty Software Integrations

Okta

Certainty Software User Reviews

Overall Rating

4.5

Ratings Breakdown

62%

29%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.7

Functionality

4.4

Jason R.

Verified reviewer

Veterinary

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed June 2024

Decent Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and network of customer support

Cons:

Some issues getting crew signed up, but support really came through above and beyond.

Vendor Response

Hi Jason, Thank you kindly for taking the time to share your review. Much appreciated and look forward to working together! Hewitt

Replied June 2024

Audra A.

Verified reviewer

Veterinary

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed June 2024

Certainty

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ease of use and browse through. Thorough and precise

Cons:

none, it's easy to use. No complaints or bad comments

Vendor Response

Hi Audra, Thanks for your review and feedback, much appreciated! Look forward to watching your project progress and staying in touch. All the best and thanks again. Hewitt

Replied June 2024

Kendra G.

Verified reviewer

Food Production

201-500 employees

Used daily for less than 2 years

Review source

Reviewed October 2020

Certainty for Safety Tools

Enjoy Certainty as helps with data collection, but working on improvements for how we view and use the data. Wish this was more intuitive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software allows quick and easy data collection. When our users complete their checklists online, there is essentially nothing else to do but to review the data. Love the dashboard graphs as they give you a quick glance of key information. Ability to have graphs created to suit your needs.

Cons:

With scanning paper form there are often rejects so data may not be accurately reflected. Cannot create graphs of any type of your own, but need to work with Certainty to create custom reports. Also, the site is sometimes slow and glitchy when trying to produce data.

Vendor Response

Hi Kendra, Thanks for your review. Wanted to let you know that you can create all sorts of graphs yourself in the Dashboard. Happy to show you how. Cheers, Hewitt

Replied October 2020

Marc F.

Verified reviewer

Non-Profit Organization Management

1001-5000 employees

Used daily for less than 12 months

Reviewed September 2023

Highly customizable, great support team, helps manage our complex audit process.

Certainty has allowed us to modernize our audit process and make it scalable as we are a growing organization. Our audits generally cover 400+ questions and can result in 50-100 actions, and we do approximately 75 audits per our 6-month cycle. Certainty has allowed us to make this manageable. The features of the checklist builder have made it a much smoother experience for the auditor. The tooltips and conditional questions help the auditor review each area as intended, takes out the guess work, and removes some of the mental burden on the auditor from having to remember to check a second area based on the findings of the first, given that conditional questions shoulder that burden. As mentioned, the Certainty Support team is very quick, responsive, and professional. They investigate issues quickly and communicate with us along the way to the fix. Certainty has been adding features over time and I'm interested in seeing how the app grows and improves. The mobile app has been crucial to making our complex audit process work. The OData feed is a great feature to allow for advanced analytics and reporting.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The checklist builder is highly customizable and allows us to use relatively complex logic to help manage our complex audit process. We moved from a paper-based process to Certainty Software and have drastically cut down the time it takes to edit and finalize our audit documents and get them to our management teams. The OData feed that is offered has allowed us to do our own custom reporting which has been helpful to spot issues that would otherwise not be visible.

Cons:

We have run into some bugs along the way, but I believe that is due in part to the fact that we are likely using the software in a different capacity than most other organizations. The Certainty Support team is highly quick and responsive though, we've been very happy to work with them. Some of the features such as scheduling, and workflows can be a bit tricky to learn and/or don't quite meet our needs so we haven't taken advantage of them as much as we'd like to. Certainty does provide a few tutorial guides and some videos on their YouTube channel but still, sometimes these features do not produce the expected result.

Vendor Response

Hi Marc, Thanks for your thorough and considered review! Great feedback and as always, if you have needs or feature requests, don't hesitate to reach out. Thanks again, Hewitt

Replied September 2023

Elizabeth C.

Verified reviewer

Food & Beverages

10000+ employees

Used weekly for more than 2 years

Reviewed September 2023

Certainty Review

Using this software we've been able to identify areas of opportunity around our behaviors as well as the hazards in our workspace. We've seen an increase in hazard identification and remediation of hazards since using this tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user interface is easy to use and navigate, it's very user friendly and takes very little training for our users to understand. The checklist building tool is highly flexible and allows us to create all the forms we need while keeping them as simple as possible by using the conditional features available in the tool.

Cons:

The reporting options are a bit hard coded and inflexible at times.

Vendor Response

Hi Liz, Thanks for your candid feedback. Glad to see Certainty is helping improve hazard identification and safety across your operations! Thanks again, Hewitt

Replied September 2023

Arumugam P.

Verified reviewer

Mechanical or Industrial Engineering

11-50 employees

Used daily for less than 12 months

Reviewed September 2023

Certainty software

Using the certainty and recording the real time inspection data giving confidence to the management & auditor about inspection process and data. Initially we started with inspection later we develop all the Maintenace check list and started using across all areas.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the certainty software because of the below feature 1. Real time data entry and there is no manipulation of data.2. Different type of Data analysis,3. Like Business intelligence reports will be very useful transferring all the data in to the graphical4. Capturing the image, 5. Retrieve the data in case of the complaints with evidence of the picture and share to customer.

Cons:

Can be improved. 1. Requires some training to develop the program for the check list 2. Can this will be monitoring plan vs Actual

Vendor Response

Thanks for your review Arum! Really appreciate the feedback and look forward to watching your project progress. Don't hesitate to reach out if you have any needs at all! Thanks again, Hewitt

Replied September 2023

Stephen W.

Oil & Energy

10000+ employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Delivering Safeguard Assurance

The support and software have been a foundational element of our HSE Management System. We would not have been as successful without the software!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The data analytics were outstanding for our organization. The ease of entry for data, the versatility of reporting and the ability to update were great functions for an organization our size.

Cons:

There have been times where we exceeded the hardware storage.

Vendor Response

Thanks for your feedback Stephen, much appreciated! It has been a pleasure to work with you and your team and we look forward to helping continue the success! Hewitt

Replied September 2023

Samantha M.

Verified reviewer

Mental Health Care

1001-5000 employees

Used weekly for less than 12 months

Reviewed September 2023

Digitizing our audit process

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We started using this software to take our audit process from a paper spreadsheet to a digital platform. We were able to completely customize a checklist to meet our unique needs. Once we set up our checklist, it was fairly easy to navigate through it for our use of it.The mobile app and ability to save as you go, is crucial. We have an long, extensive checklist with many mandatory questions built in, so the ability to save, even if some questions haven't been completed yet, was a fantastic update to the software. I also like the ease of adding measurable actions to any questions as well as pictures.Customer Support has been top notch. We found some bugs and quirks along the way, but the Customer Support team was generally quickly responded and we often saw fixes for those issues in updates. Updates tend to happen every 4-6 weeks, so they are also improving their software. If we ran into a larger issue, the team was fast to pull together a quick meeting to discuss it virtually.The Certainty Dashboard has some standards reports it can graph, which can provide quick snapshots of certain data. They also have a generic Power BI page that gives more in-depth information about the audit data.

Cons:

As I think we use the product a bit differently than others, it was a bit of a learning curve to tailor the tool to meet our needs, but was able to figure it out over time and adapt it. While Certainty has reporting ability including custom reports available, we discovered we needed to make our own Action report to meet our needs. While they do have Power BI and dashboard available, they are presented off pre-set information so that can be limiting depending on what data points you are looking at.

Vendor Response

Hi Samantha, Thanks so much for your detailed review and feedback - very useful for sure. Glad we were able to make things work for your situation as yes, it is quite complex! Always welcome your feedback and feature requests. Thanks again, Hewitt

Replied September 2023

Matthew P.

Verified reviewer

Construction

51-200 employees

Used daily for less than 2 years

Reviewed September 2023

Very Pleased with the product!

Overall I could not be more pleased with the product. For the price point, it does all that I need and more. As far as the customer service, they are top-notch, anytime I have had an issue, suggestion, or even a question for something that I should have been able to figure out, they are right there to help my team through the process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The workflows and tracking of action items has helped my department immensely.

Cons:

I would like to see more user customization in the reports.

Reasons for choosing Certainty Software

Price and customer service

Vendor Response

Thanks for the great review Matt, much appreciated. Its been a pleasure to work with you and your team and thanks also for the feedback on reporting improvements to consider. Thanks again, Hewitt

Replied September 2023

Marco Antonio M.

Verified reviewer

Automotive

10000+ employees

Used daily for more than 2 years

Reviewed September 2023

Certainty Software Application

For me it has been a very good tool and honestly very easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to handle. It has the facility of being able to export reports to Excel and, in the same way, interact with the Tableau platform.

Cons:

What did you like most about Certainty Software?Unfortunately, it does not allow you to make a live connection with Tableau, since you must have a file or repository of information to be able to interact with Tableau.

Reasons for choosing Certainty Software

I selected Certainty Software since it meets expectations better than the other 2 applications mentioned above. It gives us a better result and the Certainty staff also supports us whenever we have any questions.

Vendor Response

Thanks for the great review Marco! Always a pleasure working with you and your team. All the best, Hewitt

Replied September 2023

Showing 1 - 10 of 58 Reviews

See All Reviews