Selly Automotive 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Selly Automotive

4.7

(74)

Pricing

Starting at $140.00 per month

About Selly Automotive

Selly Automotive is a CRM solution that helps independent auto dealerships with lead management, customer followup, and deal prioritization. The software offers a mobile app that works on Android, iPhone, and tablets. The main features of Selly Automotive include inventory syncing and management, automated communication, and marketing analytics.

Selly Automotive Screenshots

Selly Automotive Pricing and Plans

Starting price: $140.00 per month

Free Trial

Free Version

Basic

$140.00

flat rate, per month

No plan information available

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Selly Automotive Features

Popular features found in Auto Dealer
Accounting
Contact Database
Document Management
Financing Management
Payment Collection
Reporting & Statistics
Sales Floor Management
Service Department
Website Integration
More features of Selly Automotive
Activity Dashboard
Appointment Management
Buy Here, Pay Here
Calendar Management
Communication Management
Email Management
For Automotive Dealerships
Inventory Management
Lead Management
Lease Tracking
Reporting/Analytics
Third-Party Integrations
Used Car Dealer

Selly Automotive Integrations

Dealer.com

Frazer

AutoManager

Selly Automotive User Reviews

Overall Rating

4.7

Ratings Breakdown

84%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.8

Functionality

4.7

Anna M.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

They're amazing

I really really like Selly, it's a great starter CRM, and I'm positive they'll get better as they grow. There's a couple hitches here and there but support helps you through everything. I've yet to find anyone who offers all the products that Selly does for as an affordable price. ex. On the higher end, Dealer Socket was a bit better as a CRM in a few aspects. Still, Selly proved to be as good in many cases (and in a few I liked Selly better), while Dealer Socket had a price tag at least 3 times as expensive; given you get the cheaper package. On the lower end of the CRM spectrum, Dealer Car Search was cheaper but WOW their CRM is terrible, absolutely terrible.. I'm not here to review Dealer Car Search, but they offered less than what Selly does, which would be fine honestly, if what they offer actually worked.. but I couldn't send an email!! How can you not send an email through a CRM that you are paying to be able to send emails! And support knew ABSOLUTELY zero, I kept getting bounced around to different departments and they kept trying to blame other services, wow, I'm sorry, I'm not here to talk about Dealer Car Search, but I guess I bring all this up to say that you get what you pay for except in the case of Selly Selly has a couple bugs they need to work out (the slowness is HUGE) but all in all, I'm going to repeat what I said earlier because I think that's the best description; I have yet to find a CRM that is as good as Selly for as low a price.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'm going to just list some reasons off: - Their app is amazing - They offer call recording and texting (both calling and texting are through a forwarding number, ie. The number the customer is contacting is contacting is dialed 123-456-7890 but the call gets forwarded to either the customers assigned sales rep or to the dealership; whatever you have set up) - The texting is compliant - They can set up automated emails, and have templates for those emails - The CRM is smart enough to recognize when a customer inquires multiple times (whether the customer inquires about multiple cars, through multiple lead sources, or a mixture of both) and accumulates all of the inquiries under the same customer - CUSTOMER SUPPORT IS AMAZING, they're extremely helpful and the CRM itself is always improving. On multiple occasions, I'll bring up an issue that I'm dealing with to support and they'll roll around with their next update that fixes the issue. Unbelievably helpful, I can't recommend them enough Those are the things that stand out the most to me, I would definitely recommend them, absolutely.

Cons:

- The slowness and the crashing!! This is huge! Definitely has gotten in the way multiple times. If this was fixed I don't think I'd ever need to look into another CRM, but we've run into a couple of obstacles because of the slowness of the app as well as the desktop that definitely hurt efficiency, and also makes it harder and therefore less likely for my salespeople to use the CRM - The app doesn't have as much functionality as the website - Also email templates could use some work

Vendor Response

Hi Anna, someone from our team will reach out to you soon.

Replied January 2019

chris v.

Verified reviewer

Financial Services

501-1000 employees

Used daily for more than 2 years

Reviewed March 2024

Sales Management

Great Experience, love the system and it works great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Get the leads right away and good follow up

Cons:

Nothing particular, it does very good for us

Andy S.

Used daily for more than 2 years

Review source

Reviewed January 2018

Probably the worst CRM when it comes to Marketing and Sales Automation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was forced to like this CRM due to the lack of a better option, however over months of trying to make things work smoothly and on auto pilot, I have completely gave up on this CRM. On the surface, everything looks fine. Sales Manager can even monitor activities, however, everything needs to be done manually. It is a great platform for those who enjoy manual labour a lot and there is nothing wrong with that.

Cons:

Selly Automotive is probably the worst choice for a car dealer due to it's lack of Lead Automation capabilities. ADF/XML feed that this CRM is relying on requires a 3rd party integration. In this day and age when 90% of car dealers using Facebook advertising in their customer acquisition strategy, no way this CRM is useful, because every Lead has to be entered manually and processed by the sales team manually, without ANY automation whatsoever. Selly CRM is good for Sales Teams used to manual labour and lots of hard work, trying to locate when and where the lead has come from. Technical support is pretty much absent and non-responsive. Toll free number is not working. For the amount of money this CRM is asking to pay small car dealers, a lot more can be done to simplify Lead Generation process.

Jade B.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 2 years

Reviewed March 2024

Selly Automotive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer support! the team is awesome and always responsive!

Cons:

I dont have any cons to offer at this time!

Joey B.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

Feature packed, Slow moving at times

Overall its a good product and continues to improve as years go on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the integration to our DMS was great. ID scanner was a good feature in today's world of ID theft. Comparing features you do get near franchise-level software.

Cons:

there is a lot of lag at times. it doesn't move as seamlessly as other websites from one function to another. It no longer syncs to our DMS (our DMS went web-based)

Dan B.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Amazing customer service and a great product. [SENSITIVE CONTENT] is the man!

The customer relationships we've been able to cultivate with [SENSITIVE CONTENT] have been wonderful. We wouldn't be where we are without it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[SENSITIVE CONTENT] Big fan of the over all ease if you, but mostly [SENSITIVE CONTENT]

Cons:

The fact that you cannot leave texts unread if you open another salesperson text.

Reasons for choosing Selly Automotive

Much better value overall .

Joseph S.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Reviewed January 2024

[sensitive content hidden] is AWESOME

Very helpful, will highly recommend to other dealerships.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to log and update and task manage previous clients.

Cons:

Nothing at all. Selly has been a great marketing too.

Robert H.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Automating Texting

Excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to implement and deploy. The representative who helped us setup the auto texting was very cordial, experienced, and helpful.

Cons:

nothing to dislike about this software. We like it very much.

Reasons for choosing Selly Automotive

Pricing

Tony S.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2022

Selly Automotive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of useAI manages, analyzes, and responds to emailsVery secure document management system (DMS) for automotive dealersThe mobile app has a driver’s license scannerIntegration with other other third-party software Value for money (You get more for what you pay)

Cons:

Using Selly for 2 years now and we had no issues with it.

Reasons for choosing Selly Automotive

We wanted user-friendly software without paying extra for solutions that are already should have been part of the CRM software.

Reasons for switching to Selly Automotive

After paying thousands of dollars every month, we had to save and look for better, easier, and more up-to-date software that let us be more productive.