TEXT2DRIVE 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

TEXT2DRIVE

4.7

(54)

Pricing

Pricing available upon request

About TEXT2DRIVE

TEXT2DRIVE is a web-based software solution that automates communication between auto dealerships and their customers. By automating workflows for auto dealer teams, it can be used to streamline service department communications as well as drive more sales. This solution is deployed through a web application, so it can be accessed on any device that has access to the internet. Main functionalities of TEXT2DRIVE include text message scheduling, automated follow-ups, outreach tracking, and more.

TEXT2DRIVE Screenshots

TEXT2DRIVE Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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TEXT2DRIVE Features

Popular features found in Auto Dealer
Accounting
Contact Database
Document Management
Financing Management
Payment Collection
Reporting & Statistics
Sales Floor Management
Service Department
Website Integration
More features of TEXT2DRIVE
Alerts/Notifications
Appointment Management
Automated Scheduling
Communication Management
Customer Database
Customer History
For Automotive Dealerships
Lead Capture
Lead Management
Lease Tracking
New Car Dealer
Real-Time Reporting
Real-Time Updates
Reporting/Analytics
Stock Management
Third-Party Integrations

TEXT2DRIVE User Reviews

Overall Rating

4.7

Ratings Breakdown

80%

13%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.8

Functionality

4.7

Aviram G.

Verified reviewer

Entertainment

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed January 2020

Didn't see that coming

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple and easy way to keep all my customers updated about they Cars, its like Tracking a package from the Mail. simple and easy!

Cons:

There is nothing really bad i can say about this service, its working as describied. only issue i didnt liked is the template build feature as its confusing and the help guide is not good enough

Vendor Response

It is wonderful to hear that TEXT2DRIVE has made it easy to keep your customers updated on the status of their cars! One of our goals is to ease the process of doing business for your dealership. We are always happy to assist you with any issues you encounter. Please feel free to reach out to us for help!

Replied March 2020

Cj S.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2023

Honestly not sure how we managed before!

Love it i left my last Job and first thing i did when i came to my new job as service advisor was get text to drive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It gives my advisors the ability and efficiency to communicate with more customers so they can write more repair orders but still maintain good communication.

Cons:

I had the payment option that worked at my last dealership with the dms but with automate you have to upload the invoice.

Reasons for switching to TEXT2DRIVE

the other was to complicated so the advisors did not use it and it was more money

Leelina D.

Verified reviewer

Automotive

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Contractive Critisim

I feel bad to say this, the product needs more development. It might work out well for small stores but not suitable for large stores

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used other similar products and i am not really a fun of T2D. So i can't say there's anything I like abt the product.

Cons:

Extremely slow, not user friendly, cashiering side is completely time consuming , texting side needs more development

Reasons for switching to TEXT2DRIVE

My Kaarma started integrating with other product and became a bundle deal which we were not happy about.

allen g.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2023

easy to use

We have had text2drive for many years. we started using the video multipoint inspection and love it. easy for techs and advisors to use and communicate with our customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy for my service advisors and technicians to use. which will help with sales

Cons:

Sometimes it has issues staying connected with our internet.also it does not intergrade with our credit card system so we can not use the pay feature

Reasons for choosing TEXT2DRIVE

saw a lot of value for the price. it has been a very good product and the support is wonderful shout out to [sensitive content hidden] for coming to our dealership and keeping us updated on the products you have.

Michael M.

Verified reviewer

Automotive

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Exceeded our customers expectations!

Communication is a real factor in our business and Text2Drive really allows us to maximize our ability to contact our owners for issues related to safety recalls to simple reminders. It also helps with administrative issues with accounting if we estimates that aren't matching what was sold, we are able to pull the chat log and view the pricing that was quoted. Some say this type of platform removes a sense of connection with our base due to no formal verbal communication but we see and hear more compliments than complaints about using Text2Drive and we plan to continue its use for a long time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, the ability to use it on a pc and mobile phone is great. The lack of any real issues/bugs. When issues to arise they are taken care of quickly with very little down time. The ability to share documents and photos along with billing out the owner ahead of time is great.

Cons:

No real issues are observed to make me have an issue. I would like the ability to see the names of people who were also in communication with the owner instead of being locked out due to being in a conversation already because it prevents us from contacting them if the advisor leaves the chat open but isn't in that day and we want to reach out.

Reasons for switching to TEXT2DRIVE

It was a very basic platform, did not have a lot of customizable options and had a really low max character limit of I think 80 which is far too low.

Vendor Response

It is important to us that TEXT2DRIVE performs for you with minimal issues and downtime, so we are glad to hear that you have found this to be the case! We will look into the matter of contacting other users who are in communication with the owner.

Replied January 2020

Carl W.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Text 2 Drive is indispensable

Great company and partner for the last 7 years

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

been on the system since 2016 and it only gets better, easy to use and track and the support from our rep is always available and super responsive

Cons:

I can't think of anything. The product is consistently improved and issues are fixed or updated quickly.

Reasons for choosing TEXT2DRIVE

Support, We received a real world presentation of the product, Value for the Money vs. competition.

Reasons for switching to TEXT2DRIVE

Dps was unreliable and inferior. Customers often didn't get the messages timely or at all.

Jessica R.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2023

The Best Product!

I introduced the product to this service dept. I used it at a dealership I worked for previously and thought it was a great addition. I can't imagine not having access to this product. It makes my job easier to communicate and everything can be documented in black and white.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the convenience of communicating with customers using T2D. Customers can check the status at anytime without having to call and be placed on hold. Customers enjoy the texts to remind them of their appointments, and they can get pictures of their recommendations right at their fingertips.

Cons:

I wish all the features were available instead of having to pay different fees. Perhaps the fee should vary based on company size. It's hard for a small dealerships to utilize services like this.

Kristy G.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2023

Glendale Dodge

I have had a great experience with it. Communication is key and with this amount of clientele and volume, it is important to be able to reach and be reached.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the ability to communicate with several customers throughout the day.

Cons:

Nothing really to say I like the least. For our needs, it has been a great tool.

Reasons for choosing TEXT2DRIVE

I am not sure, I was of part of the selection and installation.

Alex E.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Texting the New Generation.

The tool has definietly improved our Transparancy to our guests. it has also increased sales as was expected. The full buy in from all Our Techs was difficult .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The application is relatively straight forward and allows us to do what we need. We have adapted it to do much more for us then it was ever intended to do with the combination of the Tool and our fully manned Service BDC.

Cons:

Reporting has improved. There are some inherent functions that arent what i would like but we work around them.

Greg T.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Happy Customer

fantastic, flawless program for the Service Dept.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use when keeping the customer informed of the status of their vehicle, contacting customers when repairs completed, coupons, notifications in bulk by text.

Cons:

I dont have any "least" comments on the program

Reasons for choosing TEXT2DRIVE

Looked into first in 2014, shelved it then revisited it. @0 group best idea I went to then.

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