Aleran Unified Commerce Platform 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Aleran Unified Commerce Platform

4.8

(12)

Pricing

Pricing available upon request

About Aleran Unified Commerce Platform

Aleran’s Unified Commerce Platform helps manufacturers, wholesalers, distributors, and sales organizations, by providing them the tools to expand and grow revenue across all of their sales channels. The platform is cloud-based, headless, and fully composable. It delivers seamless and flexible commerce and order management solutions for B2B/B2C E-Commerce, Marketplaces, Headless Commerce, Sales Order Management, and Catalog Management. Aleran’s platform is easy to implement and use because it allows businesses to focus on hitting their revenue numbers, while offering an optimal customer experience without worrying about technology and without sacrificing quality, time or cost.

Aleran Unified Commerce Platform Screenshots

Aleran Unified Commerce Platform Pricing and Plans

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Aleran Unified Commerce Platform Features

Popular features found in Order Management
Backorder Management
Billing & Invoicing
Customer Management
eCommerce Management
Inventory Management
Multi-Location
Real-Time Data
Reporting/Analytics
Returns Management
Shipping Management
More features of Aleran Unified Commerce Platform
Access Controls/Permissions
Accounting Integration
Activity Tracking
Alerts/Notifications
API
Application Management
Barcode/Ticket Scanning
Bulk Ordering
Calendar Management
Catalog Management
Channel Management
Commission Management
Communication Management
Contact Management
Content Management
Conversion Tracking
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customer Touchpoints
Customizable Branding
Customizable Templates
Customization
Data Import/Export
Data Synchronization
De-Coupled Front & Back Ends
Discount Management
Electronic Payments
Email Management
For B2B
GPS
Integrated Development Environment
Inventory Control
Kitting
Marketplace Integration
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Store
Multi-Vendor
Online Catalog
Order Entry
Order Management
Order Tracking
Payment Collection in the Field
Payment Options
Payment Processing
Price/Margin Management
Product Catalog
Product Data Management
Promotions Management
Ratings/Reviews
Real-Time Notifications
Real-Time Updates
Reordering
Reporting & Statistics
Sales Activity Management
Sales Order Management
Sales Reports
Sales Trend Analysis
Search/Filter
Self Service Portal
SEO Management
Shopping Cart
Special Order Management
Territory Management
Third-Party Integration
Third-Party Integrations
User Management
Vendor Management
Web/Mobile App Development
Website Management

Aleran Unified Commerce Platform Integrations

HubSpot Marketing Hub

Mailchimp

Shopify

WordPress

WooCommerce

Zendesk Suite

See all 12 integrations

Aleran Unified Commerce Platform User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

Secondary Ratings

Ease of Use

4.5

Value for money

4.2

Customer support

4.5

Functionality

4.3

Andrea M.

Verified reviewer

Wholesale

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Simple and intuitive

We have used Aleran for 6 years and appreciate the constant improvements and ease of communications. We've had a few glitches over the years but they are usually resolved quickly and easily with little disruption to our workday.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Aleran's order entry system is easy to use even for reps who aren't tech-savvy. I like that they are open to feedback and improvements also. There are a number of features available depending on your needs and comfort level. I especially love that we don't have to update our system or do "syncs" to make sure we have the most current version or to send an order to the vendor; changes and updates happen instantly.

Cons:

The reporting functions could be improved. It's sometimes difficult to (for example) easily find top selling items by dollar amount or quantity sold. It doesn't seem to pull the data in a way that makes sense (like listing the data largest to smallest).

Reasons for switching to Aleran Unified Commerce Platform

At the time, Aleran was less expensive and more flexible for our needs.

Vendor Response

Andrea, thanks for taking the time to share your review of Aleran. Your six plus years as a customer is hugely appreciated, as is your honest feedback! I'm glad to hear that you and your sales team continue to get value from the software. I'll definitely share your notes on reporting with the product team. As you note, continuous improvements are important to us. Thanks again!

Replied August 2022

Sabrina S.

Verified reviewer

Wholesale

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

More bang for the buck

Super happy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great templates, easy to use, really great customer service

Cons:

Reply to customer from aleran messaging awkward Wish cost of catalog catalyst was lower

Reasons for choosing Aleran Unified Commerce Platform

Ease of use Cloud based Cost Integration of website to marketplace

Vendor Response

Sabrina, thanks so much for the positive review. We love to get feedback on how we're doing, especially from customers who have been with Aleran for years. We pride ourselves on our partnership with clients so it's gratifying to hear you're pleased with your return on investment. Thanks again!

Replied August 2022

Elle R.

Verified reviewer

Wholesale

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Great Features for a Multi-Line Rep Group

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Aleran makes it easy to coordinate multiple vendors in one platform including order entry, reporting, B2B sales and more. The Catalog Catalyst feature is amazing allowing reps and customers to place orders by browsing online catalogs! The company listens to our feedback and continually strives to make enhancements and improvements to meet the needs of their customers.

Cons:

Although they are always willing to help, Aleran lacks adequate online training resources for new users. There are so many great features that go unused due to lack of knowledge and understanding of our sales team. The app version (RepPad) has a lot of room for improvement as far as features and user friendliness.

Vendor Response

Elle, thanks so much for taking the time to review Aleran. We definitely value the feedback from our clients, and I will be sure to pass your feedback to the appropriate teams internally. Know that we are working on adding new training videos and materials to help get new users up to speed quickly and easily. Thanks again!

Replied August 2022

Bonnie S.

Verified reviewer

Wholesale

2-10 employees

Used daily for more than 2 years

Reviewed August 2022

Wonderful software for sales reps

This system has been wonderful to work with. Whenever there is a question, customer service is very quick to respond. I love the different features in RepDesk and RepPad and how much flexibility they give me in my business. We use the online ordering platform as well and love it when those orders come in. The only problem we have is getting customers to save their passwords! It would be kind of great if there was one password for everyone to view catalogs and then the individual ones for placing orders. But I don't know if that's possible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, especially for iPad. Immediate feedback when vendors download orders, so we always know they arrived. Catalog integration. [SENSITIVE CONTENT] in the service department is a joy to work with.

Cons:

When someone responds from their order confirmation (responding to the system, not to me directly) I often can't tell who they are. This is problematic to say the least.

Reasons for choosing Aleran Unified Commerce Platform

Customer service and ease of use

Reasons for switching to Aleran Unified Commerce Platform

This system is far superior in every way.

Vendor Response

Bonnie, thank you so much for sharing your review of Aleran. Great to hear your feedback on ease-of-use, and the quality of the support team. I'll definitely pass your note regarding order confirmations to our product team, as we're contantly striving to improve the product. Thanks again!

Replied August 2022

Jessica J.

Verified reviewer

Wholesale

2-10 employees

Used daily for more than 2 years

Reviewed August 2022

Aleran Review

It has been great. Learning the program was much easier than other platforms we had tried.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy it is to organize and search for your purchase orders. Writing purchase orders and uploading orders via excel is very easy as well.

Cons:

For some vendors I wish it was possible to see images of the skus when entering Purchase orders. I wish you could access customer notes from within the purchase order. I always forget to click the "include search by description" button, and I wish it was just always engaged.

Vendor Response

Jessica, thanks so much for taking the time to share your review. It's very gratifying to get validation on the product's ease of use, and ease of learning. I'll definitely share your product suggestions with the development team too, as we're constantly working to improve the product. Thanks again!

Replied August 2022

Dorise B.

Verified reviewer

Wholesale

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Aleran Review

Great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy order processing/entering. The ability to work off line when Wifi is not availalbe.

Cons:

Customers occassionally respond to our Aleran order confirmation and try to send an attachment. The Aleran system does not allow for the cusotmers attachement i.e. another order or credit application to come through to the rep. Difficult to identify who the customer is as the reply just denotes Aleran.

Vendor Response

Dorise, thank you for taking the time to share your honest feedback on Aleran's software. It's super helpful to hear from longstanding customers like you, and great to understand where and how we're adding value in your sales process. I'll definitely make sure the product team gets your note about attachments. Thanks again!

Replied August 2022

Damian A.

Verified reviewer

Wholesale

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Always Dependable

Overall very satisfying. The less I have to interact with my order writing software company, the better, but when I do interact, I get fast answers and solutions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very dependable and never down. That is a huge plus compared to the previous product we had. I don't have to worry whether my team is able to write orders or not. Like also that my website is tied directly to the software for a seamless process for our buyers and reps.

Cons:

This is more about us than Aleran. We just have not really taken full advantage of OneMart yet as it is time consuming.

Reasons for switching to Aleran Unified Commerce Platform

That list is way too long to mention here, but never being down is a big part of it, also ease of use.

Vendor Response

Damian, thank you for taking the time to review Aleran. Feedback from longtime users like you is super valuable, and I'm pleased to hear that the product is a reliable part of your sales efforts. I'll make sure that we connect you with your customer success team so that you can take full advantage of all that the product has to offer. Thank you again!

Replied August 2022

karen T.

Verified reviewer

Wholesale

2-10 employees

Used daily for more than 2 years

Reviewed August 2022

Worked with Aleran for 3 years now

Ratings Breakdown

Ease of use

Functionality

Pros:

Was a new user. Came from another platform to enter orders and track sales. Aleran was easier to use and easier to send information to multiple people. All activities on Aleran are captured and tracked for easy review.

Cons:

Need instruction manual to identify icon functions. I do not find it intuitive but I am not a "techie".

Reasons for switching to Aleran Unified Commerce Platform

Changed jobs.

Vendor Response

Karen, thanks so much for taking the time to review Aleran. It's great to hear about the general ease-of-use, and sales workflow. Also great feedback regarding the icons. I'll make sure that finds its way to our product team. Thanks again!

Replied August 2022

Annie K.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2022

Checks the boxes, but Rep Pad needs some improvement for ease of use out in the field.

Ratings Breakdown

Ease of use

Functionality

Pros:

It can import sales orders into QuickBooks using a 3rd party software.

Cons:

It seems that it was designed by engineers without the input of true sales people. Sort of a left brain/right brain compatibility.

Reasons for switching to Aleran Unified Commerce Platform

Handshake was ending due to the company being bought.

Vendor Response

Annie, thank you for taking the time for your thoughtful review of Aleran. It's super helpful to get the feedback of new users like you, and I will definitely make sure that the appropriate teams receive and learn from your input. We are actively working on upgrades to the user interface, so your comments will be most helpful. Thanks again!

Replied August 2022

Todd C.

Verified reviewer

Wholesale

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Review

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

We do a lot of custom products and [SENSITIVE CONTENT] added features that made this system work very well for us. Order entry, tracking, commissions, and order history are great features that makes servicing our customers much easier.

Cons:

Reports. There have never been great reports that do what I have needed.

Vendor Response

Todd, thank you for taking the time to share your Aleran review. It is very helpful to hear the feedback of long-standing customers like you! We're always working to improve the product, so I will make sure your feedback gets to our product leaders as well. Thanks again.

Replied August 2022

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