Grow 2026: Benefits, Features & Pricing

Was a great tool to make quick efficient data reports that a user could read and understand in less than 20-30 seconds.

Easy to understand, incorporate into operations, and share among stakeholders. A staple tool of our team.

It's been great to build out the dashboards that we need to see what's working in real-time so we can make smart, data-backed decisions, in real-time.

Our onboarding was rushed. Not only do you have a limited number of meetings with the person who helps with the onboarding but you also have a time limit to complete those meetings. Once we had it half working, the connections kept breaking every time something changed. It was too hard to pay attention to what you changed in a spreadsheet or system and whether that effected the link in Grow. Again, we are a rapidly growing business so things are changing a lot. I sent a message to my "account manager" and she scheduled a meeting with me and a professional services manager. When it was time for the call, we were informed by the PSM that we no longer have an account manager. The PSM helped me through the process of requesting a cancellation of our contract. We went over a month with no response. All of a sudden our old account manager was back on our team. She informed me there is no way to get out of the contract and we would have to pay for additional help. The system is truly too robust for our business and even though it doesn't work for us right now, that doesn't mean it wouldn't have worked for us in the future. After this customer service experience, once our contract is over, we will never refer or come back to this company. It's astonishing to me that they won't do the right thing to potentially gain a customer back in the future or the potential referrals from our extensive network of other real estate homebuyers.

Overall, Grow has been an excellent BI solution for our medium-sized e-commerce business. It has truly empowered our team with accessible, actionable data. The platform has elevated our decision-making and made data a core part of how we operate.

I have found the experience from the beginning to be poor, I over looked it originally as their product is decent. The ongoing poor customer service is why we are leaving. The invoicing was atrocious, our CPA accountants could not make sense of it. Their system is not set up for Canadian credit card charges, always charged USD, then their solution was to return our payments but then charge us again only to result in the same issue. We are a small business and do not have time for these games. Then when trying to cancel, the contract does not mention any auto renewal clause for another annual term but references another document that was never sent. This company is poorly operated with a high oprice tag and I DO NOT recommend it, particularly with other better competitors out there.

I've had a good experience so far and would recommend others to use it as well.

The product delivers, the sales & accounting company behind it does not. When I brought the mistake in their billing to their attention, there was no attempt to accept responsibility.