Workato 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Workato

4.6

(85)

Pricing

Pricing available upon request

About Workato

Workato is an integration platform as a service (iPaaS)-based business intelligence platform designed for organizations of any size. It enables IT teams and businesses to carry out enterprise-level integrations and process automation using artificial intelligence and machine learning technology.

Features of Workato include data and app integration, process automation through clicks, built-in optimizations and more. The platform has an interface that allows technical and non-technical users to design simple and complex workflows. Additionally, it provides build interactive and intelligent custom chatbots to help facilitate and automate business operations.

Workato integrates with various cloud and on-premise apps for customer relationship management, enterprise resource planning, human resources, messaging and more. It provides pre-built connectors for enterprise applications and lets users rollback to older versions, with an option to upgrade.

Workato’s pricing is available on monthly subscriptions and support is provided through forum, email, chat and phone.

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Workato User Interface

Popular Workato Alternatives

Main Product

Workato

4.6

(85)

Ratings Breakdown

4.43Ease of use
4.32Value for money
4.56Customer support
4.50Functionality

Pricing

Available upon request

Get Price

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Workato Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Custom plan

Pricing available upon request

No plan information available

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Workato Features

Popular features found in Integration
API
Configurable Workflow
Dashboard
Data Connectors
Data Extraction
Data Import/Export
Data Management
Multiple Data Sources
Reporting/Analytics
Third-Party Integrations
Web Services
Workflow Management
More features of Workato
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
AI/Machine Learning
Alerts/Notifications
Application Management
Audit Management
Audit Trail
Authentication
Automatic Backup
Business Process Automation
Business Process Control
Calendar Management
Cloud Data Integration
Collaboration Tools
Compliance Management
CRM
Customizable Fields
Customizable Forms
Data Aggregation and Publishing
Database Support
Data Capture and Transfer
Data Integration
Data Mapping
Data Migration
Data Security
Data Synchronization
Data Transformation
Data Verification
Data Visualization
Data Warehouse
Deployment Management
Drag & Drop
eCommerce Management
Email Management
ERP integration
ETL
Event Logs
Event Tracking
Forms Automation
For No-Code Development
Help Desk Management
Information Governance
Integration Management
Integrations Management
Interoperability
Mobile Access
Monitoring
No-Code
Payroll Management
Performance Analysis
Point of Sale (POS)
Pre-built Connectors
Process Change Tracking
Process Modeling & Designing
QuickBooks Integration
Real-Time Data
Real-Time Monitoring
Real-Time Updates
Reporting & Statistics
Role-Based Permissions
Rules-Based Workflow
Sales Management
Secure Data Storage
SMS Messaging
Social Media Integration
SSL Security
Task Management
Templates
User Management
Visual Modeling
Website Integration
Workflow Configuration

Workato Integrations

Amplitude

AskNicely

BILL Accounts Payable & Receivable

Bitbucket

Datadog

Freshdesk

See all 200 integrations

Workato User Reviews

Overall Rating

4.6

Ratings Breakdown

62%

38%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.6

Functionality

4.5

Estela R.

Verified reviewer

Financial Services

5001-10000 employees

Used weekly for less than 12 months

Review source

Reviewed October 2023

Workato enhances simple integrations for each project

We have been using Workato for over five years to incorporate some of the tools and Platforms we use in the Marketing, Sales and Engineering departments. The simple work path designer with many integration endpoints/functions has been a great help to us. The tool has saved us a lot of engineering time because we were able to link different systems by drag and drop. Very extensive variety of product integration possibilities, we can find examples of this with Google, Dropbox, Microsoft 365 and others. I also appreciate the intuitive interface and the notifications the moment one of the Zaps breaks down for some reason.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The producer of easy-to-use workflows, preloaded integrations and finalizations, and automations, enables a vast array of uses. They needed a solution to automate the management of emails and attachments that were received in large quantities, using Workato and certain email analysis tools, it was possible to automate the management of thousands of emails, this additionally increased our productivity to a great extent.

Cons:

The cost mutated over the years and grew significantly (but, it is still achievable compared to the work done), the addition of a new add-on sometimes takes time, the new transfer function is still in the testing stage. At the time of our procedures, the email analysis was not powerful enough for our needs, we needed to examine PDF attachments that were received in Zip archive format, however it coupled very well with a third party tool that specialized in that specific task.

Verified

Reviewer

Education Management

10000+ employees

Used weekly for less than 12 months

Review source

Reviewed August 2022

No-code integration on the fly

One scenario I use is Microsoft Teams. After microsoft teams courses, it send summary of meeting and materials shared in session to participants.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is no need to knowlodge of coding. It is no-code integration platform. There are lots of education material and videos. So it is easy to learn and use Workato. Microsoft Teams and excel and email integration really useful.

Cons:

It would be really nice and useful if it has an IOS app. Subscription prices can be more flexible for small businessed and personals.

Reasons for switching to Workato

Workato has more options and a good support team.

Olarinde T.

Verified reviewer

Animation

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed April 2025

Powerful Automation Tool With Great Flexibility

Overall, Workato has streamlined our business processes by automating routine tasks and connecting multiple apps seamlessly. It has significantly improved operational efficiency and reduced manual errors. Though it takes some time to get used to, the long-term benefits are worth it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Workato is incredibly intuitive for setting up complex workflows with minimal coding required. The vast library of pre-built connectors and recipes makes integration across platforms smooth and efficient.

Cons:

The pricing model can get expensive as your usage scales, and the learning curve can be steep for more advanced features or less technical users.

Lama L.

Verified reviewer

Business Supplies and Equipment

Self-Employed

Used daily for less than 12 months

Review source

Reviewed April 2025

Powerful Automation Platform

Great support (the customer success team has been very helpful). Easy to initiate help requests through the chat window.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Container based architecture provides instant unlimited scaling for any workload.

Cons:

Customisation may also feel limited in some cases.

Reda E.

Verified reviewer

Internet

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed April 2025

review Workato

It’s especially useful for businesses that need to integrate a lot of different systems without developing custom code from scratch. However, like any tool, there’s a learning curve when getting into the more advanced features, especially if you’re trying to create highly customized workflows.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really liked the professionalism and credibility of the work.

Cons:

It is an integrated platformةIt is always improving for the better

Yassine T.

Verified reviewer

Accounting

Self-Employed

Used daily for free trial

Review source

Reviewed April 2025

Very beautiful

Very good, I recommend this beautiful application

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy, beautiful and useful application

Cons:

Easy, elegant and user-friendly interface

Mansi K.

Verified reviewer

Information Technology and Services

10000+ employees

Used weekly for less than 12 months

Review source

Reviewed February 2025

Efficient Automation Made Easy with Workato

Overall, my experience with Workato has been great! It is a powerful tool that streamlines workflows and automates tasks easily. It increases the efficiency and saves time for my team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like Workato because it makes it easy to automate tasks between different apps. It's very easy to use even for people who do not have much technical knowledge, and it saves a lot of time. The integrations always work seamlessly, so everything runs smoother without a lot of effort on a single person.

Cons:

The thing I like least about Workato is the pricing—it can get a bit expensive, especially for smaller teams or small businesses. Some features are also a bit tricky to set up at first, it requires a bit of a learning curve to fully understand.

Jaime A.

Verified reviewer

Media Production

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed April 2025

Transforming our operations with intelligent automation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With the automation Copilots Workato has significantly changed the game regarding my automation strategies. Specifying the required process in plain English turns into the Recipe Copilot giving a general automation sequence. This natural language processing feature has made it easy to incorporate the applications.

Cons:

There are cases where commands are misunderstood by the Recipe Copilot and this results to several unexpected automation steps. This necessitated corrections that helped make it slightly less time-saving as was expected.

Eudoria S.

Verified reviewer

Medical Devices

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed March 2025

Working with Workato

Ratings Breakdown

Ease of use

Functionality

Pros:

I love the user interface, it’s very intuitive and easy to use for first time users. Made early adoption very achievable.

Cons:

Some of the feature take a little configuration before it works the way we want it to. Some may find this process a little tedious.

Blake H.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2017

Great Product If You Know What You're Doing

As a consultant, I use Workato both in my own business and in multiple clients' accounts. I began using Workato because QuickBase promoted them as the preferred integrator when Intuit announced the sale of QuickBase. While they have a large number of pre-built connectors as well as the ability to setup HTTP calls, the process of building Recipes has an extreme learning curve, especially coming from a service like ItDuzzit. Additionally, the team often releases new or beta connectors without first having any supporting documentation, other than the connector's marketing page. Overall, they have a good product, but they seriously need to review their release process and the setup of their support portal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lots of pre-built connectors. Chat agents are generally very quick to respond.

Cons:

Extreme learning curve - especially difficult if a user does not have any programming background. Support documentation is often lacking - especially for new connectors. When documentation is provided, the content is often very thin and is typically mostly text, with few reference images. Support portal provides no way to go back to your Recipe interface. Support Tickets can sometimes take 2 - 3 days for a response. Support Tickets have an internal "Priority", but no way for users to identify their own level of Urgency. From what I can tell, ALL tickets are given an initial Priority of "Low". Pricing / Plans lack any real sense of transparency. While the main pages tell users that Integrations are divided up into "Base" and "Professional" apps, you have to search through the Support Portal documents in order to find any comprehensive list of "Base" and "Professional" and there is no document that does a side-by-side comparison of the various Plans. And, if you look at the QuickBase plans, the apps are referred to as "Tier 1" and "Tier 2" vs "Base" or "Professional". Recipe logs only show information related to the last row of data processed. No way to see a "schedule" of active Recipe's.

Showing 1 - 10 of 85 Reviews

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