NetFacilities 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

NetFacilities

4.5

(125)

Pricing

Starting at $45.00 per month

About NetFacilities

NetFacilities offers computerized maintenance management software (CMMS) tools that allow organizations to provide work orders and maintenance controls. The software brings modules together to form a unified system for grounds management and assets to inventory control. The platform is web-based, with mobile capabilities that allow users to track and manage work orders from the field. The maintenance tool automates process functions and removes excessive administration tasks associated with the process.

NetFacilities enables organizations to manage all aspects of maintenance, both preventive and predictive. The software links together all sites, buildings, staff, and vendors into a single network. The software enables companies to streamline their workflow by increasing collaboration across different departments and also tracking costs and monitoring performance.

NetFacilities provides reporting solution with pre-defined templates that allows users to analyze labor costs, productivity, and repair costs. The software provides an option for users to submit, schedule and manage work orders while maintaining data about facilities, properties, and assets.

NetFacilities Screenshots

NetFacilities Pricing and Plans

Starting price: $45.00 per month

Free Trial

Free Version

Basic

$45.00

per feature, per month

No plan information available

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NetFacilities Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of NetFacilities
Accounting Integration
Activity Tracking
API
Asset Lifecycle Management
Asset Tracking
Audit Trail
Automated Scheduling
Barcode/Ticket Scanning
Barcoding/RFID
Calibration Management
Commercial Properties
Communication Management
Compliance Management
Contract/License Management
Cost Tracking
Customer Database
Depreciation Management
Dispatch Management
Document Management
Email Alerts
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Management
Facility Scheduling
Fixed Asset Management
For Mechanical Equipment
For Property Managers
For Schools
Inspection Management
Inventory Control
Inventory Tracking
Invoice Management
IT Asset Management
Job Management
Key & Lock Management
Location Tracking
Maintenance Management
Maintenance Scheduling
Monitoring
Parts Management
Portfolio Management
Predictive Maintenance
Preventive Maintenance
Recurring Appointments
Reminders
Repair Tracking
Reporting/Analytics
Residential Properties
Scheduling
Technician Management
Third-Party Integrations
Vehicle Information
Vendor Management
Warranty Tracking
Work Order Creation
Work Order Management

NetFacilities User Reviews

Overall Rating

4.5

Ratings Breakdown

60%

34%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.6

Functionality

4.3

Hope H.

Education Management

201-500 employees

Used unspecified for more than 2 years

Review source

Reviewed November 2018

Outstanding support and product!

Net Facilities has been the best program I have worked with so far. The program is easy to use and the support is 10/10! For what we are getting it's very reasonable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What we like best about this program is the ease of use. It makes training our maintenance staff and regular staff members who submit work requests very easy. And when we run into something we aren't sure about - Net Facilities support is always just a quick call away.

Cons:

The trickiest thing about making Net Facilities work for what we need was in the charge back area. We charge back to departments and needed a "cost centre" attached. We use "class" for this and it seems to work alright.

Dave T.

Verified reviewer

Paper & Forest Products

201-500 employees

Used daily for more than 2 years

Reviewed March 2020

Satisfied customer

We are a small manufacturing company with not a lot of major assets. This platform is perfect for keeping track of assets, PM's, inventory, etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like that the NETfacilities team is always updating the platform based on customer feedback! This is something that has kept me on this platform year after year. Customer service is top notch. It's very intuitive and they are always making it easier to search for the info I'm looking for within my site.

Cons:

Honestly I don't think there is much about this software that I don't like.

Reasons for choosing NetFacilities

Price and customer service! Their willingness to constantly update based on customer feedback is crucial.

Vendor Response

Hi Dave, thank you so much for taking the time to leave us this amazing review. It made our day!

Replied March 2020

David F.

Financial Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2017

Basic product

Marginal at best. Everything was working reasonably well until their "improvement" rollout last year. As with many rollouts I have my suspicions that the programmers didn't really get a lot of feedback from the actual end users (you know like MS does). There are plenty of annoying little things that you would think intuitively would be recognized by the programmers such as: Discussion block does no good if you do not get the attention of ALL staff on how to use it. Sometimes critical additions to an email get lost in the audit trail ALL discussions should immediately process an email to at least the administrative group overseeing the work orders. Window does not fit in screen widow even though resolutions is set normally and at 100%. When going to the WO queue we always see closed work orders, Once I close them I want them gone. We will be going to a different system this year

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Vendor Response

Hello David, First I'd like to thank you for the honest review. I see you've been a customer since 2012, and we thank you for your loyalty. Please know that we only develop the system based on customer input. As with any software having tens of thousands of users it is often challenging trying to satisfy all requests. Unfortunately that's something all software companies deal with, including MS. This information provides us with input to help us better steer the development of the product. This being said, I, as the CEO of NetFacilities would like to invite you to speak directly with me so that I can learn more about the dislikes you have, so that your ideas can be considered for enhancements. I will reach out to you directly to discuss a time to setup a call, and I'll do my very best to immediately address your concerns. Thanks again for taking the time to provide a valuable review. I look forward to speaking with you soon. Sincerely, Shawn D.

Replied March 2017

Dave C.

Verified reviewer

Restaurants

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

its easy to use and administrate. Easy to add items.

Cons:

hard to audit trail with the rest of the staff. Would be greats if we could use email and communicate with it. Solid overall product

Verified

Reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Maintenance for Hospitals

We replaced an expensive in-house server with a much better solution in the cloud. It works with all the mobile devices and is much easier to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to setup, easy to use, implements all the features we need

Cons:

Could use an API or other tools for managing users.

Alan B.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Netfacilities

I use it every day for 94 fleet vehicles and over 30 properties.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, great customer support, Reps are GREAT!

Cons:

It takes too long between screens, data should be stored locally.

Phillip B.

Used unspecified for unspecified

Review source

Reviewed February 2013

Form and function meeting efficiency

NetFacilities is a real solution for those of us who for years, have had to rely on lower end or internally designed "Maintenance Service Request" systems that always lack the robust features the make NetFacilities a win win solution for our company and our service providers. Knowing the customers needs will provide them with the quality solutions they need. NetFacilities gets this.

Ratings Breakdown

Ease of use

Customer support

Pros:

1. The user interface is well thought out and efficient. Menus and tabs grouped so you have access to everything without searching. 2. The dashboard feature is excellent. Gives a great snapshots of key information and keeps priority issues on the forefront. 3. Great progress reporting features.

Cons:

Missing the option to choose the exact vendor as was available when NF service was started. Not as much of a con, but more of a preference as I know most of the vendors used in various trades.

Verified

Reviewer

Individual & Family Services

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed November 2018

Good program

Overall, NetFacilities is easy to use and gets the job done. The discussion feature is used frequently since I am over an hour away from our facilities department. It also helps us track a discussion about a specific work order instead of having to search our emails.

Ratings Breakdown

Ease of use

Functionality

Pros:

It is very easy to submit a work order, which we do quite often.

Cons:

It is difficult to find work orders that I have put in for my location. We have multiple locations in our agency so its difficult to find specific ones.

Verified

Reviewer

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed February 2018

Great Facilities Management Software for a fair price

Preventive Maintenance on Assets is all stored in one place.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is intuitive and the customer support has been great! The software has scaled with our business; the UI and features have developed over time.

Cons:

We really haven't had any trouble with NetFacilities. My biggest grievance is sharing the software with other internal team members; we don't always agree on the best way to track PMs on assets.

Verified

Reviewer

Hospitality

201-500 employees

Used daily for less than 6 months

Review source

Reviewed November 2018

New Customer

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use the App helps tremendously. The software's preventive maintenance is wonderful

Cons:

Noted nothing as of yet still new to the software. We did have a little trouble setting up inventory but called the help desk and they walked us through it.

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