Anywhere365 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Anywhere365

4.3

(100)

Pricing

Pricing available upon request

About Anywhere365

Anywhere365 is a call center software designed to help businesses route calls to relevant agents and manage inbound dialogs. The platform enables managers to process and translates voices in real-time using AI-enabled tools.

Additionally, Anywhere365 allows teams to connect with customers via text messages and social networking sites on a unified interface.

Anywhere365 offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including ServiceNow, Salesforce, Microsoft Teams and Bullhorn.

Anywhere365 Screenshots

Anywhere365 Pricing and Plans

Starting price: $10,000.00

Free Trial

Free Version

Basic

$10,000.00

per feature

No plan information available

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Anywhere365 Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Anywhere365
API
Automated Routing
Automatic Call Distribution
Blended Call Center
Chatbot
Computer Telephony Integration
Inbound Call Center
Manual Dialer
Multi-Channel Communication
Outbound Call Center

Anywhere365 Integrations

ServiceNow

Dynamics 365

Microsoft Teams

Anywhere365 User Reviews

Overall Rating

4.3

Ratings Breakdown

42%

46%

Secondary Ratings

Ease of Use

4.3

Value for money

4.1

Customer support

4.2

Functionality

4.1

Nazli P.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for less than 6 months

Review source

Reviewed August 2021

Great Chat system

Over all a good chat system

Ratings Breakdown

Ease of use

Functionality

Pros:

Very easy and coinvent application you can call , chat anytime. Best part for me was you can even dial phone numbers and get free calls.

Cons:

I think everything is nice except when we are connected in both PC and mobile notifications missed an even if you are away it still shows you available which is misleading

Reasons for switching to Anywhere365

Better option

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

skype is a great communication platform

Overall It is very good. It is a great platform to communicate with people and co-workers.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It is free and easy to use. We can record videos and share screens which have made my work faster. I can write my status and what I am doing and my co-worker can view my status. I can host a meeting and the meeting.

Cons:

Some days back I got the bluff call on skype it was a name written bI and it was not shown in the chats and chats history logs. I tried to search the user but the user was not found. It was shown in phone call history but not in the skype calls. Some time calling does not work. I have to restart my computer or quit and start skype to make calls on skype. I tried to uninstall it, but it reappears automatically.

Morgan B.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed January 2020

Everything is Hardcoded

We were looking for a tool that would drive down calls to our service desk. Responses are hard coded and every single functionality is hard coded by Capterra. We paid a lot of money for a mediocre service that really hasn't solved any of our problems. I typically don't write reviews but feel other businesses need to be aware.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have not seen anything significant from this implementation yet.

Cons:

Everything is hardcoded and cannot administered in-house. Any changes that need to be made has to go through the provider. Target dates are not being met because of the lack of functionality. The chatbot responds as if it's a robot and not a personable interaction.

Reasons for choosing Anywhere365

We chose specifically for their promise to integrate with Skype, Teams and our ticketing system. The only thing that has been completed at this point is the Skype integration and nothing else.

Verified

Reviewer

Computer Hardware

10000+ employees

Used daily for more than 2 years

Review source

Reviewed April 2023

Anywhere365 is a must have for corporate world

Overall it's a great support tool. I really depend on it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the Azure integration in Anywhere365. we often develop and deploy cloud based web applications. Most of the time it's not straightforward. Support from Anywhere365 comes in handy during deployment difficulties. We often get very quick support which help us avoid any major roadblocks.

Cons:

Sometimes the call log seems a bit buggy.

Verified

Reviewer

Banking

10000+ employees

Used daily for less than 2 years

Review source

Reviewed July 2021

Not much quality product

Not much ease of use. Lack lots of functionality. Slow perform for big organization. I can be used for some time but not for long term useability

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was a good software for chat but in 21th centuryit is way old in term of technology

Cons:

Not much ease of use. Lack lots of functionality. Slow perform for big organization

Verified

Reviewer

Management Consulting

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed October 2021

The First But Definitely Not The Last

Anywhere365 is overall a nice chat system which meets basic requirements properly. If navigation and grouping could be improved, this software would be much more useful but till some big updates are made, I'll mosey my way over to MS Teams.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The overall experience using this software is decent. If basic requirements are enough to satisfy, then Skype is the right software. I really appreciate that Skype makes it easy for people connect globally and quickly.

Cons:

More than any other software of its kind, Skype is always lagging and it drives me up a wall. It'll happen in the worst times too where everything will freeze and the only way to fix it is by ending the task via Task Manager. Doing so makes you close all your chats and then you have nothing. Losing chats is the biggest turn off about this product.

Verified

Reviewer

Telecommunications

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed June 2021

Best conferencing software

My overall experience was quite awesome with skype. It has all the required features in very affordable price.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like many of things into Skype like ... It has so much affordable plans than other software. Easy to use. Easy to maintain.

Cons:

It offers little access to emergency services.

Verified

Reviewer

Civil Engineering

5001-10000 employees

Used weekly for less than 2 years

Review source

Reviewed July 2022

Anywhere365 perfect solution for all types of integrated communication

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been using Anywhere365 for more than a year now. I like the call queuing up facility, which is very convenient. Further integration with other collaboration tools like MS teams and Zoom is very convenient, which makes Anywhere365 more robust and efficient.

Cons:

The cost is a little higher compared to similar networking and collaboration tools. I did not like the interface it is much wordy over there. It can have more graphics and colour to make it look more lively.

Verified

Reviewer

Medical Practice

10000+ employees

Used daily for less than 2 years

Review source

Reviewed October 2019

Work in anywhere

Easily connect with customers or clients. Just in few steps and few minutes. No need to worry about security .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

No need to worry about the place when you want to have a business work . Just need internet connection and this software. Easily connect with my client , make a good advantage in document sharing because no need to think about security. Another thing is time saver . Because it helps to make call with my client when they are in overseas.

Cons:

Have to pay for this software to access to all features. And sometimes have to wait little bit to connect with my router.

Burak S.

Verified reviewer

Telecommunications

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed May 2021

There was a time when Skype Business was the best...

Used to use it daily; but corporate went Teams way.

Ratings Breakdown

Ease of use

Functionality

Pros:

As for a corporate messaging solution, Skype Business still has some value. But the competition, especially Teams, have way more functionality now.

Cons:

After buying Lync and joining it with Skype, I thought things would go better for them. But desktop application was less than intuitive. Needing many clicks, bad copy-paste experiences would really throw someone off

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