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CallTools vs Readymode

Updated January 13, 2026

CallTools vs Readymode: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$79.99

per month

$199.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Third-Party Integrations
5.0
Activity Dashboard
5.0
Progressive Dialer
5.0
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Automatic Call Distribution
4.92
Call Tracking
4.91
Call Center Management
4.88
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Integrations
SugarCRM
SugarCRM
3CLogic
3CLogic
Avaya Experience Platform
Avaya Experience Platform
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Google Calendar
Google Calendar
Google Maps
Google Maps
Gmail
Gmail
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Pros / Cons
  • His deep knowledge of the product and our industry allowed for a seamless integration process, ensuring that we were able to maximize the benefits of the system from day one.
  • Then after signing up [sensitive content hidden] from tech support onboards me and say woah you use a chromebook, that might not work you may want to get a PC or Mac.
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  • It’s a reliable and intuitive platform that makes daily operations in a call center much easier. While it could improve its performance stability, especially with browser data, it still offers one of the smoothest interfaces I’ve worked with.
  • support team must be humans through calls and chat as i'm facing tech issues and didn't got enough help
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5
4.5/ 5
Value for Money
Highest performing feature
in the comparison
4.9/ 5
4.3/ 5
Customer Support
Highest performing feature
in the comparison
4.8/ 5
4.4/ 5
Functionality
Highest performing feature
in the comparison
4.8/ 5
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
  Recommendations
3 Recommendations
3 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad