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DialedIn CCaaS vs UJET

Updated January 8, 2026

DialedIn CCaaS vs UJET: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$25.00

per month

$80.00

per year

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Voice Mail
4.90
Reporting & Statistics
4.89
Auto-Dialer
4.87
See All
Call Routing
5.0
Support Ticket Management
5.0
Live Chat
5.0
See All
Integrations
Oracle CRM On Demand
Oracle CRM On Demand
Salesforce Sales Cloud
Salesforce Sales Cloud
Zoho CRM
Zoho CRM
See All
Salesforce Sales Cloud
Salesforce Sales Cloud
Kustomer
Kustomer
Zendesk Suite
Zendesk Suite
See All
Pros / Cons
  • Beyond simple calls, we use it for group video conferences, quick text chats, and seamless file sharing—all within one intuitive platform.
  • While the program is fantastic, it's not without its occasional frustrations, primarily sudden disconnects and a clunky address book.
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  • I can properly put on hold my customer while looking for a better solution, I can also monitor my aux/status and doing outbound call without an hassle and many more.
  • Like every platform it has its advantages and disadvantages, what I don't like is that every time I log in I have to enter my password and email and I would like it to be personalized and automatic or shorter.
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Ease-of-Use
4.8/ 5
4.8/ 5
Value for Money
4.7/ 5
Highest performing feature
in the comparison
4.8/ 5
Customer Support
4.8/ 5
4.8/ 5
Functionality
Highest performing feature
in the comparison
4.8/ 5
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2025
Advisor
  Recommendations
2 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad