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CloudAgent vs Readymode

Updated January 13, 2026

CloudAgent vs Readymode: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$45.00

per month

$199.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
See All
Automatic Call Distribution
4.92
Call Tracking
4.91
Call Center Management
4.88
See All
Integrations
Freshdesk
Freshdesk
Google Analytics 360
Google Analytics 360
Zendesk Suite
Zendesk Suite
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Google Calendar
Google Calendar
Google Maps
Google Maps
Gmail
Gmail
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Pros / Cons
  • The UI is kind of clunky but it works so thats ok
  • It’s a reliable and intuitive platform that makes daily operations in a call center much easier. While it could improve its performance stability, especially with browser data, it still offers one of the smoothest interfaces I’ve worked with.
  • support team must be humans through calls and chat as i'm facing tech issues and didn't got enough help
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Ease-of-Use
Highest performing feature
in the comparison
4.6/ 5
4.5/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5
4.3/ 5
Customer Support
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
3 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad