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Josh P.
Advisor, 7 years

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Updated January 15, 2026
Five9 vs Readymode: Which is best for you?
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Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$119.00
per month
$199.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Call Tracking
5.0
Surveys & Feedback
4.89
Recording
4.79
See All
Automatic Call Distribution
4.92
Call Tracking
4.91
Call Center Management
4.88
See All
Integrations
See All
See All
Pros / Cons
- Call quality and features: Features like real-time transcription, reporting and predictive dialing are standout strengths.
- There were moments when calls were coming in and it was debt collectors or add calls and I was unable to remove them from coming to my line.
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- It’s a reliable and intuitive platform that makes daily operations in a call center much easier. While it could improve its performance stability, especially with browser data, it still offers one of the smoothest interfaces I’ve worked with.
- support team must be humans through calls and chat as i'm facing tech issues and didn't got enough help
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Ease-of-Use
4.2/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Value for Money
4/ 5
Highest performing feature
in the comparison
4.3/ 5in the comparison
Customer Support
4.3/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
Recommendations
Recommendations
3 Recommendations
3 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad