Phonexa 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Phonexa

5.0

(75)

Pricing

Starting at $250.00 per month

About Phonexa

Phonexa is an enterprise-grade tracking software for performance, affiliate and partner marketing. The Phonexa Suite is the underlying tech that carries through the consumer lead and call lifecycle, helping performance marketing teams drive ROI for brands across affiliate, partner, and paid channels. Phonexa prioritizes outcomes-based marketing across customer interactions like clicks, calls, form submissions, website behavior, and more. Through its single operating solution, the Phonexa Suite gives D2C publishers, networks, agencies, and brands unprecedented access and control to campaigns, eliminates lack of transparency across lead generation, and automates processes. The Phonexa Suite allows clients to optimize frictionless customer acquisition efforts and analyze the sources that drive qualified pipeline. Phonexa’s global headquarters are based in Los Angeles with additional offices in the United Kingdom, Ukraine, and Canada. The company employs a staff of over 200. For more information, visit www.Phonexa.com.

Phonexa Screenshots

Phonexa Pricing and Plans

Starting price: $250.00 per month

Free Trial

Free Version

Lite Suite (US)

$250.00

flat rate, per month

Plan includes:

Call Recording
Call Forwarding
IVR Routing
Call Attribution
Lead Attribution
Ping Post
Ping Tree
API Builder
Product Builder
Phone Number Library

Premium Suite (US)

$500.00

flat rate, per month

Plan includes:

Call Recording
Call Forwarding
IVR Routing
Call & Lead Attribution
White-Label
Ping Post
Ping Tree
API Builder
Product Builder
Form Builder

Enterprise Suite (US)

$1,000.00

flat rate, per month

Plan includes:

Call Recording
Call Routing
IVR Routing
Call & Lead Attribution
White-Label
Ping Post
Ping Tree
API Builder
Product Builder
Form Builder

Custom Plan

Pricing available upon request

No plan information available

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Phonexa Features

Popular features found in Lead Management
Campaign Management
Contact Management
CRM
Lead Capture
Lead Segmentation
Prospecting Tools
Reporting/Analytics
Task Management
Workflow Management
More features of Phonexa
A/B Testing
Activity Dashboard
Ad hoc Reporting
Affiliate Management
API
Archiving & Retention
Automated Routing
Automatic Call Distribution
Autoresponders
Behavior Analytics
Call Center Management
Call Conferencing
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Tagging
Call Tracking
Call Tracking Metrics
Call Transcription
Call Transfer
Campaign Analytics
Campaign Planning
Campaign Tracking
CAN-SPAM Compliance
Channel Management
Click Tracking
Computer Telephony Integration
Contact Database
Conversion Rate Optimization
Conversion Tracking
Cross Channel Attribution
Customer Journey Mapping
Customer Surveys
Customizable Fields
Customizable Reports
Customization
Dashboard
Data Extraction
Data Import/Export
Data Visualization
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Marketing
Event Triggered Actions
File Transfer
Forms Creation & Design
Image Library
Interaction Tracking
IVR
Keyword Tracking
Landing Pages/Web Forms
Lead Distribution
Lead Engagement
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
List Management
Marketing Automation
Mobile Optimization
Multi-Campaign
Multi-Channel Attribution
Multi-Channel Communication
Multi-Channel Data Collection
Multiple Scripts
Multi-Touch Attribution
On-Demand Recording
Online Forms
Online Voice Transmission
Performance Management
Performance Metrics
Phone Key Input
Pipeline Management
Predictive Analytics
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Recording
Reporting & Statistics
ROI Tracking
Scheduled Recording
SMS Marketing
Social Marketing
Source Tracking
Subscriber Management
Template Management
Text to Speech
Third-Party Integrations
Visitor Tracking
Voice Customization
Website Analytics

Phonexa Integrations

Google Ads

Salesforce Sales Cloud

Google Analytics 360

Phonexa User Reviews

Overall Rating

5.0

Ratings Breakdown

99%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

5.0

Functionality

4.9

Elijah C.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2022

White Glove Service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As the CEO of Billy.com, I decided to fully transition to Phonexa in 2021. Since then, I have been provided with over-the-top customer service from some truly great people. I cannot speak highly enough of how great the Phonexa team is, from the top down. My main reason for transitioning was to avoid exorbitant onboarding fees and to take advantage of the multiple systems they offer. These multiple systems have increased my revenue, while my costs have gone down, resulting in greater profits for the company.

Cons:

There is a learning curve, like with any new software, due to the many features not found on other platforms.

Reasons for choosing Phonexa

Better overall features

Reasons for switching to Phonexa

To avoid the high fees, lack of customer support and to consolidate platforms

Neil A.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2025

Great System, Great Support

We had a great experience from initial contact, presentation of options through to instance creation and onboarding. We continue to develop our use at our own pace with support available when needed and look forward to learning more and getting more out of the sytem as we mature in its use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Phonexa is packed with features, yet easy to set up initially with great support offered by the UK team to get the ball rolling in what might otherwise be too comprehensive a system as to be too overwhelming for a new user to make the most of. I use the system daily and after some training from [sensitive content hidden] am able to create and set up integrations myself moving forwards to expand our activity.

Cons:

The strength in terms of depth of features is also a potential weakness. I wouldn't like to dive into this without some human support back up, the system isn't intuitive enough to drop in and hit the ground running using just the interface and the knowledge base. It needs some hand holding initially and for the first few iterations of set up to get going, and I will probably need further support to see all the potential uses for the modules I have yet to fully understand.

Reasons for choosing Phonexa

UK support and set up help was key to our intial decision

Alicia W.

Verified reviewer

Business Supplies and Equipment

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed August 2020

Nasser is the best

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Working with Nasser. He is always attentive and you clean tell he cares. He goes above and beyond to make sure I am happy and understand. A hard worker. Also, ALWAYS makes time to meet with me. I would hire him if i could!

Cons:

Set up is miserable so much to do............

Kristian S.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2024

Efficient and quality lead devliery software with more tools under the hood

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Phonexa is a great product with many tools under the hood. Our primary use case was lead delivery, but this opened the door to call tracking, website monitoring, and comprehensive reporting. The best part is that it’s all covered under the competitive monthly fee, allowing us to consolidate other services, making it a cost-effective solution after migrating from another lead delivery provider. The customer support is excellent, and unlike some onboarding processes, Phonexa doesn’t leave you alone until the job is done. They join video calls and have you take the lead, so you're learning the system and implementation as you go, which I appreciate. The system was implemented quickly and easily integrated with our existing tech stack and CRM. They also ensure you're making the most of the products and are eager to help you improve and evolve the setup. After the initial learning period, the system is easy to use and is utilised daily. The system is flexible and continues to meet our needs, making it an invaluable part of our operations.

Cons:

I wouldn’t go so far as to say there is a dislike; however, the UI could be cleaner. There is so much on the platform that it can be daunting and difficult to locate parts of the system. That said, the search bar and navigation breadcrumbs are very handy! Again, I don’t think this qualifies as a dislike, but rather as constructive feedback. If you’re struggling, the support team is always ready to help.

Reasons for switching to Phonexa

Even though Leadbyte is a fantastic product and served us for many years, the feature set within Phonexa and cost made it a better fit for the business. It also enabled us to consolidate three platforms into one, so this has made management of our tech stack more efficient.

Molly C.

Verified reviewer

Financial Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

E-Delivery and LMS

I have been using E-Delivery and LMS for a few years now and it has helped me reduce marketing costs and improve deliverability and overall performance of my campaigns.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The extensive reporting and automated notifications allows me to detect and fix any problems with campaigns before they become an issue. The reporting capabilities are like no other platform I’ve used. Which makes it easy to follow the precise lead journey. Another thing I like about Phonexa is the customer support. They endeavour to go above and beyond to help with any topic, whether its large or small. The team are never short on solutions and will even add in new features to fit around specific needs.

Cons:

As it's quite a complex system with lots of capabilities, it can take time to understand. However, there is a comprehensive online guide where I found a lot of answers to my questions.

Reasons for switching to Phonexa

Capabilities were not as extensive as Phonexa and the Customer support although timely, did not always go out of their way to help with my issues.

Randy B.

Verified reviewer

Financial Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

How can you not love the Phonexa platform?

I've been very fortunate to work with Phonexa. I've been able to have calls with senior members of their Team when needed and they've been able to customize solutions to support my business needs. Their office is headquartered in my area and they've opened their doors for me to come and learn directly from their staff to enrich my own understanding of how to better win in my business endeavors. It's been a great experience to say the least!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform has everything my company could need to support our marketing and lead gen efforts. Their system is powerful and reliable and their support team is available for everything you need built. All you have to do is know how to communicate it to them.

Cons:

I don't have a "liked least" to share. It's a top tier platform with great people behind it.

Reasons for switching to Phonexa

CAKE wasn't able to innovate fast enough to keep up with our growing needs. Phonexa was built by marketers in my industry and their platform was already designed to meet our business needs and more and the pricing was much cheaper than CAKE at that time.

GEORGINA P.

Verified reviewer

Consumer Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

AMAZING PHONEXA

Phonexa is a powerful and feature- rich call tracking and lead management platform. Its robust call tracking features, customizable interface and scalability make it an excellent choice for our businesses looking to optimize our job easy..Phonexa overall performance is strong, amazing and its a solid option that we can relay on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Phonexa customer's support team has been praised for their responsiveness and helpfulness.

Cons:

Phonexa is user friendly ,easy to use, making it simple to manage. And offer a lot of features, including call tracking, and lead reporting. I also appreciate the ability customize the dialer to suit specific needs. Its also amazing that it can handle large volume of calls and leads.

Luke R.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

A must-have for serious lead generators

Phonexa is a robust, all-in-one solution that has helped Loans 2 Go elevate our lead gen game. Highly recommended to any business working in high-volume lead distribution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The functionality and flexibility of Phonexa’s lead management and ping tools are second to none. We’ve significantly improved our lead tracking, routing, and performance analytics since switching over. The customer support is exceptional — the team takes time to understand your needs and works with you to optimise performance.

Cons:

There’s a slight learning curve due to how feature-rich the platform is, but once you’re set up, it’s smooth sailing.

Jules R.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

The ultimate benefits of working with Phonexa

Our overall experience with Phonexa has always been super positive. We have yet to find anyone in our space that can come close to matching up against them. They have it all, and some!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Phonexa is a powerful tool with robust features for lead management, multi-channel marketing, analytics, and affiliate management, making it ideal for medium to large businesses looking to scale their marketing efforts. We work closely with [sensitive content hidden] that goes above and beyond for us, and never disappoints…

Cons:

While having a lot of features can be seen as an advantage, it could also be a disadvantage if businesses only need a few core functions. The range of tools might result in an overwhelming user experience, leading to underutilization of the platform.

Paul C.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Experience with Phonexa

Our experience with Phonexa has been overwhelmingly positive. From the moment we signed up, the platform impressed us with its depth, flexibility, and ability to consolidate multiple tools into one cohesive system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Phonexa understands performance marketing and lead gen inside-out. It’s not just tech—they get the strategy behind what you’re trying to do.

Cons:

the interface can feel a bit overwhelming at first. It takes some time to learn how everything connects—especially if you're new to marketing automation or call tracking.

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