Voiptime Cloud 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Voiptime Cloud

4.8

(80)

Pricing

Starting at $70.00 per month

About Voiptime Cloud

Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in less than 48 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries.

Voiptime Cloud Screenshots

Voiptime Cloud Pricing and Plans

Starting price: $70.00 per month

Free Trial

Free Version

Basic

$70.00

per user, per month

Plan includes:

ACD Routing and Call Queues
Advanced Historical Reporting
Agentless Campaigns (Voice Broadcasting)
Autodialing Campaigns (Preview
Built-in CRM With Custom Client Card Fields and Interaction History
Call Barging)
Call Script Builder
Email
Heightened Fault Tolerance
Inbound and Outbound IVR (Interactive Voice Response)

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Voiptime Cloud Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Voiptime Cloud
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Scheduling
Auto-Dialer
Automatic Call Distribution
Automatic Outbound Dialer
Blended Call Center
Calendar Management
Callback Scheduling
Call Center Management
Call Disposition
Call List Management
Call Reporting
Call Scheduling
Call Tracking
Call Transfer
Campaign Management
Campaign Specific Caller ID
Chat/Messaging
Computer Telephony Integration
Contact Database
Customer Database
Customer History
Customizable Fields
Customizable Templates
Data Import/Export
Email Management
FCC Compliance
For Insurance Industry
FTC Compliance
Inbound Call Center
Integrations Management
Interaction Tracking
Lead Capture
Lead Distribution
Lead Management
List Management
Live Chat
Manual Dialer
Monitoring
Multi-Campaign
Multi-Channel Communication
Outbound Call Center
Performance Management
Performance Metrics
Power Dialer
Predictive Dialer
Preview Dialer
Process/Workflow Automation
Progressive Dialer
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reminders
Reporting & Statistics
Sales Pipeline Management
Search/Filter
Task Management
Task Scheduling
Text to Speech
Third-Party Integrations
Voice Mail
Workforce Management

Voiptime Cloud Integrations

Zapier

Twilio

Gmail

Voiptime Cloud User Reviews

Overall Rating

4.8

Ratings Breakdown

78%

23%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.8

Functionality

4.5

Vladimir L.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed November 2017

Extremely simple and reliable software for sales

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's really great software that helps to lead and manage our customers. It helps to organize our sales in a more productive way so that we don't miss any opportunity. Thanks to the real-time dashboard, I can now analyze and control data and monitor my team's work. In addition, while working with a big amount of customers, I can customize fields for client's card and import data easily. And one more thing, now we don't worry about forgetting our planned events and meetings as with this cool system we receive reminders not only in software but also to our email address.

Martin W.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed June 2017

Online dialer, recording, lead management and scheduling

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and to make calls. This is a cloud solution, easy to log in, with excellent call quality. We record all conversations and are able to download them and to send to our clients who can proceed with leads. Lead and call statuses, callback, notes, lead source features help to work with leads more effectively. We definitely recommend this to business looking for a system to manage leads and to make online calls.

Cons:

Only desktop version, no mobile application. Only outbound calls. When we export the database from the system into .exl file, we are able to export only lead contact information, no notes.

Nadiia T.

Verified reviewer

Computer Software

501-1000 employees

Used monthly for less than 12 months

Review source

Reviewed December 2017

great software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

this software is easy to use and install. As it is cloud-based we don't need to disturb our IT department. Our sales team is completely loving it. The support team is really helpful.

Cons:

one except the limitation of integration with other programs (Office 365 suite). Hope that soon they will do it. Really waiting.

Nazar B.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed January 2018

Makes sales more effective

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is a lifesaver to my day-to-day sales functions. It helps me to organize my performance and to be super productive. Now I can easily track lead's status, see all client's communication and listen to my previous calls. With the help of click-to-call functionality, I can reach to my clients just with one click. Cons: I don't have now some urgent minuses. Completely satisfied with it. In future, it will be great to be able to create email templates

Dmitry A.

Verified reviewer

Computer Games

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed March 2018

The best solution for SMBs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

VoiptimeCloud has helped us to become better organized and procedural about our business development and sales. It automates the work of our sales reps and they now can focus on working with leads and developing opportunities, not on data entry. The speed and flexibility of the tool are impressive - finding contacts, creating views, calling directly from client's card, and updating information has become much faster and effective. The user interface is well designed and friendly.

Cons:

I dislike nothing. However, it would be good to be able to make internal calls between managers for solving some urgent issues.

Yaromyr M.

Verified reviewer

Banking

201-500 employees

Used daily for less than 12 months

Review source

Reviewed March 2018

An excellent tool to manage and connect with your sales pipeline

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how well everything is organized and my team can efficiently make calls and send emails. It provides me with complete real-time visibility, right in my CRM. In addition, my sales reps love using local presence to get more people on the phone. Thanks to this feature, 80% of our phone calls are picked up and this helped to increase connection rate.

Cons:

Really can't think of anything right now. However, analytics leave a bit to be desired and are more inflexible than I'd like.

Anton P.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed March 2018

Invaluable tool for your daily sales tasks

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It simple software that automates our day-to-day performance. Now we can work with data, submitted by our website leads, right away and not lose any of our prospects (thanks to web-to-lead feature) set up calls and meeting reminders call directly from clients card and enter notes during/after the call improve our work by analyzing call records

Alex K.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed March 2018

Automatize my day-to- day performance

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Voiptime Cloud is really reliable software. I am able to take notes while on a call with my clients, schedule meetings and callbacks, backtrack my call history to link the calls to my clients.

Cons:

Nothing, I am impressed with all features of this software compared to what I have used in previous sales roles.

Valeria T.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2019

All-in-one solution

Voiptime is the best software we tested for optimizing sales and managing agents. It’s a great all-in-one solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Awesome software for an efficient sales process. Apart from having a super-efficient predictive dialer, it also includes lots of other useful features. The sales reps especially like that it keeps all the customer-related information in the client cards. And I love the fact that I can oversee their work at any time thanks to the real-time dashboard and sales reporting.

Cons:

No cons for me, but a tool provides only a dialer but does not sell online numbers for use with a dialer. Therefore, I have to look for a supplier to buy DID and Sip numbers.

Marta Z.

Verified reviewer

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed March 2018

Awesome tool for organizing your work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Voiptime Cloud is a great tool that is useful both for Sales and Marketing department. It helps a team to save a lot of time and automate many processes that were time-consuming. One of the best things about this software is that it constantly improves.

Cons:

Well, we are looking forward to some more features like: - sending text messages or voicemails to our clients; - creating email templates.

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