Voiso 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Voiso

4.7

(26)

Pricing

Starting at $24.00 per month

About Voiso

Voiso is a cloud-based contact center software for sales and support teams that use phone calls, SMS, messengers, and social media to engage customers.

Voiso's dialers and answering machine detection allow sales teams to reach more customers quickly and increase the time agents spend talking to customers. With these advanced outreach tools, sales teams can expect a 70+% decrease in abandoned calls.

Voiso offers a comprehensive analytical toolkit to make contact center operations transparent and compliant. The proprietary speech analytics engine facilitates quality assurance through speech recognition in 29 languages and advanced keyword search. Real-time and historical reporting features allow contact center managers and supervisors to track 50+ metrics and configure custom dashboards.

The system features pre-built integrations with the most popular CRM systems, including Salesforce, Zoho, and Hubspot. To support integrations with in-house and heavily customized CRM systems, Voiso provides access to a broad set of APIs.

Voiso offers 24/7 support, a dedicated boarding engineer, and a free trial.

Voiso Screenshots

Voiso Pricing and Plans

Starting price: $1.00

Free Trial

Free Version

Core

$24.00

per user, per month

Plan includes:

Inbound & Outbound Calls
Voiso Softphone
Call Recordings
SMS
Web Chat
Voicemail to Email
Voiso Mobile App
Flow Builder
IVR Setup
Queuing

PRO

$52.00

per user, per month

Plan includes:

Everything in Core, plus...
AI Predictive & Progressive Dialers
Answering Machine Detection (AMD)
Local Caller IDs (CIDs)
Number Validation
CID Risk Check
WhatsApp
Telegram
Viber
Instagram DM

Customer

$1.00

Plan includes:

Tailored Pricing
Custom Contracts
Personalized Onboarding & Training
Developer-Level Support & Guidance
Migration from Legacy System
Feature Customization
Advanced Security Controls
SLA Agreements
Compliance Alignment
Scalable Deployment

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Voiso Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Voiso
Access Controls/Permissions
Activity Dashboard
Agent Interface
Alerts/Escalation
Alerts/Notifications
Answering Machine Detection
API
Auto-Dialer
Automated Attendant
Automated Routing
Automatic Call Distribution
Automatic Outbound Dialer
Blended Call Center
Call Center Management
Call Disposition
Call List Management
Call Reporting
Call Scheduling
Call Tracking
Call Tracking Metrics
Call Transfer
Campaign Management
Campaign Specific Caller ID
Chatbot
Chat/Messaging
Computer Telephony Integration
Customer Communication
Customer Database
Customizable Reports
Data Import/Export
Drag & Drop
Email Management
FCC Compliance
FTC Compliance
Inbound Call Center
Integrations Management
Knowledge Base Management
Lead Capture
List Management
Live Chat
Manual Dialer
Monitoring
Multi-Channel Communication
Multi-User Collaboration
Outbound Call Center
PBX
Performance Management
Power Dialer
Predictive Dialer
Progressive Dialer
Project Time Tracking
Quality Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Remote Access/Control
Reporting & Statistics
Sentiment Analysis
Service Level Agreement (SLA) Management
SMS Messaging
Softphone
Support Ticket Management
Text to Speech
Third-Party Integrations
Voice Mail
VoIP
VoIP Connection

Voiso Integrations

Make

Zapier

Zendesk AI

Pipedrive

Freshdesk

Bitrix24

See all 8 integrations

Voiso User Reviews

Overall Rating

4.7

Ratings Breakdown

88%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.6

Functionality

4.8

Hidayat R.

Verified reviewer

Information Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2025

Its Great That We Can Make Our Own IVR Menus

Having several platforms made it difficult to give our customers a consistent and timely service. With Voiso, all customer interactions are connected, which simplifies the process of handling questions. Thanks to the predictive dialer and local caller ID, our outbound campaigns have connected us with more people. Real-time dashboards make it possible for us to monitor data and improve how we work as we go. The secure environment guarantees that we comply with the necessary regulations, so we feel confident handling confidential information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s great that we can use the no-code Flow Builder to make our own IVR menus, even without technical knowledge. Thanks to [sensitive content hidden] from support, we were able to integrate Voiso with Salesforce and now our workflows are more efficient. The insights from AI speech analytics show us how our customers feel, which allows us to improve our methods. Click-to-call saves time, and the platform’s international network makes sure that our agents can hear each other clearly no matter where they are. It is simple to check how the business is performing and make fast changes with the real-time dashboards.

Cons:

At first, setting up the chatbot was not easy, and having more pre-built templates would make it simpler.

Vendor Response

Hi Hidayat, thanks for your exceptional and very detailed review! [. We're thrilled to hear you and your team are enjoying our software and manage to boost sales and support. Your satisfaction is our priority, and we're committed to maintaining excellence. Looking forward to exceeding your expectations ahead! Best, Voiso Team

Replied September 2025

Phidias P.

Verified reviewer

Financial Services

201-500 employees

Used daily for less than 12 months

Review source

Reviewed October 2020

Great call quality and Service

PReviously having many issues and complaints about calling and interuptions. With Voiso the complaints and call issues are to the minimum.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User-friendly. Was easy to set up and swap from our current calling system we were using.

Cons:

Comparing to other calling systems he hardly found any issues with the administration of the system

Reasons for choosing Voiso

Easier implimentation with our CRM and good call quality.

Reasons for switching to Voiso

We had toubles with incoming calls and call quality.

Vendor Response

Hi Phidias! We are delighted to hear about your positive experience with Voiso. We're committed to enhancing our features to better meet your future needs. We value your partnership and look forward to serving you better.

Replied March 2024

Anuraj N.

Verified reviewer

Biotechnology

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Best And Effective Solution For Voice Process

The requirement we have is very brutal and here Voiso help a lot to give solution is cost effective range and provide best customer support and integrate many feature in our custom requirement as we discussed with their team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The services of Voiso is reliable and cost effective, They have many feature and also have AI integration like AI speech analytics that gives more suitable work experience and we having a very satisfactory work experience with Voiso.

Cons:

No, I am using their services from last 2 year and yet not have any single issue to mention here as in dislike section.

Vendor Response

Hi Anuraj, thank you very much for sharing your experience with Voiso. We’re delighted to hear that our platform has been a reliable and cost-effective solution for your voice operations, and that features like AI Speech Analytics are contributing to a more productive and satisfying work experience for your team. It’s especially rewarding to know that Voiso has been able to meet your complex requirements through close collaboration, flexible feature integration, and strong customer support. Supporting organizations with demanding, custom needs is something we take great pride in. Thank you for trusting Voiso over the past two years and for recommending us so highly. We look forward to continuing to support your growth and innovation. Best regards, The Voiso Team

Replied February 2026

Sean L.

Verified reviewer

Wholesale

51-200 employees

Used monthly for free trial

Review source

Reviewed February 2025

Lacking in Both Customer and Sales Support

It all started with a Facebook advertisement. I should have known better. The advertisement just kept popping up. Finally, I relented, and scheduled a meeting with [sensitive content hidden], whose name ironically means much in German but from whom I got little. There was initially some confusion, 100% my fault, on time zones etc getting the meeting right. Finally had the meeting, and the solution looked literally perfect. From what [sensitive content hidden] said the product sounded great. She then informed me she had to get our agreement approved by the commercial team. Finally, I got the proposal and as it turns out, the features I was most excited about were no longer offered by Voiso.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

On its Voiso looks exactly like the solution you need. Everything seems like its just there. Their sales reps are great at telling you exactly what you want to hear.

Cons:

Voiso has an overly cumbersome sales process. For people that know what they want there is no way to just sign up and start. They require you to speak to a salesperson that you are required to book the call with. The sales person is likely to have very limited product knowledge and a limited ability to move things forward. Upon completion of the sales presentation the salesperson then informs you that they will need to now propose this to the commercial team. Two, or so, days later the sales person will send you a cookie cutter proposal.

Vendor Response

Hi Sean, We're sorry to hear about your experience. Your feedback is important to us, and we're committed to resolving any issues you encountered. Please reach out to us at support@voiso.com so we can address your concerns promptly. Best, Voiso Team

Replied September 2025

Fatima S.

Verified reviewer

Information Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2025

Best click-to-call functionality

Voiso removes data silos in our travel booking process and syncs with CRMs and provides click-to-call functionality. This will make sure that agents support customers in a personalized manner, which has boosted our booking conversions by 20%. The automation also minimizes manual work to allow our team to concentrate on providing memorable travel experiences.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The seamless integrations with HubSpot and Zoho are great. Voiso integrates customer information and automates processes, which enables our travel agents to instantly access booking information. The installation was also done within less than 24 hours, which was a surprise to such a powerful platform.

Cons:

Frankly, there is nothing important to dislike. The platform is as advertised and any slight adjustments we required were promptly addressed by their support team. It has been a sailing since the first day.

Vendor Response

Hi there, thank you for sharing your experience with Voiso! It’s great to hear how quickly everything came togethe, getting a powerful platform live in under 24 hours is always a pleasant surprise, and we’re glad it helped your team hit the ground running. Seamless integrations with HubSpot and Zoho, combined with instant access to booking information, are exactly what enable agents to stay focused on the customer rather than the system. We’re especially pleased to hear that eliminating data silos and adding click-to-call functionality has led to a 20% increase in booking conversions. That kind of result shows how automation and personalization can work hand in hand, freeing your team to create memorable travel experiences instead of juggling manual tasks. Thanks again for your trust and kind words, we’re excited to continue supporting your growth and smooth sailing ahead. Warm regards, The Voiso Team

Replied December 2025

Safa I.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Reviewed September 2025

Rock-Solid VoIP Experience — 10/10 Would Recommend!

Using Voiso has been a breeze! Setup was straightforward, and day-to-day operations are hassle-free. It’s integrated smoothly with our systems, support is responsive, and overall it just feels like a platform built for real-world use without friction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is super smooth and reliable — everything just works! From call quality to integration, it's been consistently seamless. I’ve had zero issues with uptime. Their interface is also clean and intuitive, making it easy for the team to adopt without a learning curve.

Cons:

Honestly, I can’t think of anything to complain about. My experience has been 10/10 across the board.

Vendor Response

Hi there, thank you for such a fantastic review! Hearing that Voiso feels smooth, reliable, and easy to adopt really means a lot to us. From call quality and integrations to uptime and usability, it’s exactly this “everything just works” experience that we aim to deliver every day. We’re especially glad to know your team was able to get up and running quickly without a steep learning curve. Building a platform that fits naturally into real-world workflows — without friction — is something we care deeply about. Thanks again for your trust and kind words. It’s great to know Voiso is supporting your day-to-day operations so seamlessly. With appreciation, The Voiso Team

Replied December 2025

Muskan M.

Verified reviewer

Information Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Best and Optimize Auto Dialler

We needed the system with speech analytics and call tracking integration and here Voiso provides all the necessary features with reliable and affordable cost so they have fulfil our requirement with easy to use infrastructure.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best auto dialler system they have that manage our all company voice process and gives hassle free services with best customer interaction and satisfaction. They have number of features that manage our all the need and requirements and provides user friendly and easy to manage dashboard to us.

Cons:

Sometimes, we have to cross check the process, like function is working properly or not, so may be they can provide any automation software that can be monitor the flow. Otherwise all my experience is good and reliable from our end.

Vendor Response

Hi Muskan! Thanks for your very positive review! We're thrilled to hear that our AI Predictive Dialer has been very effective for you and your team. Your satisfaction is our priority, and we're committed to maintaining excellence. Looking forward to exceeding your expectations ahead! Best, Voiso Team

Replied September 2025

Aakriti G.

Verified reviewer

Design

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Review on Voiso

In conclusion they help a lot to manage all our clients calls and messages with their extreme dashboard and automate the works with their speech analytics.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The services of Voiso is stable and easy to operate all voice process features that provide complete infrastructure to manage auto dialler. Their reliability make the work more feasible without any bugs and issues.

Cons:

We need some discount and hope for 25% but their team member offer me only 20%. But the service quality is good that provides value for money services.

Vendor Response

Hello there Aakriti! Thanks for your very detailed and positive review! As we focus on reliability and customer-centricity your comment is very motivational for us. Your satisfaction is our priority, and we're committed to maintaining excellence. Best, Voiso Team

Replied September 2025

Dennis K.

Verified reviewer

Online Media

11-50 employees

Used daily for less than 12 months

Reviewed September 2025

Awesome service

Awesome and looking to improve the call connectivity. Sometime call quality is not good and it's take much time to get fixed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Panel management and reports which help us to see how the agents are performing and check the ROI. All the best

Cons:

Chat support. They never assist anything and they just provide ticket number and work as a coordinator.

Vendor Response

Hi Dennis! We are happy to hear that you are enjoying the Real-Time Dashoboards and your ROI is off charts. Your satisfaction is our priority, and we're committed to maintaining excellence, so we're sorry to hear about your customer experience. Looking forward to exceeding your expectations ahead! Best, Voiso Team

Replied September 2025

Kriti K.

Verified reviewer

Information Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Best & Affordable Services

Overall, All the experience are good and reliable, they solve the vice process concern for our company to automate our system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like their Voice Process System where they have integrated so many features like speech analytics and many more that make them more powerful and hassle free solution for us.

Cons:

No, Still, I did not get any issue yet. All the services are good and easy to implement in our system.

Vendor Response

Hi Kriti, thanks for your positive review! We're thrilled to hear that everything works smoothly for you and your team. Looking forward to exceeding your expectations ahead! Best, Voiso Team

Replied September 2025

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