FoodStorm 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

FoodStorm

4.5

(19)

Pricing

Pricing available upon request

About FoodStorm

FoodStorm is the world’s leading all-in-one catering software offering a flexible catering management solution for all caterers: grocery/prepared foods, corporate, drop-off, onsite, QSR/retail & large-scale food production across multiple sites.

FoodStorm provides catering-specific eCommerce websites to match your brand, website builder to host your online presence, order & production management, PCI compliant payment processing, CRM tools to grow your business, & rich reporting features.

Benefits of FoodStorm include:

The world's most configurable catering software, able to meet each caterer's needs, business setup and branding
Easy to use, intuitive software
Flexible enough to support both small and large caterers
15+ years of catering software research and development
Fully in-house Development and Support Team
Cloud-hosted and web-based meaning FoodStorm is available on any device (computer, tablet, smart phone), anywhere
Most trusted and secure software on the market
Catering-specific eCommerce website matching your brand; custom designs available
Website builder to host your entire online presence
Self-service portal for your customers
Automated invoic...

FoodStorm Screenshots

FoodStorm Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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FoodStorm Features

Features of FoodStorm
Accounting Integration
Alerts/Notifications
API
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contact Database
Contact Management
Contract/License Management
Cost Management
CRM
Customer Database
Customizable Branding
Customizable Reports
Data Import/Export
Delivery Tracking
Document Management
Electronic Payments
Electronic Signature
Email Marketing
Event Calendar
Event Management
For Catering Businesses
Historical Reporting
Interactive Reports
Inventory Management
Invoice Management
Kitchen/Menu Management
Loyalty Program
Mobile App
Multi-Location
Online Ordering
Order Management
Order Tracking
Payment Processing
Proposal Generation
Quotes/Estimates
Real-Time Data
Real-Time Reporting
Real-Time Updates
Recipe Management
Recurring Orders
Reminders
Reporting & Statistics
Sales Reports
Self Service Portal
Third-Party Integrations
Waitstaff Management

FoodStorm Integrations

Mailchimp

Google Maps

Instagram

Meta for Business

QuickBooks Online Advanced

Deputy

FoodStorm User Reviews

Overall Rating

4.5

Ratings Breakdown

63%

32%

Secondary Ratings

Ease of Use

4.8

Value for money

4.2

Customer support

4.8

Functionality

4.4

Kelly R.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Foodstorm enthusiast review from a very untech savvy individual

I have been a Foodstorm user for over 3 years and have seen the program evolve quite a bit in this time, I have used foodstorm for many different aspects of my role from a sales consultant quoting orders/events for clients to creating function sheets for our events and as of recent times I have also taken on the development side of the online platform which for someone who is not very tech savvy foodstorm has made this easy, I also appreciate customer support I receive in using the platform often the support I get comes without requesting it and my contact purely just seeing where they can help me.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Foodstorm is incredibly easy to use from setting up your own items to creating your own reports, It has been a very adaptable program for an adaptable business.

Cons:

Mobile phone compatibility it probably the biggest issue for us it is a little more difficult to use on a mobile from a customer perspective. I would like to also see more development in CRM capatibility.

Reasons for switching to FoodStorm

Not as user friendly, two many additional requirements.

Vendor Response

Hi Kelly & thank you very much for the thoughtful feedback. Our dynamic mix of caterers & developers sure did create some software secret sauce with FoodStorm, making a platform easy to use for all levels of tech-savviness & scalable for growing businesses, which is what our main goal for our customers is! We would love to hear more about your mobile phone compatibility comment, the issues your customers may be experiencing & any ideas you have on how we could best expand our CRM features to fit caterers' needs. Please email support@foodstorm.com :)

Replied January 2021

Russell M.

Verified reviewer

Supermarkets

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed September 2020

Best decision I ever made

I've been able to cut down my programming and updating time by 90%. It has allowed me to focus on sales and growth and not be bogged down with mundane programming. The experience has been better then staying in a 5 star hotel. The team at Food Storm knew what the industry needed and it has delivered it!!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The website layout is fantastic. Since moving from my other catering software my online sales have doubled. The ease in adding items. The customization of reports by the support team has been amazing. The ability to manage 8 locations from one place. The real time updates, it used to take me hours to change prices and update menus, not anymore, changes are live and updated as quick as you can refresh your browser. It has made my life incredibly easier. My team transition to this platform seamlessly and absolutely loves this program. Auto surveys sent out the following day allow me to address unhappy customers right awy

Cons:

That I waited 4 years to long to purchase it

Reasons for choosing FoodStorm

They were the only company that could handle the size of my company and do what I needed the programm to do

Reasons for switching to FoodStorm

As a company with 8 locations and 10+ on the way I realized we needed to find a platform that could handle multiple locations as a single entity. I spent way to many hours programming and update 8 locations menu and the thought of having to do it for 20 locations was scary. This program allows that and more. The customer support has been incredible since day the first demo!

Vendor Response

Hi Russell, wowie! If a software company could blush, we'd be doing it right now! We at FoodStorm are so happy to hear all the ways you & your team have benefited from our catering- & business-minded software design, process automation obsession & ease of use! How fantastic :) Please contact your dedicated support team if you need anything at all.

Replied January 2021

Sam H.

Verified reviewer

Hospitality

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Massive fall from grace....best avoided

Such a massive fall from grace and disappointment from a company which used to be so so good and is now so so poor.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

oodStorm WAS an amazing piece of software with customer centric approach. They were genuinely game changers in their day. Sadly. since the takeover by Instacart and the exit of the founders and original team, the company has gone to pot. Support is non-existent and the site is no longer PCI compliant, despite their claims to the contrary, so is completely useless now. Sadly their support and management teams refuse to engage at any level with customers and they have gone from a customer centric approach to a complete disregard and for their customers. Best avoided at all costs.

Cons:

Non-existent customer service and account management and no longer PCI compliant so take credit card payments on their system at your own risk!

Reasons for choosing FoodStorm

At the time, the product and service was market leading. Sadly, that is no longer the case.

Caitlin C.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2019

FoodStorm Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

FoodStorm is easy to use and very functional. The customer support has been second to none and we love the customisation options to ensure we can easily get the information our team needs. Entering menu items and packs is very simple as well.

Cons:

Some of the reporting isn't as user customisable as other programs we have used but FoodStorm do offer custom reports for a fee which has been great.

Reasons for switching to FoodStorm

More features available and easier integration with online ordering and shopping cart.

Vendor Response

Hi Caitlin, Thank you for your review! We pride ourselves on ensuring you have a dedicated support team here at FoodStorm with your success in mind. Our developer brains would love to hear what specific user customisable reports you are looking for, so we can help deliver even better functionality for you. Please feel free to email support@foodstorm.com :)

Replied January 2021

Marcel L.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Solid Software for Caterers

FoodStorm has been an important part of our operational processes since implementation, bringing efficiencies and good reporting abilities. Customer service and the core features of the platform are excellent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer service. The Foodstorm development team is happy to adjust or create new features to solve our problems as we grow. The core FoodStorm system is excellent and has been built on a thorough understanding of caterers' needs. The platform is fast, easy to use and reliable. New features are added regularly as the FoodStorm team consistently works on developing their platform.

Cons:

Locked into using the FoodStorm e-commerce portal. At a time when e-commerce and customer digital experience is increasingly our focus, not being able to choose form the best e-com platforms available is a disadvantage and may end up being a deal breaker for us long term. Prices for modules are expensive. Ability to export to our accounting software costs several times more than the accounting software itself. E-commerce module costs more than other, more feature rich alternatives.

Vendor Response

Hello Marcel & thank you for your comment. We are absolute Customer Service fanatics & love to hear our Support & Development Teams have stepped up to meet your unique needs as you grow. We take pride in helping caterers expand their business, so we love hearing success stories like yours. We listened to your feedback on our e-commerce portal & are currently in the beginning stages of rolling out our latest e-commerce design & functionalities, developed specifically to compete performance-wise & aesthetically with other leading e-commerce providers. Please contact our Support Team at support@foodstorm.com if you'd like to discuss these new options & features :)

Replied January 2021

Kate S.

Verified reviewer

Food Production

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Foodstorm - Calming the storm

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration of shopping cart direct to website. Integration with existing business was simple. Love the reporting aspects and teh ability to custom any and numnerous reports.

Cons:

For someone who is not suavy in technology, the sheer depth of what is available sometime is overwhemling. Not that this realistically is a negative as the support is there to guide users like ourselves through this.

Reasons for choosing FoodStorm

Customer service and support

Vendor Response

Hi Kate & thank you for taking the time to write a review. Our developer brainiacs will be so delighted to know their hard work on integration features, reporting capabilities & seamless inclusion in your website has made your business more successful! We appreciate the feedback on the complexity of some features. We would love to hear what specific features you needed the most education on & how you think we could improve our training. Please email your thoughts to: support@foodstorm.com

Replied January 2021

Phillip P.

Used daily for more than 2 years

Review source

Reviewed June 2017

Based in Melbourne, I have been using this program from very early on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration with online ordering, back of house production reports and being able to split complex orders into specific kitchen departments and being able to allocate specific production times, this functionality enables black truffle catering in Melbourne, Australia to be able to manage the logistics in delivering more than 60 jobs, that includes hot deliveries, at the clients requested time.

Cons:

There are a few small changes that I would make. But overall foodstorm is a very powerful tool, I think that recomedations I have made should have been implemented, rather than wait for other users to request the same or similar tweek, I'm sure once others we're notified of the changes they would have been very grateful

Vendor Response

Hi Phillip & thank you very much for your review. We love to hear from tried & true customers such as yourself on how we've grown as a software over the years, still delivering a fantastic service to you. We appreciate your note on our agility to make updates based on customer feedback, as that information is truly the bread&butter of how we can deliver such an amazing software. If you have any feedback in the future in specific features, please do not hesitate to email support@foodstorm.com :)

Replied January 2021

Nicole F.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

What did we do before FoodStorm?

Overall, we love the program and the team are so helpful. We've never looked back!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it has a lot of functionality that we require & it is fairly intuitive to use. It makes managing our catering operations a breeze, compared to the old manual system we used to use. I particularly like how easy the shopping cart is to update & that changes are instantaneous.

Cons:

The reports can be a little confusing. Working out which one is right for our purposes is tricky sometimes, but the customer support team are great at helping when we need them.

Vendor Response

Hello Nicole & thank you for your feedback. Our Support Team & Developers will be delighted to hear how efficient & easy our software & help has made your business processes, as ultimately we want to see all of our customers succeed :) If you are still in need of reporting assistance & customisation, please do not hesitate to contact support@foodstorm.com.

Replied January 2021

Josef M.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

FoodStorm | Black Star Pastry

Great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Foodstorm has a lot of variable assets that suit our business in many ways, including a great click through guest experience and kitchen management for requisitions and online customer orders.

Cons:

Getting to understand the systems and ability takes time, although it is very complex in providing recipes and costing structures, if you take the time to understand it, it can be beneficial, it takes time however.

Vendor Response

Hello from FoodStorm! Thank you Black Star Pantry for your review. We aim to make both user experiences, yours & your customers', easy, intuitive & powerful. We appreciate the feedback on the complexity of some features & the time it may take to familiarize yourself with them. We would love to hear what specific features you needed the most education on & how you think we could improve our training. Please email your thoughts to: support@foodstorm.com

Replied January 2021

Andrew P.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2020

Foodstorm Feedback

Great! I do not know where we would be without Foodstorm. Its a fantastic piece of software that has allowed our company to grow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team at Foodstorm are always so helpful, very fast turn around. Always open to suggestions for improvement of the platform/software.

Cons:

Would like a bit more flexibility with the way the shopping cart is presented online, would be great to have a basic feature with the back end to upload new banner images etc.

Vendor Response

Hi Andrew & thank you for your very kind words! Customer Service is a cornerstone of our business & our Support Team is the foundation! Delighted to hear our software & team are helping you grow & operate your business how you want. We listened to your feedback on our online shopping carts/e-commerce platform & are currently in the stage of rolling out our latest design & functionalities, developed specifically to allow for better back-end usage & aesthetic presentation to your end customers. Please contact our Support Team at support@foodstorm.com if you'd like to discuss these new options & features :)

Replied January 2021

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