Carecenta 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Carecenta

4.5

(64)

Pricing

Starting at $99.00 per month

About Carecenta

Carecenta offers a wide range of advanced features to enhance the management software experience for various healthcare agencies, including skilled and non-skilled or private duty home care agencies, home infusion, and nursing agencies. Here's an overview of the notable functionalities provided by Carecenta:

Electronic Visit Verification (EVV): Carecenta supports electronic attendance verification through GPS or a multilingual telephony system. This feature enables caregivers or employees to easily clock in and clock out using their mobile devices or a telephony system, ensuring accurate tracking of work hours.

State Aggregators: Carecenta seamlessly integrates with all State aggregators in the United States and regulatory bodies worldwide, ensuring smooth data exchange and compliance.

Automated Processing of Attendance and Invoicing: Carecenta automates the processing of attendance through electronic timesheets, streamlining administrative tasks. It also includes electronic billing capabilities, simplifying the invoicing process.

Billing: Carecenta supports billing for various insurance providers, including managed long-term care (MLTC) and Medicaid. The software offers electr...

Carecenta Screenshots

Carecenta Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Startup

$0.00

Plan includes:

$0 Setup Fee
1 User Included
Billing
Electronic Visit Verification (EVV)
Employees
Payroll
Personal Account Executive
Scheduling
Support
Training & Live Support

Professional

$99.00

flat rate, per month

Plan includes:

5 Users Included
$799 Setup Fee
Billing
Electronic Billing
Electronic Visit Verification (EVV)
Employees
Payroll
Personal Account Executive
Scheduling
Support

Enterprise

Pricing available upon request

Plan includes:

Billing
Electronic Billing
Electronic Visit Verification (EVV)
Employees
Multiple Locations
Payroll
Personal Account Executive
Scheduling
Setup Fee Depends on Configuration
Support

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Carecenta Features

Popular features found in Long Term Care
Billing & Invoicing
For Home Care Providers
For Long Term Care
MDS Review
Patient Records Management
Scheduling
More features of Carecenta
Access Controls/Permissions
Activity Dashboard
Activity Planning
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Appointment Management
Assessment Management
Attendance Tracking
Automated Scheduling
Calendar Management
Care Plan Management
Charting
Claims Management
Class Scheduling
Client Management
Client Portal
Clinical Care
Clock In/Out
CNA Tracking
Communication Management
Communications Management
Compliance Management
Contact Database
Customer Accounts
Customizable Forms
Customizable Reports
Daily Reports
Data Security
Document Management
Electronic Signature
Employee Management
Employee Portal
EMR/EHR
Enrollments/Onboarding
Forms Management
For Nursing Homes
Geriatric Care
GPS
HIPAA Compliant
Home Health Care Management
Incident Management
Insurance Management
Invoice Management
Meal/Nutrition Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Location
Nursing Forms Tracking
Parent Portal
Payment Processing
Payroll Management
Point of Care System
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Records Management
Rehabilitation Management
Reimbursement Management
Reminders
Reporting & Statistics
Role-Based Permissions
Self Service Portal
Staff Scheduling
Task Management
Task Scheduling
Third-Party Integrations
Time Tracking by Client
Transaction Management
User Management
Visit Verification
Wait List Management
Workflow Management

Carecenta Integrations

HHAeXchange

Tellus

Viventium Software

CareAcademy

Paychex Flex

Paylocity

See all 12 integrations

Carecenta User Reviews

Overall Rating

4.5

Ratings Breakdown

73%

14%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.4

Functionality

4.5

Doug K.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Reviewed March 2024

The Best Health Care Management Software

A few years ago, Carecenta was still new for NOVA. There were a lot of features that needed to be implemented and improved upon. Carecenta has worked closely with me to ensure that we can succeed in adhering to the State's policy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User-friendly interface which can be accessed anywhere online without needing to install any software. This allows the users of Carecenta to access their work from anywhere using any devices that allow internet connection. Marketing managers and visiting nurses can go out and get all the work done with just their smartphones.

Cons:

Pricey? But no! With all the notable features and the return value from the investment is quite significant.

Reasons for choosing Carecenta

I'm a returning customer. I had a good previous experience.

Sonya L.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Reviewed June 2025

Exceptional Service and Support

We’ve had an outstanding experience with Carecenta from day one. Their customer service team goes above and beyond—always courteous, responsive, and incredibly knowledgeable. Whether we had a technical question, needed help navigating the platform, or required urgent assistance, they handled everything promptly and with genuine care. What truly sets Carecenta apart is their commitment to client success. They don’t just resolve issues—they proactively look for ways to improve our workflow, save time, and ensure compliance. The onboarding and training process was smooth and tailored to our team’s needs, and follow-up support has been consistently top-notch. It’s rare to find a software partner that combines great technology with truly personal service. We’re grateful for their dedication and would highly recommend Carecenta to any agency looking for a dependable and client-focused solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My Account Rep, [sensitive content hidden], was patient and very helpful with bringing me up to speed. Every interaction I have had with customer support has been great!

Cons:

I think my computer skills was a con for me but we overcame that. The ease of use and my account reps ability to walk me thru everything was priceless!

Reasons for choosing Carecenta

Representatives were very knowledgeable and transparent. _Product has all the bells but without the complicated setup. For me as a start up, offers everything to make my life hassle free.

henry p.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Reviewed July 2024

EVV issues

schedule calendar and P schedule module is perfect. Otherwise, EVV and duplicated authorization issues always confuse us.

Ratings Breakdown

Ease of use

Functionality

Pros:

The quick response to the current issues.

Cons:

EVV issues. Overtime above 2hrs not show up in the schedule. +0.25~1.75hrs shows well.

Vendor Response

This is not an EVV issues. It is Carecenta feature by design: Late EVV sign-ins via GPS or Telephony calls are an exception that is brought to your staff attention by highlighting the visit box in orange. Office staff would need to process the exceptions. Carecenta won't be validating such item automatically. We hope this helps

Replied July 2024

Cytonia W.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Reviewed April 2025

Great Choice

They are great, if you need questions answered, there is always someone there to help, I also like how quick efficient they are.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and understand, and it is also very affordable for new businesses. Very user friendly.

Cons:

I have not had any issues with carecenta, I have been very pleased with the software it is exactly what my organization needs

Reasons for choosing Carecenta

The overall cost of the software and its ease of use.

Reasons for switching to Carecenta

cost of the software and complexity of use

Brian A.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Reviewed February 2025

Great Value! A must have

My experience with Carcenta has been great. Excellent value!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Carcenta handles so many aspects of my business, I do not know what we would do without it!

Cons:

I would have like to have a way to configure intake forms and have it port directly into account, but this is not a big deal

Reasons for choosing Carecenta

Carecenta was much more affordable, and had a much simpler user experience

Irene E.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Reviewed May 2025

Awesome with some kinks

I am quite happy with you guys. .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is an amazing upgrade to what our company used to use. .

Cons:

I would give it 5 stars if we didn't have to constantly do manual changes like unclicking the DO NOT PAY box for administrative employees. We change it and it doesn't stick.

Reasons for switching to Carecenta

It was a necessary adjustment for the company.

Nakeisha T.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 6 months

Reviewed January 2025

Experience

I am enjoying learning and navigating the system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How I can navigate the dashboard and the detailed information about clients and employees.

Cons:

This is my first time using the software.

Reasons for choosing Carecenta

The integration and easily navigation system.

Reasons for switching to Carecenta

The system was running slow, not capturing signatures of clients and employees.

Geriold M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Reviewed December 2024

Administrator

The company does an excellent job over the phone explaining everything to us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The program is easy to use and the employees explain everything great.

Cons:

How to get the Clearing house to register the evv.

Reasons for choosing Carecenta

We choose the system because it was easy to use.

Jessica A.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Reviewed December 2024

Love Carecenta

Great! Since starting its been a smooth transition.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy it is to navigate and search clients.

Cons:

Sometimes when looking up clients last names their profile doesn't pop up and you have to type in their ID number.

Reasons for switching to Carecenta

Due to company Transition and Carecenta was going to be more user friendly.

Verified

Reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Reviewed August 2025

Superior platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Carecenta is a very resource platform to use. They are like a one stop shop, features are easy to use and very affordable especially for starting new business. It appears to be easy to use no matter that age group for the customer. I am really glad I found them.

Cons:

Presentation was pretty quick but she did leave plenty time for questions. I wish the first onboarding would have had more information

Showing 1 - 10 of 64 Reviews

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