--- title: "BuildOps Software Reviews, Demo & Pricing - 2026" description: "Review of BuildOps Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/cmms/buildops-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [HVAC Software](https://www.softwareadvice.com/field-service/hvac-comparison/) / BuildOps Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cmms/buildops-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cmms/buildops-profile/alternatives/) # BuildOps Review Custom quote 1 plan Wondering if BuildOps is right for your organization? Our HVAC Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview BuildOps 4.4 [(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/) FrontRunner 2026 Pricing Pricing available upon request ### About BuildOps BuildOps for commercial HVAC, plumbing and electrical service businesses is a cloud-based field service management platform. BuildOps mobile and web-based applications streamline communication between office staff and field technicians, improving both operations and customer experience. The BuildOps platform enables office staff to schedule jobs, projects and recurring services without leaving the dispatch board. Owners and managers are provided with automated real-time reporting to identify trends, monitor technician success and make better business decisions. With BuildOps mobile app, technicians use their phone or tablet to attach notes, audio, photos, videos and PDFs directly to work orders. Work orders with attachments and summary of work performed can be emailed directly to customers, increasing turnaround time for approval of work and payment. BuildOps offers service on a monthly subscription-based pricing plan that includes support via phone, chat, and email. Wondering if BuildOps is right for your organization? Our HVAC Software selection experts can help you in 15 minutes or less. ## BuildOps User Interface ## Popular BuildOps Alternatives Main Product BuildOps 4.4 [(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.25Value for money - 4.53Customer support - 4.24Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1487)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(506)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.45Value for money - 4.66Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2749)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) 4.3 [(342)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/) Ratings Breakdown - 4.11Ease of use - 3.81Value for money - 4.00Customer support - 4.17Functionality Pricing Available upon request Get Price Alternative Product [Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/) 4.3 [(308)](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.25Value for money - 4.27Customer support - 4.05Functionality Pricing Starting at $259.00 per month Get Price ## BuildOps Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version BuildOps Contact us for a custom quote. No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BuildOps Features - Popular features found in HVAC Billing & Invoicing Calendar Management Customer Database Electronic Payments Inventory Management Location Tracking Maintenance Scheduling Mobile Access Service History Technician Management - More features of BuildOps Accounting Accounting Integration Alerts/Notifications API Asset Tracking Automated Scheduling Availability Management Client Tracking Contact Database Contact Management Cost Database CRM Customer History Customer Management Customizable Forms Customizable Reports Dispatch Management Drag & Drop Electrical Estimating Electronic Signature Equipment Maintenance Equipment Tracking File Storage For AEC Industry For Commercial and/or Industrial Electrical Contractors For HVAC Companies For Plumbing Industry GPS Inventory Control Invoice Management Job Costing Job Management Job Scheduling Job Tracking Lead Management Mobile App Mobile Signature Capture Online Time Clock Preventive Maintenance Projections Project Planning Project Scheduling Quotes/Estimates Real-Time Data Real-Time Updates Recurring Appointments Reporting & Statistics Rescheduling Routing Scheduling Task Scheduling Third-Party Integrations Time Tracking Work Order Creation Work Order Management ## BuildOps Integrations QuickBooks Online Integration rated 4.5 from 25 reviews Sage Intacct Integration rated 4.3 from 14 reviews QuickBooks Online Advanced Integration rated undefined from -1 review Viewpoint Spectrum Integration rated undefined from -1 review NetSuite Integration rated undefined from -1 review Viewpoint Vista Integration rated undefined from -1 review ## BuildOps User Reviews ## BuildOps customer ratings - Overall rating: 4.4/5 - Total reviews: 177 ### Rating distribution - 5 stars: 102 reviews (58%) - 4 stars: 60 reviews (34%) - 3 stars: 8 reviews (5%) - 2 stars: 3 reviews (2%) - 1 star: 4 reviews (2%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.3/5 - Customer support: 4.5/5 - Functionality: 4.2/5 --- ### Great Choice for our Business - Overall rating: 4/5 - Reviewer: Samantha J. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience has been positive. There are certainly things we learned along the way that we wish we did differently during implementation but overall we are happy with our purchase and feel we made the right decision for our business moving forward. The customer support team is incredible and very responsive when we have issues or questions. They are constantly making updates and improvements to their product based on the requests of their users which is what you want to see in a software that is the heart of your business. We see BuildOps as a partnership and are excited for our future with them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We liked that BuildOps still has a week view on their dispatch board, not just a daily view. This is helpful when projecting out work and building a tech's schedule. The technician's mobile app clearly had a lot of time and research put into it and it shows...it is intuitive to use and clean. The one-click invoicing has been an incredible time saver for the billing team and was an immediate improvement we saw. Overall, we also were drawn to BuildOps' customer focused model and the attitudes of their team members. Every member of the BuildOps team was knowledgable about their product and ready and willing to answer any questions and take as many meetings as needed to make sure we were making the right decision and throughout the implementation process. The built in quoting module has made getting quotes out to customers and tracking outstanding quotes so much simpler. #### Cons The dispatch board while good still has a bit to go to be great, if you choose to release calls individually there is only one way to do that when there are so many other actions that we are given 2-3 ways to accomplish them. We also wish we could arrange the names on the dispatch board ourselves instead of being locked into alphabetically. Editing an already active service agreement is also kinda clunky and requires some repetitive data entry and could be improved. #### Reasons for choosing BuildOps BuildOps was the only product to offer a week-view of the dispatch board and felt like the best fit for our company. Their corporate values closely align with our own and you could tell how much they focus on product support and development. We also chose BuildOps because they prioritize their updates based on user feedback. #### Reasons for switching to BuildOps We switched from ESC by FieldEdge. ESC is an on-prem software and we were looking to make the switch to something cloud-based. ESC was also no longer receiving any feature enhancements - only bug fixes and security updates. --- ### Strong Operational Tool That Streamlines Invoicing and Job Management - Overall rating: 5/5 - Reviewer: Ashley B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, BuildOps has been a valuable tool for our business, significantly improving our day-to-day operations—especially in invoicing, payment processing, and job tracking. While there are areas for improvement, particularly with reporting and collections functionality, the platform has helped us become more efficient, organized, and customer-focused. With continued enhancements, it has the potential to be an even more powerful all-in-one solution. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We’ve had a very positive experience using BuildOps for our operations. One of the biggest improvements we’ve seen is in our invoicing efficiency. The platform has streamlined our workflow, reduced delays, and helped ensure invoices are completed and sent out much faster and more accurately. The addition of Payments+ has also been a great benefit. It provides a fast, customer-friendly way to process payments, which has improved our overall customer experience and helped us get paid more quickly. Another major advantage is how easy it is to track quotes and work orders. Having everything in one place gives our team better visibility, improves communication between office and field staff, and helps us stay organized from start to finish on every job. Overall, BuildOps has been a valuable tool in improving efficiency, organization, and customer satisfaction across our business. #### Cons While BuildOps has been beneficial in many areas, there are a few challenges we’ve encountered. Reporting can be difficult to create and customize. It often takes extra time to build reports that provide the specific data we need, and the process isn’t as intuitive as it could be. This can make it harder to quickly pull insights or track performance without additional effort. Another limitation is the lack of a default customer statement feature for collections. Having automated statements available to send to customers would greatly improve efficiency in managing past-due accounts and streamline our collections process. #### Reasons for switching to BuildOps Needed an updated System to improve efficiency --- ### STAY AWAY...at least until you see significant reviews showing improvement in CX and urgency - Overall rating: 2/5 - Reviewer: Scott H. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Negative. I would not recommend it to anyone at this time. Until they get their customer experience significantly improved, especially around migration and general support. Currently, they are very impersonal and have no sense of urgency and extremely poor communication when a problem arises. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The potential of the product. On the face of it, it looks like it could add value and we have been generally happy with the dispatching...the rest is meh #### Cons The lack of support once we went live from the beginning until this current day. They state they have known issues, often with certain platforms, but there is no urgency to resolve it. You have to follow up multiple times to get a response and there is no understanding of urgency or customer experience, especially from the technical team. They seem like all they care about is closing a ticket, even if the closing is this is a known issue and we are looking into it. #### Reasons for choosing BuildOps price and perceived ability to satisfy are needs just as well. Also, considered customization, which is not as robust as indicated during the sales process. #### Reasons for switching to BuildOps Our product was actually AppWright but not listed in the drop down. More features, functionality and manual processes, or so we thought --- ### With some work, you will see the benefits on the other side of implementation - Overall rating: 4/5 - Reviewer: Pam M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Implementation is long and hard but once you move through it, you will start to see the benefits. BuildOps is continually improving and does listen to customers in planning for improvements. The software has allowed us to move to a paperless system as well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how streamlined it is, how easy it is to see job costs and ease of invoicing. It has cut down on our time to invoice greatly. We have also increased our quoted repairs as the quote to job feature is seamless. #### Cons I think the PR area is weaker and I wish the Purchasing module allowed you to pick the payment date or offered better terms. #### Reasons for choosing BuildOps Better working flow between modules than sage. #### Reasons for switching to BuildOps They were sunsetting CRE. We decided to move to a system that is more integrated and streamlined. --- ### My first few months with BuildOps - Overall rating: 4/5 - Reviewer: Genevieve D. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love BuildOps, his Dashboard, the notes that you can leave on everything, the project dashboard, almost everything!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The dashboard are easily customizable! Once it is setup you don't have to spend hours searching for some information. Also, [sensitive content hidden] is so helpfull! for small question he always have the right answer so we don't need to bother support only for small information! Support is quick to reply (sometimes less than 10 minutes and I've been answered! ) The payments section is clear and easily useable by seeing all invoices for one customer and to keep track of the payment if a payment agreement is done with a customer. When we sent Live with BuildOps, it took me only a week to learn how to use it! #### Cons Some things should be easily customizable but arent, like the Pay Application. And the fact that once something is exported to our accounting system, can't be exported again if some modification were done. #### Reasons for switching to BuildOps Maestro was no longer what we needed for the volume of operation that keeps growing --- ### BuildOps veteran - Overall rating: 5/5 - Reviewer: Michael N. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good. Progressive company always improving the product for contractors. Customer service is very responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, flexibility with different scopes of work service vs construction. AI functions are helpful when shortening workflows. #### Cons Project functions need a bit more development. They can be clunky and not in line with how quoting is performed in the platform. #### Reasons for choosing BuildOps Construction and service operations were handled under the same platform. #### Reasons for switching to BuildOps Looking for a more progressive, user friendly platform --- ### Thoughts since I have had Buildops - Overall rating: 4/5 - Reviewer: Dani D. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I do like buildops - not sure what happened but the phone support has been horrible. Seems like the people on the line don't know the product and have to call back constantly. It wasn't like that when we first started #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I liked the simplicity of it. It didn't seem so complicated and I liked that. When you are on call you need it to create and move things along quickly. #### Cons I think some things should " auto fill" to avoid so many steps in making a service ticket. I also think it's lacking like a reminder pop up or like quick reference for customers #### Reasons for switching to BuildOps no I didn't I was just affected by it - since i am the dispatcher --- ### BuildOps Success - Overall rating: 4/5 - Reviewer: Holly E. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far it has been amazing. As we continue to grow our company we are looking for ways to improve on the office and field side. We are currently looking at developing Coast through BuildOps as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The accessibility it is from both desktop and mobile side. It allows me to dispatch and assign calls from anywhere, which as a dispatcher is amazing. #### Cons A major downfall we are running into is how our accounting software integrates with BuildOps. We have been live for about a year and we are still struggling with making it more efficient on the accounting side of our business. #### Reasons for switching to BuildOps Easier field use, more information, quicker turnaround from the field to the office. --- ### AP Automation needed - Overall rating: 4/5 - Reviewer: Lenny D. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Dispatch Search features for job, project, PO, etc. Time tracking Ability to quote jobs within BuildOps Job cost reports #### Cons Lack of AP Automation. Most of the large third party AP automation providers integrate with Sage Intacct but none integrates with BuildOps. AP Automation would be an excellent addition to Buildops. Also, it would be helpful if BuildOps calculated the open $ amounts on PO's. Currently, we have to manually subtract the receipts from the PO amount. #### Reasons for switching to BuildOps Ventus was a sub par ERP. BuildOps check a lot of the boxes we were looking for in terms of technology and contractor software. --- ### Executive Assistant - Overall rating: 5/5 - Reviewer: Whitney P. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Smooth transition to it, with a lot of tools in the system that helps us with our everyday jobs. They also are constantly updating their software and process to allow changes that are needed from feedback! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It has been a way easier system than our previous CRM. Learning to use it was a quicker adjustment than expected and the esthetics of BuildOps is pleasing. #### Cons There has been a few bugs with it for my techs and we have to clear cache way more often than I would expect to get things to work better again. #### Reasons for choosing BuildOps We enjoyed the team at BuildOps as well as the product and abilities it gave us. #### Reasons for switching to BuildOps Needed something that worked better and faster for us. --- Showing 1 - 10 of 177 Reviews [See All Reviews](https://www.softwareadvice.com/cmms/buildops-profile/reviews/) ## BuildOps Popular Comparisons [Jobber vs BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/vs/jobber/)[FieldPulse vs BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/vs/fieldpulse/)[Housecall Pro vs BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/vs/housecall/)[ServiceTitan vs BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/vs/servicetitan/)[Service Fusion vs BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/vs/service-fusion/)[XOi vs BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/vs/d/)[Salesforce Service Cloud vs BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/vs/service-cloud/)[ServiceBox vs BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/vs/servicebox/)[PEAK vs BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/vs/peak/)[Zuper vs BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/vs/zuper/)[FieldEdge vs BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/vs/fieldedge/)[ServiceTrade vs BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/vs/servicetrade/)[P3 HVAC Software vs BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/vs/picture-perfect-pricing/)[BlueFolder vs BuildOps](https://www.softwareadvice.com/cmms/bluefolder-cmms-profile/vs/buildops/) [Compare All Alternatives](https://www.softwareadvice.com/cmms/buildops-profile/alternatives/) ## Other Top Recommended HVAC Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2749) Recently recommended **499** times [Dataforma](https://www.softwareadvice.com/field-service/dataforma-profile/) **4.3** (105) Recently recommended **254** times [IFS Field Service Management](https://www.softwareadvice.com/product/178924-IFS/) **4.5** (23) Recently recommended **208** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (832) Recently recommended **131** times Stuck Between Options? 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