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BuildOps vs Smart Service

Updated January 15, 2026

BuildOps vs Smart Service: Which is best for you?

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Starting Price

Pricing available upon request

$1.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Job Management
4.86
Work Order Creation
4.80
Dispatch Management
4.64
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Service History
4.83
Billing & Invoicing
4.83
Scheduling
4.40
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Integrations
Sage Intacct
Sage Intacct
QuickBooks Online Advanced
QuickBooks Online Advanced
Viewpoint Spectrum
Viewpoint Spectrum
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Google Calendar
Google Calendar
Dropbox Business
Dropbox Business
QuickBooks Online
QuickBooks Online
See All
Pros / Cons
  • From enhancing efficiency and optimizing resource allocation to fostering communication and delivering exceptional service, Build Ops has exceeded our expectations on every front. As we continue to leverage this powerful tool, we are confident that it will remain instrumental in driving our company's growth and success in the dynamic construction landscape.
  • Also, the checklist don't show up in alphabetical/ numerical order in the drop down section on Service Agreements.
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  • At first it was tough to get our techs to use this digital software over the old log books and notes being entered to system by the boss, but within a week the techs were realizing the increase in productivity and by the end of the quarter saw the payout in commissions.
  • Expensive, they changed the contract on us after paying 5K+ for mobile user accounts wit the promise not to pay monthly, they decided to start charging monthly fee
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Ease-of-Use
Highest performing feature
in the comparison
4.5/ 5
4.2/ 5
Value for Money
Highest performing feature
in the comparison
4.4/ 5
4.2/ 5
Customer Support
Highest performing feature
in the comparison
4.7/ 5
4.5/ 5
Functionality
Highest performing feature
in the comparison
4.3/ 5
4.1/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad