iMaint EAM 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

iMaint EAM

4.4

(18)

Pricing

Starting at $60.00 per month

About iMaint EAM

iMaint CMMS/EAM centralizes data and automates maintenance management tasks to help companies resolve critical maintenance challenges and maximize ROI. It boasts a simple and easy-to-use interface, and is highly customizable. Suitable for organizations of all sizes, iMaint can easily be expanded to multiple sites and includes free updates. Options include on-premise or cloud-hosted solutions, condition monitoring and GPS tracking capabilities, mobile access, maintenance dashboard and more.

iMaint EAM Screenshots

iMaint EAM Pricing and Plans

Starting price: $60.00 per month

Free Trial

Free Version

Basic

$60.00

per user, per month

No plan information available

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iMaint EAM Features

Popular features found in Maintenance Management
Billing & Invoicing
Calendar Management
Document Management
Inspection Management
Inventory Management
Scheduling
Service History
Technician Management
Third-Party Integrations
Vendor Management
More features of iMaint EAM
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Lifecycle Management
Asset Tracking
Automated Scheduling
Barcode/Ticket Scanning
Calibration Management
Cost Tracking
Customizable Fields
Customizable Forms
Data Import/Export
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Management
Fixed Asset Management
Historical Reporting
Inventory Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Monitoring
Multi-Location
Parts Management
Preventive Maintenance
Purchase Order Management
Real-Time Data
Reporting & Statistics
Warranty Tracking
Workflow Management
Work Order Management

iMaint EAM User Reviews

Overall Rating

4.4

Ratings Breakdown

61%

22%

17%

Secondary Ratings

Ease of Use

3.9

Value for money

4.4

Customer support

4.9

Functionality

4.3

James M.

Verified reviewer

Consumer Goods

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed January 2019

New User Review ( Royal Canin )

Very Professional and Helpful Staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Setup and Usability of the Software, along with the ease of doing Work Requests VIA the Internet.

Cons:

Can't say I don't like anything about it so far.

Vendor Response

Thanks for the kind review, James!

Replied January 2019

STEVE M.

Food & Beverages

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

iMaint Version 4.2

The iMaint software is great but the customer support from DPSI is the best in the business. Every question I have had about this software over the last few years has been answered timely, explained thoroughly by a "real person" who understands the product and isn't just reading from a script. Everyone from DPSI has been a pleasure to work with!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iMaint Version 4.2 is so much easier to use than previous versions and has great new features! The "Touch View" is very intuitive and operates in familiar screen tiles, much like a cell phone or tablet. The attachments feature allows PDF's, TIF and JPG files to be printed on work orders or used as a thumbnail "link to external resource". Now you can have detailed work instructions printed along with the work orders for PMs automatically through the scheduling. The Thumbnails to external resources create hyperlinks for files that can contain even more detailed information such as repair videos, manuals and other files that would be too large to store within the program. The new features in 4.2 make this software the best CMMS I have used to date.

Cons:

No real complaints about the software but the user manuals could be more visual and for new users an explanation of the theory behind "relational database management " and the importance of entering the correct type of data with consistent naming protocol because this affects the reporting features and the ability to gain insight into the some of the budgeting and staffing decisions a company could benefit from using the software. iMaint is more than just a program for generating work orders and doing inventory it is an effective management tool if fully utilized.

Vendor Response

Thanks for the review, Steve!

Replied January 2019

Brian H.

Verified reviewer

Paper & Forest Products

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed March 2020

iMaint EAM review

it has been ok. some good and bad depending on the situations but i will say [SENSITIVE CONTENT HIDDEN] has been Excellent on working with me on understanding the program and getting it working better for us. She is very good!! [SENSITIVE CONTENT HIDDEN] is very responsive to any questions I have and concerns no matter the time of day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have to look at many area because I use many sections. Lets start with inventory, letting up quick parts is very easy. doing the upload isn't from a spread sheet. Purchasing has some parts are good so far but working doesn't really fit correctly. I would suggest getting with buys on correct terms. receiving is very easy as i just started that section.

Cons:

The planning side of it isn't real easy for putting items in a "que" to plan and schedule when you have multi lines. I think alot of work needs to be done with the reports. many of your reports do not fit industrial applications so we have to modify them which at that point we loose support.

Vendor Response

Brian, thanks for your review! iMaint has many modules to accommodate the maintenance management process as a whole. Some you may use, others you may not. User profiles, as well as most screens, can be configured to display only what's relevant for additional ease of use. We also understand our 200+ report templates may not always provide what you need. But, we did embed a report editor/builder into iMaint so that users can create additional report templates. Our purchasing module is not as robust as an ERP system. It was designed to give users a method for maintenance purchases in the event a customer did not use a separate purchasing system. Additionally, we do integrate with ERP systems. Please know we are working on ways to improve the maintenance planning and scheduling processes, as well as our software in general. Feedback such as yours is taken into consideration as we develop new releases. Please reach out to your Customer Account Manager to discuss in more detail!

Replied March 2020

David M.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

5 star support

[SENSITIVE CONTENT HIDDEN] was absolutely fantastic. Didn't have to look much up because she knew everything :) Very personable, funny and was a joy to work with. She's what you would hope to have in customer service. Keep doing what you're doing!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how my coworkers who use the software like it. I'm writing the review for Customer Support

Cons:

Not much to not like. Being in IT I know I don't have to dedicate hardly any time to the program because it just works

Vendor Response

Thanks for the review, David. We're so glad to hear your experience with Customer Support went well!

Replied March 2020

Leonard T.

Verified reviewer

Utilities

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Using Imaint for Fleet

Overall Imaint is a very good tool. Requests to Work Orders, tracking parts, labor hours, downtime makes management job easier when time to replace equipment or vehicles.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Imaint makes record keeping of equipment from Birth to death easier, such as entering the assest, tracking parts, scheduling maintenance.

Cons:

The input order of creating a work order. Seems like the information on the unit procedure page should on the first input page.

Vendor Response

Thanks for the feedback, Leonard!

Replied March 2019

Chris F.

Verified reviewer

Food & Beverages

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed September 2019

Lots of features, lots of work :(

Frustrating... a little... Took too much time to set up things for PM's and the reporting was never the way I needed it. Maintenance Calendar was non existent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iMaint has lots of options and features. Too many sometimes. The customer support is good, but it seemed I needed it more often than I should.

Cons:

There are too many steps to setting up simple repeatiing PM's.. It's just more complicated than it needs to be.

Reasons for choosing iMaint EAM

The same parent company owns iMaint as PMC.. Made the transition easier

Reasons for switching to iMaint EAM

I switched from PMC for the web based features of iMaint. Should have stayed with PMC.

Vendor Response

Chris, we are sorry you had issues using iMaint and appreciate your feedback. Although it is feature-rich, you can also customize the navigation tree and utilize form designer to simplify views for a basic user. There are 200+ report/graph templates that can be altered by the user, and you can create new reports as well. Our resource allocation module gives a calendar view of upcoming work and available resources. Additionally, we do offer numerous video tutorials and webinar opportunities where our users can gain more knowledge.

Replied October 2019

David K.

Verified reviewer

Food Production

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Novel thoughts

I have not used other CMMS systems in my Industry experience, previously used Service Industry software. With that said I find it to be effective for what I need it to do. You have way more capability than I know what to do with.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like the filter search options, I use these often. I like the ability to switch views, I mostly go between Datasheet and Tab. For the most part, figuring out how to use it is intuitive.

Cons:

I do find it quirky to use but...I am mostly self taught and suspect the quirks are related to how we have set up and use the various modules at the Administrative level.

Vendor Response

Thanks for the review, David!

Replied May 2020

Joe W.

Verified reviewer

Automotive

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

9 Year User

As a fleet maintenance operation, we don't need a lot of the options that iMaint offers, but it works well for us. I have been a user for 9 years, first as a mechanic, and now as a supervisor.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ability to skip fields I don't need on a given work order. It makes things go faster

Cons:

I believe that some of the fields could use better definitions, perhaps utilizing an icon so users can click to get more information

Vendor Response

Thanks for the review, Joe!

Replied April 2019

CARLO O.

Pharmaceuticals

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

MINOR HICCUPS WHEN INTEGRATED INTO OUR COMPANY, OVERALL A GREAT PLATFORM FOR A CMMS

ABILITY TO IMPROVE OUR MAINTENANCE STANDARDS, BY CAPTURING KPI's ESSENTIAL TO MEETING ACTION ITEMS, AND REDUCING UNPLANNED DOWNTIMES

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

THE FEATURES: REPORTING CAPTURES KPI's THAT WE NEED TO KEEP OUR TEAMS INFORMED. RESOURCE ALLOCATION, UNPLANNED DOWNTIMES, LABOR DISTRIBUTION ARE JUST THE FEW FEATURES THAT I LIKE ABOUT iMAINT

Cons:

SEVERAL TIMES A MONTH, I RECEIVE ERRORS WHEN GENERATING REPORTS. ONCE IN A BLUE MOON, WHEN CAPTURING DATA, THE DATE RANGE IS NOT ACCURATE AND I START FROM THE BEGINNING AND THIS OFTENTIMES MITIGATES THE ISSUE

Fred H.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

iMaint 4.1