FacilityONE 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if FacilityONE is right for your organization?

Our Maintenance Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

FacilityONE

4.8

(26)

Pricing

Starting at $75.00 per month

About FacilityONE

FacilityONE’s UNITY Solutions Suite is an all-in-one facility management platform designed to simplify operations and maximize efficiency. The core solutions—F1 MAPS, F1 WORKS, and F1 INSIGHTS—help teams manage work orders, preventive maintenance, and asset tracking while leveraging interactive digital mapping and advanced analytics.

Complementary components, including F1 PARTS and F1 CONNECTS, enhance operational capabilities with real-time notifications, mobile access, and seamless system integration through our open API.

Ideal for industries such as healthcare, education, and arts & sciences, the UNITY Solutions Suite provides turn-key implementation, live training, and unmatched 24/7 client support through F1 SUCCESS. Whether it’s responding to emergencies, optimizing resource allocation, or improving decision-making, FacilityONE equips your team with the tools to meet today’s challenges while preparing for tomorrow.

FacilityONE Screenshots

FacilityONE Pricing and Plans

Starting price: $75.00 per month

Free Trial

Free Version

Basic

$75.00

per user, per month

Plan includes:

Interactive Visual Mapping
Work Order Management
Preventive Maintenance Scheduling
Real-Time Alerts
Mobile Access
Unlimited Users
Unlimited Work Orders
Unlimited PM/PE Functionality
Quick Request Page
Mobile Capabilities

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

FacilityONE Features

Popular features found in Maintenance Management
Billing & Invoicing
Calendar Management
Document Management
Inspection Management
Inventory Management
Scheduling
Service History
Technician Management
Third-Party Integrations
Vendor Management
More features of FacilityONE
Activity Dashboard
Alerts/Notifications
API
Asset Lifecycle Management
Asset Tracking
Automated Scheduling
Barcoding/RFID
Checklists
Commercial Properties
Communication Management
Contract/License Management
Corrective and Preventive Actions (CAPA)
Cost Tracking
Customer Database
Customizable Forms
Customizable Reports
Data Import/Export
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Asset Management
Facility Management
Facility Scheduling
Fixed Asset Management
For Schools
Historical Reporting
Incident Management
Inventory Control
Inventory Tracking
IoT Device Management
Job Management
Maintenance Management
Maintenance Scheduling
Materials Management
Mobile Access
Monitoring
Multi-Location
Parts Management
Predictive Maintenance
Preventive Maintenance
Purchase Order Management
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Residential Properties
Resource Allocation
Status Tracking
Task Management
Task Scheduling
Workflow Management
Work Order Creation
Work Order Management

FacilityONE Integrations

CMMS

FacilityONE User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

15%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.9

Functionality

4.4

Andrew B.

Verified reviewer

Hospital & Health Care

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed December 2018

Real user review - AJB

Very good, we have a good partnership and make improvements to our use through training and updates to the system,

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use and I like how smart print functions, there is a lot of opportunity created with that feature.

Cons:

The only complaint I have is not having a way to scan barcode for assets for materials, is there a way to put that in place, maybe there is and I just do not know.

Vendor Response

Andrew, Thanks so much for taking the time to post your review. We are thrilled that you have had such a positive experience with our software. SMARTPRINT Technology has proven to be a very useful solution for many of our users. Based on comments and feedback, we are actively working on a total solution for asset barcoding. We rely on the feedback of our customers to drive innovation and we very much appreciate yours! Thanks again Andrew.

Replied December 2018

Heather G.

Banking

201-500 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Intuitive Interface and Awesome Customer Service!

Our favorite part of the FacilityONE program is being able to see so much information on the go. We can be anywhere with a mobile device and have the ability to look up plans, or find a finish spec or talk through a work order with a team member. With this tool we are just so much more efficient and our jobs are that much easier to execute, it makes us one very happy team! We also can't say enough good things about the FacilityONE team. They are always extremely responsive to our questions, technical needs and provide their support in an incredibly gracious manner. Working with our FacilityONE account management team has felt like working with longtime friends or good family. They are kind, attentive and thoughtful outside of our direct needs with the program, you can expect a greeting card on Thanksgiving, Christmas, etc.!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our team loves that we can see the location of any work order or asset directly on the plan. This visual goes such a long way in our ability to assess an issue or topic quickly and get to work. We don't have to go through the painstaking process of walking a coworker through the process of exactly where in the building we are referencing, it is right there in a drawing that we can all see. This saves so much time!

Cons:

Our only wish would be to have the capability to upload and manage the CAD background files on our own instead of having the (awesome) FacilityOne team do it every time we tweak a drawing. It would just add that much more flexibility to the program that is already so amazingly flexible!

Tracy H.

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Legacy or Unity?

Customer service has always been exceptional. Almost every request I've ever had has been handled in the same day.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Once I learned how to function in Legacy, it's been hard to re-learn the updated version of Unity. Yes, there have been learning opportunities but there is such a significant change in format, I've not spent the time re-learning what feels like an altogether different system.

Cons:

Editing PM work orders has been a challenge. Eliminating duplicates and changing the standard assigned employee should be easier, I would think.

Karthikeyan S.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed December 2018

Game Changer for Small to Medium Size Companies

Ease of document control on top of all PM work being performed on time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This application helped in keeping our sanity while managing our facility which has 14 separate buildings on a 32 acre in a campus type setup. Each building has multiple machines which needed different spares, process and procedures to keep the company performing without any glitches. Specifically, this FacilityOne software helped us to sail smooth during regular ISO and OSHA audits.

Cons:

Took a week to train our maintainence techs but Sales and Support team from FacilityOne was there with us in the whole process.

Bryan B.

Verified reviewer

Restaurants

Used daily for less than 2 years

Review source

Reviewed April 2018

A great way to help us keep track of problem areas and keeping outstanding work orders organized.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Daily front end ease of use and functionality. Employees not in my department find it easy to use as well and have not been resistant to using. PM scheduler is a great tool that keeps PM's from getting missed.

Cons:

There is a learning curve on the back end setting up PM's and some other tasks but once you have it down it's not that bad.

Verified

Reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed April 2018

It seems to work great for our Facility, Support has been great

We have maintenance staff using it daily and customers putting in work orders daily. It is user friendly to all that us it. It is great to have follow-up to customers on work order process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have our blue print on the software and it is a really neat feature to be able to access prints and turn on an off layers. Work orders and PM's are also good. If we need help changing or modifying PM's support has been great.

Cons:

I am not a super user of the system but I can see more than I really use. If I do need help on getting additional reports and I can't figure it out I will send support an email and then we can work on it together on a goto meeting.

Jewel N.

Verified reviewer

Banking

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

Unity is a complete system that covers all your corrective and preventative maintenance issues.

The benefit we gained from this software is having everything organized and nothing that can be forgotten or missed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Unity is easy to use and maneuver through, you can quickly enter workers, assign work orders and complete work orders and loving the easy new way to get to our smartprints!

Cons:

Have not yet experienced anything I don't like about FacilityOne software. They are always improving and quick to respond with your input as well.

Matt B.

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Facility One

Facility One is a great database for our maintenance program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a very good system to use for maintenance tracking and employee hour tracking. Easy to create new PM's for equipment and track old information as well. Best system we have used.

Cons:

Not able to make name or task changes to existing PM's. If we have a more than one piece of equipment on the PM we cannot make a change to one of them without effecting the others. Also we don't like that the system logs you out after a certain amount of time. I have had log me out after on being in the program for 15 minutes.

Jana G.

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2017

Organized and simplified facility management in one place which greatly improves our efficiency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Two of our favorite features of the program are the SmartPrint interactive floor plans and the work order management system. Both are invaluable tools to our operations. Facilty One provides great customer support including initial training and set-up, ongoing education and support, and customer care. Their product is robust and functional for day to day operations and I think you would be very pleased with their services.

Cons:

Updates are always being made for navigational improvements but can sometimes create user frustration.

stephen d.

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

facilities supervisor

great business relationship

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

charts are great, the format is set up good.

Cons:

unity is a little more time consuming than the old legacy

Vendor Response

Hello Stephen. Thank you for taking the time to provide feedback on our software. We are thrilled that you're having a positive experience with the Unity¿ platform and charting capabilities. With the robust capability of Unity, it can take a little time to get used too but should be a more effective use of your time overall. Should you ever need anything or have specific questions, please don't hesitate to reach out to your dedicated Account Manager. We're here to help! Take care and Happy Holidays. ~FacilityONE

Replied December 2018

Showing 1 - 10 of 26 Reviews

See All Reviews