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livepro vs Paperpile

Updated January 6, 2026

livepro vs Paperpile: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$2.99

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Knowledge Base Management
4.86
Content Library
4.83
Content Management
4.82
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Content Management
4.65
Text Editing
4.23
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Integrations
CXone Mpower
CXone Mpower
Slack
Slack
Genesys Cloud CX
Genesys Cloud CX
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Google Docs
Google Docs
Google Drive
Google Drive
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Pros / Cons
  • livepro's searchability is the most significant piece of positive feedback we've received to date - the fact that agents can quickly search and find the answers and have confidence in the information allows them to feel and sound more self-assured, decreases our organizational risk through accurate information sharing, and reduces average handle time by not having to put customers on hold.
  • In the past, tracking when pages were last reviewed meant manually visiting each one, and managing page history was also challenging.
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  • Excellent user experience and customer support!
  • At most, it would be that every now and then the ciation is imported incorrectly, but given the multitude of formats that papers come in these days I find that a forgivable fault.
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Ease-of-Use
4.7/ 5
4.7/ 5
Value for Money
Highest performing feature
in the comparison
4.8/ 5
4.7/ 5
Customer Support
Highest performing feature
in the comparison
4.9/ 5
4.7/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2022
FrontRunners 2023
Advisor
  Recommendations
4 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad