Zimbra Collaboration Suite 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Zimbra Collaboration Suite

4.4

(92)

Pricing

Pricing available upon request

About Zimbra Collaboration Suite

Zimbra is the trusted email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage. Built on an open source core, it features a modern interface, pre-integrations with popular third-party apps like Zoom, Slack and Dropbox, and can be deployed in the cloud or in on-prem and hybrid environments.

Zimbra Collaboration Suite Screenshots

Zimbra Collaboration Suite Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Professional Edition

Pricing available upon request

Plan includes:

Advanced Search
Attachment Search
Briefcase
Conversation Views
Global Address Lists (GAL)
Litigation Hold
MS Exchange Interoperability
Offline Web Client (Chrome & Firefox)
Outlook for Windows (MAPI)
Personal Distribution Lists

Standard Edition

Pricing available upon request

Plan includes:

Advanced Search
Attachment Search
Briefcase
Conversation Views
Global Address Lists (GAL)
MS Exchange Interoperability
Offline Web Client (Chrome & Firefox)
Personal Distribution Lists
Sharing & Delegation
Zimbra Docs

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Zimbra Collaboration Suite Features

Popular features found in Email Management
Alerts/Notifications
Archiving & Retention
Autoresponders
Canned Responses
Contact Management
Data Recovery
Email Marketing
Email Monitoring
Search/Filter
Shared Inboxes
Signature Management
Spam Blocker
More features of Zimbra Collaboration Suite
Access Controls/Permissions
Activity/News Feed
Blogs
Calendar Management
Collaboration Tools
Communication Management
Conferencing
Content Management
Email Management
File Sharing
Group Management
Inbox Management
Live Chat
@mentions
Mobile Access
Multiple User Accounts
Real-Time Chat
Real Time Editing
Reporting/Analytics
Response Management
Screen Sharing
Task Management
User Profiles
Video Conferencing

Zimbra Collaboration Suite User Reviews

Overall Rating

4.4

Ratings Breakdown

50%

39%

10%

Secondary Ratings

Ease of Use

4.2

Value for money

4.4

Customer support

4.0

Functionality

4.2

Cynthia R.

Verified reviewer

Information Services

10000+ employees

Used daily for less than 2 years

Review source

Reviewed February 2019

Zimbra Transition

Zimbra was chosen as a preferred suite for our company because it allows for a simple client that every member of our workforce could use without feeling overwhelmed with Outlook or Office 365. With Zimbra it has been easier to encourage collaboration with different teams and team members. More experienced team members who need or desire the muscles of Outlook and easily set Zimbra in Outlook.

Ratings Breakdown

Ease of use

Functionality

Pros:

Ok lets begin with the good. Zimbra is a suite that comes with the basic calendar, contact list and the ability to create tasks. It allows you to set reminders, tasks and appointments and share them with coworkers quickly. This is perhaps the best features of this software. It is a relatively simple program without all the bells and whistles of the beast known as Outlook. It is the simplicity of this software and security that makes it ideal for our company. We have just migrated to Zimbra and the roll out for the most part was successful. One thing I absolutely love about Zimbra is the ability to set it up in Outlook. This gives me the collaboration within my team using Zimbra and the features I've come to love in Outlook.

Cons:

If you are use to the larger and more powerful collaboration suite known as Office 365, you'll be a bit disappointed with Zimbra. Zimbra is not going to search for you, talk for you or keep your emails forever. What you'll find is a simple program that allows you to collaborate with your coworkers and management without the bells and whistles. It can be a disappointment if you're use to a larger suite. Communication is limited to just responding to an email, and emails are set to a 30 day retention limit. You can use a "Zimlet" to capture and save emails however. As stated above being able to incorporate Zimbra into Outlook is a way to overcome some of the limitations of Zimbra.

Verified

Reviewer

Aviation & Aerospace

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2020

Great solution for Linux based on-prem or cloud email collaboration suite

The deployment was easy, I was able to easily connect the server to our LDAP server and import all of our users. The migration of content was a bit more difficult due to the nature of our old system, practically nothing supports GroupWise, so we had to migrate one account at a time via IMAP from the old server to the new server.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is based on Linux, it can do SSO sign-on with Active Directory, as well as most LDAP based authentication directory services. The web mail is full featured, not a light client. They provide both ActiveSync and CalDAV/CardDAV access, which is important for us as a design company using mostly Mac computers.

Cons:

The software itself is great. My only issue was for the few times I needed to reach out to Zimbra/Synacor's support, the response time was a bit slow (1-2 days). I assume if this had been an outage and had called in rather than only email my request, I would've received a faster response.

Reasons for choosing Zimbra Collaboration Suite

It is the product that integrated the best with macOS's native mail and calendar client. It is also based on open source technology (i.e., only the web front-end is proprietary, but all the engines/services powering it are open source software (Postfix, Amavis, SpamAssassin, etc).

Reasons for switching to Zimbra Collaboration Suite

Novell was bought by another company and the quality of the product and support has gone down drastically in my opinion. We've had a number of acknowledged defects that have been open for over 18 months with no fixes, in some cases completely breaking the calendar functionality, which is a critical component for business operations.

Nawal N.

Verified reviewer

Education Management

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Zimbra pros and cons

Ratings Breakdown

Ease of use

Functionality

Pros:

We used Zimbra in our institution for a few years as a secure main site for emails and virtual meetings. What I like the most about it is that it is comprehensive and offers calendars, contacts, tasks and tools for collaboration.

Cons:

As we used Zimbra in a school environment it did not feel very user friendly and was a little difficult to operate. Administratively, it was more expensive than other available suites for schools.

Giridhar S.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Best Email Client Software

Zimbra, an instant mail setup client which is the best for the corporate sector as we can easily deliver messages and receive the same which works in real time. I have been using Zimbra mail server from the past 2 years and it works remain excellent till time as I don't even have any late deliverability nor any delayed task on it. The features were actually well built for an employee who used to use this on a daily basis and can interact with their colleagues/staff members/clients easily and on time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most I like in Zimbra is: 1. Faster Deliverability of Emails in real time 2. Can add Email Signature to all our emails 3. Can send Events/Meetings Invites 4. User Responsive in design and lite speed software 5. Can use Out of Office option if you're in leave and send automatic responsive email to them 6. Can Import/Backup all emails/contacts with a single click 7. Can search through all our emails by using search options 8. There is an inbuilt Calendar for our quick meetings lookup in it

Cons:

Hmm.. At Present, there's no cons or least liked about this software as I have been using it from past 2 years and going with the same speed till now :)

Estefanie Arlet M.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed May 2018

Zimbra Collaboration Suite is a very useful communication tool that groups several functions.

Simply Zimbra Collaboration Suite is the best way to stay connected in the institution where I work. The planning of activities as well as the contact information of the different employees is centralized through this program. It is easier to communicate with the Zimbra Collaboration Suite.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The biggest advantage offered by Zimbra Collaboration Suite is the ability to communicate with other users by integrating various tools such as email, contact book, task planning and calendar in a single software and with a very simple interface.

Cons:

Although Zimbra Collaboration Suite is a great software, sometimes it presents operating problems that are resolved by closing and opening the browser from where you work. Another aspect to improve is the design of the interface from the aesthetic point of view. It's simple but unattractive to look at.

Tim k.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

A communication platform that worked when options were limited

I must stay, long before the current top 3 collaboration providers were reachable to most enterprises, zimbra was the best option and worked acceptably, but for the price now it is simply outdated. Though for companies looking for unattached and independent email and collaboration, it is the best option. All the other providers tie you into their ecosystems and bundle features that you might simply never use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For an admin, it really gives much fine grained controls in configuration and setup and before cloud emails were affordable, it was unbeatable in its offerrings of collaboration features. Its contact management is also great.

Cons:

The interface is unfriendly, to setup and manage is also quite a task and support is not all that. The features are also quite outdated.

Reasons for switching to Zimbra Collaboration Suite

Cpanel email or webmail as its better known is too unrealible in guaranteeing deliverability of emails.

Deepak M.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Light weight, Cost-effective & User-Friendly Web-Email Collaboration product

While working in previous organization, came across this web based product, specially due to its open source nature, and easier to learn. It helped a great deal in being up-to-date by tracking official mails.It has all the features that an basic web email client needs to have. Specially during the times we were connected to VPN, it used to easily work even in low or restricted network connectivity.It had easier and user-friendly User Interface, including refresh button, to force reload emails as per convenience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Specially the optimized nature of it to work on limited or lower network connectivity like VPN, 2. Cost effective and Opensource nature.

Cons:

User Interface was laggy sometimes. It has sort of older look and feel compared to other open source email collaboration products. Sometimes it was not able to filter junk mails effectively compared microsoft exchange service.

Elizabeth Del Valle G.

Verified reviewer

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Zimbra Collaboration Suite is a great software that allows us to be communicated effectively.

Zimbra Collaboration Suite has brought me many benefits professionally speaking. Having this software has been a very pleasant experience since we migrated from another mail service to Zimbra. With this things seem simpler. Its interface helps a lot so that any user finds it easy to handle it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about the Zimbra Collaboration Suite is that it groups several services in a single package. To have a list of contacts, a tool to plan activities, a calendar and most importantly: email service, covers all my needs at a professional level. It has been the best investment that has been made in the institution where I have been working for several years.

Cons:

I really do not find major flaws in this software. For a low price I think it covers very well the needs that can be presented to us in an office to keep communications.

Michelangelo C.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2022

Email management from the next level

Excellent solution. I come from Plesk's mailbox management and the difference is really abysmal .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A really fluid, convenient, fast and efficient management of email accounts. They have a plan for small businesses, the kickstart, which is perfect for those who have few boxes under management. The assistance is kind, punctual and courteous and their salesmen are very good.

Cons:

Often the software from some problem, does not recognize the installed license and may have unwelcome starting settings.

Tanmay K.

Verified reviewer

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Simplistic, Cost Efficient approach towards Email communication

- Functionality of sending and receiving mails - Appointments in Calendar - helped me in developing my basing understanding of mail clients - helped me in performing my daily work as our business runs through Zimbra

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Open Source - Easy to Configure, Less capital needed, less memory Consuming and Secure 2. simplicity - the user interface is very friendly no need to introduce people on how to use it. 3. Functionality - availability of important basic functions like Calendar, Document Storage and mail backup is already there and is very easy to use . 4. ease - can be configured according to business requirements and use 5. Stability

Cons:

1. Can Include many functionalities and add ons. 2. Hard to configure shared mailboxes and DL's 3. Cannot handle huge data and less storage space 4. GUI can be much improved

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