Dynamics 365 vs BNTouch Mortgage CRM: Which is best for you?

D365 with SAP CRM is a great tool as a sales platform to improve sales performance productivity with increased efficiency using copilot

Customization options are limited compared to competitors and it takes extra steps to view and analyze data, which can be frustrating for users who need to make quick, data-driven decisions.

The comprehensive suite of tools, from lead distribution to team collaboration and reporting, makes it an all-in-one solution that significantly boosts efficiency and productivity.

Lack of customization: While BNTouch offers some customization, I feel it's too rigid and lacks the flexibility to tailor the look and feel or workflows to my exact business needs, especially compared to more customizable platforms like Salesforce.