Dynamics 365 vs Epicor Prophet 21: Which is best for you?

D365 with SAP CRM is a great tool as a sales platform to improve sales performance productivity with increased efficiency using copilot

Customization options are limited compared to competitors and it takes extra steps to view and analyze data, which can be frustrating for users who need to make quick, data-driven decisions.

Base functionality can be adapted to most businesses- and Epicor does offer third party add on’s to fill in gaps of functionality, or adding advanced features to streamline businesses.

It is way too much money for what you get and pushing people to the cloud where they have to spend tens of thousands more dollars, but get "free stuff" like wireless warehouse that we will not use is very frustrating.