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LiveAgent vs Demandforce: Which is best for you?
per month
Pricing available upon request
and Demo
Features
- Live agent is a great platform for our company since we sale products on e-commerce platform and promote our websites at various social media platforms what live agent does is to make our communication easy with our customers.
- It is a bit hard to edit a table because there is no option to delete rows or columns.
- The Sales team and the setup team were pretty good and supportive, but in hindsight, they likely overpromised on their terms. While discussing terms for our business to join them, we received promises about the evaluation period we would be given to make sure the software met our needs, we received promises that phone hardware would be provided to us and the ownership of such would be ours, and most of all, we received promises that the software would work with our existing EHR and internet network.
- I wasn’t even able to get into my account using that password several weeks later which exposed my data to a security leak.
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Recommendations
