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LiveAgent vs Sobot

Updated February 9, 2026

LiveAgent vs Sobot: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$15.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Real-Time Monitoring
5.0
Routing
5.0
Single Sign On
4.86
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Chatbot
5.0
Workforce Management
5.0
Call Recording
5.0
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Integrations
Shift4Shop
Shift4Shop
BigCommerce
BigCommerce
ProjectManager
ProjectManager
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See All
Pros / Cons
  • Live agent is a great platform for our company since we sale products on e-commerce platform and promote our websites at various social media platforms what live agent does is to make our communication easy with our customers.
  • It is a bit hard to edit a table because there is no option to delete rows or columns.
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  • It instantly answers questions with square footage, schools, and open houses, and its ability to qualify leads by asking for budget and timeline before scheduling a call with an agent is priceless.
  • If I had to point out one thing, it would be that the mobile interface for agents isn’t as smooth as the desktop version. While it works, there’s occasional lag when handling multiple chats on the go.
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Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
5/ 5
Value for Money
4.6/ 5
Highest performing feature
in the comparison
4.9/ 5
Customer Support
4.7/ 5
Highest performing feature
in the comparison
4.9/ 5
Functionality
4.6/ 5
Highest performing feature
in the comparison
4.9/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad