Restrict Content Pro vs Resawod: Which is best for you?

I use the Unlimited license because I have many projects of this type and RCP speeds up my workflow a lot.

Over time, since switching hands to iThemes (now SolidWP), the support level has noticably decreased, and now we've got a current serious issue that hasn't been resolved for months. While we understand that resolving technical issues can sometimes be a complex process, the lack of communication on their part is becoming really concerning.