Pendo vs Candu: Which is best for you?

It gives us data insights for all of our users, so that we can make sure that our customers are actually using our products and having a good experience while doing so.

Lack of "actual" dates/times in reporting and real-time action of guide completion.

He also mentions on the video that he made money and got free testers to help identify and iron out the bugs, which helps him improve the product plus by making updates paid, he also gets the same users to pay for upgrades.

The software is shoddy, and this is not coming from a place of deceit, try it out, sign up for the free version, it does nothing that you cannot do with a wordpress designer, and well they say you dont need to touch the website, but expect you to embed scripts, like thats a simple thing to do for a non technical guy.