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Josh P.
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LEAP vs ServeManager: Which is best for you?
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Features
- It’s a great product that makes day‑to‑day work much easier, and it effectively supports both private and legal aid matters, which is essential for managing our current caseload and billing.
- Every other case management system that I'm aware of has what I'd call a "matter balance report" this report lets you see everything that you need to know in one place and in my view is absolutely essential for the smooth running of a law firm. Whilst we've been offered a report via Power BI, this is extremely complicated to use, doesn't reflect true office figures and is just not good enough.
- As a newly implemented ticket management system, ServeManager is an excellent software choice.
- Also, the layout of service attempt information (once you click on the attempt) has made it impossible to copy and paste the information and place in an email in a neat arrangement.
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