Shepherd vs RxWorks: Which is best for you?

It also integrates SMS texting and allows the comm's to be easily inserted into the patient file.

Occasional issues with speed/performance, the continuous updates create integration issues for us.

The program integrates well with most other programs we use such as TYRO and IDEXX.

There is a lot of double handling that I feel could be automated; whether that's the edition we have still been using, I'm not sure. But I find that RxWorks has so much room for human error, as creating follow ups such as scheduling sympathy cards and chasing laboratory tests etc all have to be manually input. Whilst results aren't integrated easily either.