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ServiceNow vs Oracle B2C Service: Which is best for you?
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Pricing available upon request
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Features
- The ability to automate workflows, track incidents, and manage changes in a structured and auditable way really improves operational efficiency.
- One annoying bug--or feature, not sure--is that as soon as you click the publish or update button on an article, it will redirect you away from the article page do you'll have to go search for it again--very annoying.
- The training documents are accessible so any new client can become accustomed to it by utilizing the product for at some point.
- Sometimes is difficult when you try to update a tool, because takes long time doing that, is not in general but yes through certain features
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Recommendations
