DaySmart Vet vs Rapport: Which is best for you?

DaySmart Vet provides all of the critical features that veterinary software needs to make day to day appointments run smoothly, for a fraction of the cost of other programs.

We've also run into a few minor customization issues, such as trouble sending text reminders for surgery appointments since the appointment time is required in the message, or the appointment configuration not letting us change the default to exclude the invoice document.

I like that Rapport interfaces directly with Impromed so my CSR's do not have to perform extra functions trying to maintain separate systems.

We have liked the reminder calls and emails for scheduled appointments but inadequate customer service and lack of full functionality for a product we pay full price for is frustrating. As we use multiple covetrus products, we have seen a negative shift over the last several years.