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Josh P.
Advisor, 7 years
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Updated December 20, 2025
eTollFree vs Calabrio ONE: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$99.00
per month
$295.00
one time
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
See All
Performance Management
4.95
Skills Tracking
4.90
Variable Workforce
4.88
See All
Integrations
See All
See All
Pros / Cons
- The 99c pricing for a toll free number was enticing.
- It allows us to create custom dashboards, reports, and visualizations to help our teams better understand their performance and data.
- Calabrio does not do that so I have to set an alarm on my phone and when it goes off it interrupts my calls because I'm not going to change the volume from my morning alarms.
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Ease-of-Use
4.2/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Value for Money
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.4/ 5
Customer Support
4.1/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Functionality
4.3/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
