CRM Analytics vs MATLAB: Which is best for you?

We are using Salesforce CRM analytics for our merchants to easily track their requests, complaints and services related issues, easily to access there previous records through his case id, easy to use after integration with our knowledge base

CRM Analytics is expensive for small and medium enterprises.

Users enjoy MATLAB's robust data analysis and easy dashboard customization, making it simple to follow local market trends and compare investment results easily.

MATLAB requires high computational resources for running because of which it becomes slow sometimes.