iTRUST vs Jane: Which is best for you?

The platform felt secure and dependable, with clear communication and strong support throughout. While there were some minor usability challenges, the system effectively delivered on its core promise of managing sensitive healthcare information, giving me confidence in its ability to protect patient data and streamline medical trust management.

It was expensive, and the pricing was unclear at first.

Consistently incredible customer service. When I have a question about how to do something such as set-up an employees commission rate or process a refund, their email replies are thorough and even included embedded videos to help me see exactly what to do.

We have had some problems with the virtual appointment features within the app, often finding that we are missing sound or video on one end or the other.