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Josh P.
Advisor, 7 years

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Updated December 14, 2025
Birdeye vs JustReview: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
€9.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Support Ticket Management
5.0
Feedback Management
5.0
Chatbot
4.89
See All
Review Notification
4.71
Negative Feedback Management
4.71
Review Monitoring
4.67
See All
Integrations
See All
See All
Pros / Cons
- Comprehensive tool to manage publicly available reviews, evaluations, display and findability of brand and business / stores / locations; nicely combines analytics with capabilities to manage and respond to create a positive public image.
- It sometimes logs me off mid-conversation causing the message to delete and us having to restart the message.
Read more
- The review limit on the free plan, however, the pricing on JustReview is very good, so I could easily upgrade if I had to.
- Their integration with Shopify was perfect for me
Read more
Ease-of-Use
4.7/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Value for Money
4.5/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Customer Support
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Functionality
4.6/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2024
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad