Account Ability 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Account Ability

4.9

(219)

Pricing

Starting at $499.95 one time

About Account Ability

Account Ability is a compliance management software designed to help small to midsize businesses maintain SSA, IRS and State copies which can be printed or e-filed on IRS approved forms. Key features include audit management, compliance tracking, workflow automation, file storage and forms creation.

Teams using Account Ability can access laser and continuous tax forms, Labor Law posters, envelopes, and income tax presentation supplies from the built-in Forms Division module. The Manifest Management and Testing dialog allows organizations to manage clients' 1094/1095 submissions from a single platform. The integrated browser stores information related to Password, User ID, TCC, EIN and PIN required by SSA Business Services Online (SSA BSO) and IRS FIRE.

Account Ability helps users generate electronic wage reports compliant with SSA EFW2 (formerly MMREF-1) specifications that are accepted by most American states. The free PDF WRITER (IDMSPDF) enables institutions to write recipient returns on distinct PDF files.

Account Ability Screenshots

Account Ability Pricing and Plans

Starting price: $499.95 one time

Free Trial

Free Version

Network Ready Server License (AA2021)

$499.95

per user, one time

Plan includes:

1099
3921
3922
5498
Bulk TIN Matching
Electronic Filing and Free Technical Support for the Entire Family of Information Returns (1098
Includes 500 Users
W2c)
W2g) and Annual Wage Reports (W2

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Account Ability Features

Popular features found in Compliance
Access Controls/Permissions
Archiving & Retention
Audit Trail
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Monitoring
Regulatory Reporting
Risk Management
Training Management
Version Control
More features of Account Ability
Activity Tracking
Audit Management
Compliance Tracking
Third-Party Integrations

Account Ability User Reviews

Overall Rating

4.9

Ratings Breakdown

87%

12%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.9

Functionality

4.8

Lisa H.

Verified reviewer

Accounting

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed June 2022

Peachin Group

Ratings Breakdown

Ease of use

Previously 3

Value for money

Previously 4

Customer support

Previously 3

Functionality

Previously 4

Pros:

The support if I have any questions is amazing and always helpful in getting my questions answered/problems solved.

Cons:

There is nothing that I don't like but if I had to pick one area to be upgraded it would be the process of the rollover for clients with corrected returns.

Mary K.

Verified reviewer

Accounting

Self-Employed

Used daily for more than 2 years

Reviewed February 2025

Account Ability Software

I have been using for many years and will continue to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use with great database setup and lookup

Cons:

No customer worksheets available for printout and mailing

Vendor Response

Thank you for your 5 star review, Mary.

Replied February 2025

Katie M.

Verified reviewer

Financial Services

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed August 2019

Awesome and Affordable

We do thousands of 1098s and 1095s returns each year. Account Ability has made this process less painful (quicker and more efficient). I love the import mapping and outsourcing services. We have used this software for over 10 years and love it! Thank you Account Ability!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and customer service. They go up and beyond to help.

Cons:

I wish the new releases would come out earlier.

Alison M.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Reviewed February 2025

Top Notch Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Account Ability makes preparing 1099s so easy. The phone support is top-notch and they have always solved any problem I encountered, even if it was not software related, but with the system as a whole. Kudos!

Cons:

Correction clients are tricky, but phone support has always been able to help

Vendor Response

Thank you for your wonderful review.

Replied February 2025

Kathy E.

Verified reviewer

Fund-Raising

2-10 employees

Used monthly for more than 2 years

Reviewed February 2025

Highest Recommendation!

Whenever I have had a question, they are there to walk me through the answer. We have done screen sharing in some cases, which has been very helpful. I only use this once a year to transmit. They are happy to give me a refresher if I need it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is great. The customer services is excellent! We have used their software for over 15 years. Highly recommend!

Cons:

I have had no negative experiences with Account Ability.

Vendor Response

Thank you for your wonderful review.

Replied March 2025

Edward K.

Verified reviewer

Financial Services

2-10 employees

Used daily for more than 2 years

Reviewed February 2025

Excellent AccountAbility

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy interface and import mapping. For our needs, it lacks nothing.

Cons:

It's a much larger program than we need, but that's a "Pro" for everyone else!

Vendor Response

Thank you for your wonderful review.

Replied February 2025

Kevin H.

Verified reviewer

Market Research

51-200 employees

Used monthly for more than 2 years

Reviewed February 2025

Best Experience at Account Ability

The experience was the greatest experience. Even when I call for technical support, the response was immediate. The men were thorough, educational, and patient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have never had a company with such knowledge and technical support team so thoughtful. Even in the busiest time of the year, the young men gave me all the time I needed to assist me and never got off of the phone until I was satisfied

Cons:

There was nothing that I didn't like about Account Ability

Vendor Response

Thank you for your wonderful review.

Replied February 2025

Penny E.

Verified reviewer

Accounting

2-10 employees

Used monthly for more than 2 years

Reviewed February 2025

My Favorite Tax Software!

My overall experience with Account Ability is very positive. It's professional, accurate, and flawlessly rolls forward each year.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of downloading and the security of the authentication process.

Cons:

What I like least is the wait time between receiving the temporary password and downloading information by email and then having to wait for the permanent password to arrive by snail mail.

Vendor Response

Thank you for your wonderful review, Penny.

Replied February 2025

Reachell C.

Verified reviewer

Real Estate

2-10 employees

Used monthly for more than 2 years

Reviewed February 2025

Tech Support is awesome and reliable

I like the fact that I can tell Account Ability what I need done and they automatically know what needs to be done within an hour or less. If you screwed up, they might tell you, you didn't and help you understand what needs to be done next. They walk through the process and yes, it is complicated, but I know I can depend on Accountability for their support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that you can email tech support through the software and immediately within a day, I receive call back right away.

Cons:

I think the only con is waiting for a call back and making sure you have the correct contact phone number. Other than that, you can depend on a return call because their support is efficient.

Vendor Response

Thank you for your wonderful review, Reachell.

Replied February 2025

Michelle P.

Verified reviewer

Automotive

51-200 employees

Used monthly for more than 2 years

Reviewed February 2025

This Program is a godsend!

From the ordering to the customer service they have always gone above and beyond. I know I can always call and ask for help and someone is there to walk me through what is needed. No matter how many changes the IRS throws out there, Account Ability always has your back

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dependable. I can always count on it to be correct, and support to be helpful

Cons:

My only con has nothing to do with the system!! I only use it once a year so I have to re familiarize myself with it each year. But that is no fault of the system.

Vendor Response

Thank you for your wonderful review.

Replied February 2025

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