MedTrainer 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

MedTrainer

4.3

(147)

Pricing

Pricing available upon request

About MedTrainer

MedTrainer is the only all-in-one healthcare compliance management software purpose-built for healthcare organizations, by healthcare professionals. Since 2013, our continuous innovation has outpaced the competition, helping healthcare organizations of all sizes remain in compliance with confidence. Known for delivering the best and most reliable approach to digital training and compliance in healthcare, MedTrainer unifies learning, credentialing, and compliance into a single, cloud-based system so organizations can onboard employees faster, stay audit-ready, drive operational efficiencies, and maximize revenue.

Powered by intelligent automation and AI, MedTrainer streamlines compliance operations by delivering a mission-critical healthcare learning management system, document and policy management tool, incident reporting software, contract management, and end-to-end credentialing. MedTrainer is also known as a reliable partner offering the best healthcare compliance management software and support, so clients can gain immediate benefit from the platform with onboarding in weeks, not months, and a flexible, modular deployment that allows organizations to seamlessly scale their us...

MedTrainer Screenshots

MedTrainer Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

Plan includes:

Customer Coursework Upload
OSHA, HIPAA, HHS Compliance
Course Authoring
Bundled Curriculums
Primary Source Verification (PSV)
Exclusions Monitoring
Provider Data & Document Management
Verifications
Contract Management

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MedTrainer Features

Popular features found in HIPAA Compliance
Audit Management
Compliance Tracking
Policy Training
Risk Management
More features of MedTrainer
Academic/Education
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
AI/Machine Learning
Alerts/Escalation
Alerts/Notifications
API
Application Management
Appointment Management
Approval Process Control
Archiving & Retention
Assessment Management
Assignment Management
Asynchronous Learning
Attestation
Audit Trail
Blended Learning
Built-in Course Authoring
Built-in LMS
Certification & Licensing
Certification Tracking
Chatbot
Collaboration Tools
Committee Management
Compliance Management
Configurable Workflow
Contact Management
Content Library
Content Management
Corporate/Business
Corrective and Preventive Actions (CAPA)
Course Authoring
Course Management
Course Tracking
Credential Management
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Data Verification
Data Visualization
Digital Signature
Document Analysis
Documentation Management
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop
eLearning Companies
Email Reminders
Enrollments/Onboarding
Environmental Compliance
Expiration Management
FDA Compliance
Feedback Management
For Healthcare
Forms Management
Generative AI
Gradebook
HIPAA Compliant
Incident Management
Learner Portal
Learning Management
Learning Paths/Tracks
License Verification
Lifecycle Management
Mobile Access
Mobile Learning
Monitoring
Multi-Language
Online Applications
OSHA Compliance
Personalization and Recommendation
Policy Creation
Policy Library
Policy Management
Policy Metadata Management
Privileging
Process/Workflow Automation
Progress Reports
Progress Tracking
Real-Time Notifications
Real-Time Reporting
Regulatory Reporting
Remediation Management
Reminders
Renewal Management
Reporting/Analytics
Reporting & Statistics
Risk Analysis
Risk Assessment
Role-Based Permissions
SCORM Compliance
Search/Filter
Secure Data Storage
Self-paced Learning
Self Service Portal
Single Sign On
Surveys & Feedback
Synchronous Learning
Task Management
Template Management
Tests/Assessments
Third-Party Integrations
Training Administration
Training Companies
Training Management
Training Record Management
User Management
Vendor Management
Version Control
Virtual Classroom
Web Forms
Workflow Management

MedTrainer Integrations

UKG Ready

Paycom

ADP Workforce Now On the Go

UKG Pro

ADP Workforce Now

ADP Next Gen HCM

See all 13 integrations

MedTrainer User Reviews

Overall Rating

4.3

Ratings Breakdown

56%

31%

Secondary Ratings

Ease of Use

4.2

Value for money

4.2

Customer support

4.4

Functionality

4.1

Ashlie C.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2019

Efficiency Improvement

Risk management has been more organized. I also utilize the organization functionality to perform my own credentialing. I used to have an excel document where every medical staff member had their credential expiration date listed and I had to manually keep up with this. With Medtrainer, I am able to run a report as often as I would like and the credentials that are valid, expiring, or expired will populate in an excel document. My staff love that the program can be accessed from anywhere, including their mobile device. My learning compliance has increased since implementing the system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Medtrainer has endless functionality that can enhance many areas of ones practice. I personally do not utilize the program to its fullest potential, but what I do use the program for has saved my valuable time and helped me stay better organized. I love the incident reporting component. My staff are able to complete incident reports easily and they are more timely then on paper. Enforcing time restrictions for incident reporting is also easier.

Cons:

There are some attributes that are not user friendly and you have to either know for sure how to access the functions as opposed to "figuring it out". Thankfully, the support line is very knowledgeable and they are able to explain how to do something quickly and easily. Assigning the learning courses can be challenging and re-assigning courses is not user friendly.

Reasons for switching to MedTrainer

functionality and price

Lisa F.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used weekly for more than 2 years

Reviewed July 2025

Medtrainer review

It has been an overall good experience in the few years our practice has been using Medtrainer and I hope the practice decides to stay with this program!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Medtrainer is easy to use, both at the administrative level and the student level. The dashboards are easy to read/understand/navigate.

Cons:

Inability to run reports easily. Our organization is large and split into multiple divisions. I used to be able to run (at any time) an easy report showing me who had open coursework to complete. Now I don't have that ability to do so easily.

Reasons for switching to MedTrainer

Company chose a different compliance platform

Nicole W.

Verified reviewer

Mental Health Care

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed November 2025

DO NOT RECOMMEND

Overall experience was not worth the cheaper price, it hindered the overall point of the need, low quality customer service, poor sales tactics. Would not use again and would not recommend to others. You get what you pay for. Just pay for Relias.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked what the sales guy sold me on, which I never got. Now that I am trying to leave he said he will get it for me. Such as the specific trainings I need for my patient population, state and federal requirements and accreditation requirements.

Cons:

Pretty much everything. I was sold a lie. I did not find it to be user friendly. But that could have been because I was told I was getting something I was not. So when I looked for those functions to teach myself, they were not there. When I asked questions, I was met with responses like "did you watch that training video" and I sure did. Medtrainer was not helpful in any of the trainings I specifically needed for my business even though it was a cheaper option than most and sounded great during the sales pitch. When following the contract on how to cancel our services. We were locked in for one year, then after that it went month to month, we would need to provide a 30 day notice of termination of services, then Medtrainer would send you a termination of services survey. I did all of those steps, they sent me the survey, completed that, then after was met with "oh you did not read the fine print and we actually signed you into an other year actually automatically" Then was offered we can add those specific trainings you would like. I asked "The ones I was told were available to me to begin with and the templates for policies and procedures I was told that were available to me too that are not there". My business barely used Medtrainer and it did not fulfill the our need but we paid for it for one year.

Reasons for choosing MedTrainer

Sales pitch was great and seemed promising.

Jessica L.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for less than 12 months

Reviewed May 2025

Overall Great Learning Module

Overall it is a great learning module for our organization and it gets the job done. I think that MedTrainer (once you get used to using it) is very user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly and staff are responsive to assist with troubleshooting IT issues that may arise.

Cons:

Sometimes there are login issues with the SSO login. There are not enough learning modules available for specific learning for different departments like ER/Obstetrics.

Reasons for switching to MedTrainer

I am guessing cost association, but unsure at this time

Vendor Response

We are sorry to hear you've experienced login issues with SSO and found our learning module library lacking for specific departments. We understand the frustration this can cause. Our customer support team is readily available and happy to assist you with any login difficulties you encounter in the future. Additionally, please know that our learning team continuously reviews customer feedback to identify needs and expand our course offerings. We appreciate you bringing these points to our attention.

Replied June 2025

Gabby C.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for less than 12 months

Reviewed May 2025

MedTrainer review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MedTrainer is a great site to use for uploading modules that align with hospital policies and regulations.

Cons:

MedTrainer can be slow to upload certain content. The calendar on the student dashboard does not update to the latest class dates available.

Reasons for switching to MedTrainer

Not sure, I was not in charge of choosing the program

Vendor Response

Thank you for the feedback! We’re glad to hear that MedTrainer is helping with uploading and aligning content to your hospital’s policies. We appreciate the note on content upload speed and calendar updates. We’ll pass this along to our product team as we continue making improvements.

Replied June 2025

Joseph V.

Verified reviewer

Hospital & Health Care

11-50 employees

Used monthly for more than 2 years

Reviewed May 2025

Will not use or recommend MedTrainer

Poor. Unwilling to work with its customers. Poor customer service. Would not recommend to anyone in the future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were not a fan and found better solutions to our needs, however, we were stuck in a contract that was no longer meeting our needs.

Cons:

Poor customer service. Difficult to navigate. Not enough trainings outside of the medical field. There are better companies out there that provide a better product at a more reasonable price.

Reasons for switching to MedTrainer

MedTrainer over promised and undelivered and left us in a long contract.

Vendor Response

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We’re actively working to improve both our platform and our customer service, and your input helps us do that. If you’d be open to sharing more details, we’d appreciate the chance to learn from your experience. You can reach us anytime at marketing@medtrainer.org.

Replied June 2025

Ashley O.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed July 2025

Great for Payer Enrollments, Credentialing features could use some work

Overall, despite some frustrations, I am very pleased with the platform. It definitely helps streamline the payer enrollment process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the ability to easily track payer enrollments and the customized reporting. I also use the Provider Enrollments dashboard frequently (although I wish it showed some different information). The Privileges and Appointments section is nice to have all approved packets in one place but also like that it connects to the providers profile.

Cons:

I do not like the Credentialing features. They arent really functional. I also dont like how updates are released half done; they affect the way the platform operates and I have to either create workarounds until the full functionality is released or do the same action multiple times in different places.

Jennie M.

Verified reviewer

Hospital & Health Care

51-200 employees

Used weekly for more than 2 years

Reviewed July 2025

Overall easy to use and multifunctional

We have been on Medtrainer for 8 years and seen many improvments and updates. Very response with support if there are issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and multifunctional. Use of colors and large font make it easy to navigate and see. Regular enhancements and improvements for optimizing the Administrator experience.

Cons:

OnBoarding not functional-it initiates on the date the employee was entered instead of the hire date

Miriam L.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for more than 2 years

Reviewed July 2025

Medtraining rating

My overall experience with Medtrainer is that it is an awesome system. Having one area to track employee information, trainings, licenses as well as having the capability of assigning policies is a game changer. It is definetely an awesome system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the course authoring tool. Haing the ability to create our own training modules is excellent.

Cons:

Modules don't always work. The response time from our service rep should improve. And the response time for tickets should improve.

Vendor Response

We love that MedTrainer is effectively meeting your organization's needs and helping you maintain compliance. We sincerely apologize that our support team has not met your expectations and will be sure to relay this feedback. Our team is dedicated to providing quick and helpful responses.

Replied July 2025

Steven S.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Reviewed July 2025

One-Stop Training

Our organization relies on MedTrainer for our staff training and BLS as well as state-required courses.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our Annual Staff Training is simple to assign and track in order to stay in compliance. The courses are just what we require.

Cons:

I have no complaints about MedTrainer. The support and staff are always available if there are any issues.

Vendor Response

Thank you for your fantastic review! We are so pleased to hear that MedTrainer simplifies your annual staff training and helps you stay compliant. It's wonderful to know our courses meet your needs and that our support team is always available.

Replied July 2025

Showing 1 - 10 of 147 Reviews

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