1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Customer Experience Software

/

Kangaroo vs Smile.io

Updated February 4, 2026

Kangaroo vs Smile.io: Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 vendors
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$79.00

per month

$49.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
Customer Management
5.0
Transaction History
4.95
CRM
4.91
See All
Loyalty Program
4.88
Social Promotion
4.83
Third-Party Integrations
4.83
See All
Integrations
Adobe Commerce
Adobe Commerce
WooCommerce
WooCommerce
Shopify
Shopify
See All
HubSpot CRM
HubSpot CRM
Klaviyo
Klaviyo
Mailchimp
Mailchimp
See All
Pros / Cons
  • The integration with Lightspeed e-com and pos has worked and now that we have moved our e-com platform to Shopify it is working there as well and also integrates well with Judge.me reviews so that our customers can continue to earn points when they review our products.
  • I do think the cost to send texts is high, it really adds up if you have a large customer database, and it has the potential to get out of hand when you set up automated text campaigns.
Read more
  • The customization options made it simple to match the loyalty program to our brand.
  • The process for customers to receive their rewards could be made simpler and more intuitive overall for users.
Read more
Ease-of-Use
4.7/ 5
Highest performing feature
in the comparison
4.9/ 5
Value for Money
4.6/ 5
Highest performing feature
in the comparison
4.7/ 5
Customer Support
Highest performing feature
in the comparison
4.9/ 5
4.8/ 5
Functionality
4.7/ 5
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad