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Josh P.

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Kangaroo vs Smile.io: Which is best for you?

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Features
- The integration with Lightspeed e-com and pos has worked and now that we have moved our e-com platform to Shopify it is working there as well and also integrates well with Judge.me reviews so that our customers can continue to earn points when they review our products.
- I do think the cost to send texts is high, it really adds up if you have a large customer database, and it has the potential to get out of hand when you set up automated text campaigns.
- The app is stable, the interface is intuitive, and the feature set covers everything I need to run a credible loyalty program across both my website and my physical shop.
- The only real complaint I have is that the set up process was a bit difficult and I had to reach out to customer service a few times for help.
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Recommendations