ContractWorks 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

ContractWorks

4.7

(100)

Pricing

Pricing available upon request

About ContractWorks

ContractWorks is contract management software designed to address the signing, tracking, and managing of corporate agreements. It features a centralized, searchable repository for contracts, and includes helpful features like alerts and notifications for key milestone dates, and artificial intelligence features to make the contract management process even easier. It also offers customizable reporting functionality for insight into a company’s contract portfolio and built-in electronic signature to expedite the contract signature process.

The solution also provides permission-based roles that can be set within ContractWorks so that companies can allow access accordingly. ContractWorks can be used across a range of industries and company sizes, from small businesses to enterprises, and can be implemented company-wide or departmentally. ContractWorks is part of SecureDocs, Inc., which offers business software solutions for a variety of industries. Additionally, the platform offers low, transparent pricing which includes unlimited users, support, implementation and built-in electronic signature.

ContractWorks Screenshots

ContractWorks Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

ContractWorks

Pricing available upon request

Plan includes:

Unlimited Users
Document Attachments
Custom Fields
Annotations
OCR
Permission-Based User Roles
Customizable Reporting and Analytics
Audit Log

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ContractWorks Features

Popular features found in Contract Management
Access Controls/Permissions
Alerts/Notifications
Approval Process Control
Electronic Signature
Full Text Search
Team Collaboration
Third-Party Integrations
Version Control
Workflow Management
More features of ContractWorks
Activity Dashboard
Activity Tracking
AI Copilot
Annotations
API
Audit Trail
Completion Tracking
Compliance Tracking
Configurable Workflow
Contact Management
Contract Drafting
Contract Negotiation
Customizable Fields
Customizable Reports
Customizable Templates
Data Extraction
Data Import/Export
Digital Signature
Document Management
Document Review
Document Storage
Drag & Drop
Generative AI
Government Contracts
Pre-built Templates
Reminders
Renewal Management
Reporting/Analytics
Specialty Contracts
Task Management

ContractWorks User Reviews

Overall Rating

4.7

Ratings Breakdown

74%

25%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.9

Functionality

4.5

Chelle P.

Verified reviewer

Computer Software

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed July 2021

Excellent for multiple types of contracts

Positive. We've had a slow rollout to the rest of our company, but it has helped our initial tiger team get a handle on complex compliance and organization issues for a wide range of differing contracts.

Ratings Breakdown

Ease of use

Functionality

Pros:

Contract Works was my first foray into contract management software so I don't have a lot to compare it to, but I appreciate most the easy way of creating and adjusting templates and tags.

Cons:

The explanation language around alerts (contract dates) isn't as straightforward, for the way my brain works, as it could be.

Reasons for switching to ContractWorks

More features that created action steps instead of just a secure box to hold the contracts in.

Sisi K.

Verified reviewer

Health, Wellness and Fitness

1001-5000 employees

Used daily for less than 2 years

Reviewed January 2025

ContractWorks Review

I love the functionality and ease of using ContractWorks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the sign/signature process and the ability to change recipients if you get an update to a signer. Also, I like the Ask Me Anything sessions every week.

Cons:

You can't send a signed document from ContractWorks twice.

Reasons for switching to ContractWorks

Better contract management, I assume. The switch happened before I became the contract administrator.

Vendor Response

Thank you for your 5-star review! We're glad you enjoy the signature process, recipient updates, and our weekly Ask Me Anything sessions. We’ve noted your feedback about sending signed documents twice and will share it with our product team. It’s great to hear you love the functionality and ease of ContractWorks! If there’s anything else we can do to improve your experience, let us know.

Replied January 2025

Rishi G.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Reviewed December 2025

Sending contracts out is a good thing

Hunting down wet signatures and having to mail paper envelopes is now gone and this has been a godsend for my desk space. Eliminating the errors that occurred when clients would create their own contracts is great. I also no longer have to send multiple follow up emails to approvers due to the notifications. All of the documents are stored in one place therefore I am less likely to go crazy searching for documents.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The electronic signing has been working well as clients have been signing timely which is an enormous help because I never liked sending reminders to clients. I thought the mobile app would be crashing during a visit to the doctor's office last week but that did not occur. All the document versions are being kept straight therefore I do not have to dig through several different email threads to locate the correct pdf.

Cons:

The loading of documents takes forever, especially if the document is large. Creating the workflows was extremely difficult and took far too much time. I still am unsure about how the workflow logic works. When I uploaded a word document the spaces between the words got all messed up and the signature lines do not line up with the text that is entered into the document and the contract looked like a disaster to the client.

Wanda H.

Verified reviewer

Hospitality

10000+ employees

Used daily for less than 2 years

Reviewed December 2024

Wanda Hernadez -feedback

The personalized service its very good and professional

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a user-friendly and comprehensive system designed for ease of use and efficiency.

Cons:

It should have a better way to tag documents using the AI functionality

Vendor Response

Thank you for your feedback! We're thrilled to hear from our users and truly value your input. In 2025, we’re excited to be rolling out enhancements and updates to our ContractWorks platform, including improvements to our auto-tagging capabilities. These updates are designed to make managing your contracts even more efficient. Stay tuned, and thank you for helping us make ContractWorks better!

Replied December 2024

Hayden B.

Verified reviewer

Construction

201-500 employees

Used daily for less than 2 years

Reviewed January 2026

Works like a pro

Now I don’t have to waste half of my time searching the world for one piece of paper. It keeps the amount of work from becoming overwhelming during times when we have a large number of renewal contracts due at the same time. I am now able to inform the vendors regarding their renewal status without having to attempt to recall the details and look like an idiot.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is surprising that I was able to connect to google drive and it didn’t crash. Although my desk is covered in old sticky notes and cold coffee, at least all of the vendor contracts are located in one place now. I am able to locate the old contracts when I am required to complete contract reviews and I no longer have to search the entire office. The calendar reminders for the renewal dates also appear in my email inbox so far I have not missed a renewal date thank goodness. It is okay for our needs since it does not have hundreds of additional confusing buttons that I will never click.

Cons:

Sometimes the AI is pretty dumb and believes that a contract terminates as soon as it is signed which is ridiculous and has caused me to correct this manually. I am unable to drag and drop files to relocate them so I’m clicking like crazy. Occasionally the site freezes when I’ve opened too many browser tabs and it gives me a headache.

Keith S.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 2 years

Reviewed January 2026

I really like how well the automation stuff manages paperwork for me

Right now, I’m sitting in this cold, broken air conditioning office but at least I’m able to avoid manually routing every single piece of paper. It has made compliance easier, although setting it all up was a nightmare.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

E-signatures are sent directly to whoever they need to go to instead of sending me around the office looking for someone to sign in person. I also found that the urgent document notifications actually make it into my inbox and aren’t always being flagged as spam. All of my papers are stored in one place so I won’t lose track of the chaos.

Cons:

It’s very slow uploading large files and most of the time I’m just watching the loading symbol spinning on my computer while I wait for something to happen. My password gets requested by the log in screen constantly and it’s extremely frustrating entering it every ten minutes. Searching for an old contract, however, is extremely painful because the search bar does little to nothing and almost never locates anything I want to find. Automation eliminates the cluttered email trail that fills my inbox and creates a headache for me.

Ramesh V.

Verified reviewer

Information Technology and Services

201-500 employees

Used weekly for less than 2 years

Reviewed October 2025

Keeps contract chaos under control

The biggest benefit is not having to chase down missing contracts or deadlines as we were able to stop tracking the deadlines manually. All of it is stored securely in a single location and you have visibility into the status of renewals and signatures. It has streamlined how I address contract lifecycles and it saves me hours every week and dramatically lowers the risk that important dates or compliance steps will be overlooked.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I use ContractWorks to have all of our company's contracts organized, accounted for and managed in one place. What I love most is ease of uploading and categorizing agreements as I can tag, search, pull up a document in seconds which is a massive time saver over what I’d have to do by dredging through shared drives. The automatic reminders for important dates (renewals, expirations) have come in clutch when working with multiple client contracts at the same time.

Cons:

The reporting setup does at times feel a bit restricted, I'd like to have more of an ability to build out dashboards easily without exporting data into Excel. Occasionally a bulk uploading of files or metadata edit will be more time consuming than anticipated and that does not allow me to move as rapidly during times when the work load is at peak levels. And even though the interface is clean it still takes a new user several minutes to figure out how folder permissions and document tagging work correctly.

Justin B.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 2 years

Reviewed January 2026

Keeps the NDA mess sorted so I can finally go home.

We were previously emailing Word Docs back and forth and lost track of versions all the time. With this program I can now see the redlines in one place which helps me avoid errors. I need to go get lunch soon, the cafeteria is going to be closed. This program prevents our sales guys from using outdated templates that are legally incorrect and prevent us from getting in trouble.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Honestly I'm happy the Salesforce integration works as expected, it does not crash when pulling the data; it's very good at handling the hundreds of NDAs we receive; it saves me time by not having to chase people for their signature on an ongoing basis (every ten minutes) - nice to know who is holding things up without sending five e-mails.

Cons:

I hate searching for files; specifically the search bar, if you do not put quote marks, it will act stupid and cannot find the file. They keep changing the layout and moving buttons, I got tired of that after getting use to the old way of doing things. Training new employees is difficult because no body want's to view the Academy videos. The support team is acceptable however they sometime just lead you in circles until they fix the issue.

Shawn N.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Reviewed December 2025

I am able to sign documents and it did not shut down today

It allows us to create templates, which will help keep the sales people from messing up the standard contract terms.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With my mouse clicker sticking today, the fact that I do not need to click on something 1000 times to upload an item is great. It is really a combination of Google Docs and electronic signature services, I was somewhat shocked that there wasn’t a hidden cap on the number of signatures available through the unlimited signatures service.

Cons:

It can some times really make a mess of the formatting when posted. There is no native system spellchecker.

Francisco P.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 12 months

Reviewed December 2025

Instant search and proven time savings

It provides me with a secure repository and automatic alerts that prevent the risk of financial losses, resulting in significant time saving.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The main benefit is the time saved thanks to smart tagging and its powerful search capabilities. Furthermore, its ability to set automatic alerts is invaluable

Cons:

My only complaint is that it offers very limited customization in workflow management. It´s functional, but not highly flexible.

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