Haptik vs yellow.ai: Which is best for you?

The Haptik team helped us build out some of our more detailed integrations, including full integration with our branded tracking software, as well as an end-to-end eComm shop experience, all within the bot itself.

It would be great if they can provide some customization in overview of the dashboard.

Adding to this, they have an excellent support team to help you out in all possible scenarios.

The platform can be a bit pricey compared to some other AI-powered customer service solutions, so it may not be the best fit for businesses with a limited budget.-Customer support can be slow to respond to inquiries or issues, which can be frustrating if you need help right away.