# Best Chatbot Software - 2026 Reviews & Pricing > Find the best Chatbot Software for your organization. Compare top Chatbot Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/live-chat/chatbot-comparison --- [Home](https://www.softwareadvice.com/) / Chatbot Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Chatbot Software of 2026 Updated July 7, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Buyers Guide 4. Related Software Filter products 388 results ### Compare Products Showing 1 - 25 of 388 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### Product: Tidio [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.73 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across ecommerce, service industries, and tech, Tidio helps streamline communication, speed up support, and boost conversions. With Tidio, support teams can chat with visitors in real time, automate FAQ responses using Flows (rules-based chatbots), and handle messages from email, Messenger, Instagram, and WhatsApp—all from one centralized inbox. At the core of the platform is Lyro—Tidio’s AI agent for customer service—designed to handle up to 64% of common support questions without any human intervention. With just one click, Lyro starts using your existing help docs to deliver accurate, on-brand answers—without guessing or fabricating responses. Tidio makes it easy to grow your support operations without overloading your team. It helps reduce missed opportunities, cut down response times, and lets your agents concentrate on complex issues. Get started for free and unlock 50 AI-driven conversations with Lyro—no credit card needed.... [Read more](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) ### What users love - Flexible live chat experience - Efficient customer service automation - Broad platform integration options ### To take in mind - Expensive for small businesses ### Best rated features: Customer Surveys 5.0 Activity Tracking 5.0 Language Detection 5.0 Help Desk Management 5.0 [See all features](https://www.softwareadvice.com/live-chat/tidio-chat-profile/#key-features) ### Free $0.00/month For solo entrepreneurs. Free forever. No credit card required. ### Starter $24.17/month Ideal for small businesses focused on enhancing customer satisfaction via live chat support. ### Growth $49.17/month Ideal for teams of all sizes prioritizing customer service as their competitive advantage. [See full pricing details](https://www.softwareadvice.com/live-chat/tidio-chat-profile/#pricing-and-plans) ### Product: Denser AI [Denser AI](https://www.softwareadvice.com/live-chat/denser-ai-profile/) 4.97 [(31)](https://www.softwareadvice.com/live-chat/denser-ai-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Denser AI is an artificial intelligence-powered tool designed to enhance semantic search and chat capabilities on websites. This technology is aimed at companies looking to improve their website search functions and user interactions. By providing precise answers and citations, Denser AI minimizes the occurrence of hallucinations commonly found in other AI systems. Key features of Denser AI include its ability to power semantic search and chat functions across entire websites. The system delivers accurate answers by citing source pages and documents, and offers both document search results and AI-generated responses. Denser AI provides continuous assistance, resulting in significant cost reductions compared to employing human agents. In terms of use cases, Denser AI can transform visitor interactions through website chat, facilitating lead generation by collecting customer data. The tool can also assist in the creation of knowledge bases by explaining complex technical documents. Additionally, Denser AI analyzes documents to provide in-depth technical support, and offers compatibility with site scripts, REST, and GraphQL APIs.... [Read more](https://www.softwareadvice.com/live-chat/denser-ai-profile/) ### Best rated features: Natural Language Processing 5.0 Lead Capture 5.0 AI/Machine Learning 5.0 Chatbot 5.0 [See all features](https://www.softwareadvice.com/live-chat/denser-ai-profile/#key-features) ### Starter $19.00/month $19/Per Month 2 DenserBot 1500 queries per month Maximum of 100 docs/webpages or 50M doc storage per DenserBot REST Api... [Read more](https://www.softwareadvice.com/live-chat/denser-ai-profile/#pricing-and-plans) ### Standard $89.00/month $89 / Per Month Details: 4 DenserBot 7500 queries per month Maximum of 2000 docs/webpages or 1G doc storage per DenserBot REST Api... [Read more](https://www.softwareadvice.com/live-chat/denser-ai-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/live-chat/denser-ai-profile/#pricing-and-plans) ### Product: Acobot [Acobot](https://www.softwareadvice.com/lead-nurturing/acobot-profile/) 4.90 [(31)](https://www.softwareadvice.com/lead-nurturing/acobot-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Acobot is a cloud-based conversational AI platform that offers intelligent chatbots for e-commerce and online retailers to help boost online sales. In addition to AI, Acobot offers e-commerce capabilities to help grow and power online stores by increasing product views and checkouts, reducing cart abandonment, and improving engagement during critical stages in the buyer experience. Main features include a virtual shop assistant with upselling and cross-selling capabilities, lead capture, With Acobot, businesses can improve online sales by using Acobot's intelligent bot, Aco, to gently nudge customers throughout the shopping experience. Aco is simple to set up with any online store and is ready within a matter of minutes. Acobot allows users to customize the appearance of the chat widget along with any tasks. Aco can promote items, increase checkouts and reduce cart abandonment by reminding customers about sales prices, offering discounts when necessary, and up-selling/cross-selling items to increase the quality of the buyer experience. Acobot offers a group of dedicated specialists to help implement and ensure the success of Aco.... [Read more](https://www.softwareadvice.com/lead-nurturing/acobot-profile/) ### Acobot $9.00/month You can avail a 15-day free trial. [See full pricing details](https://www.softwareadvice.com/lead-nurturing/acobot-profile/#pricing-and-plans) ### Product: Acquire [Acquire](https://www.softwareadvice.com/crm/acquire-hd-profile/) 4.95 [(20)](https://www.softwareadvice.com/crm/acquire-hd-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Acquire is a real time customer engagement platform that provides all your sales and support in one widget with live chat, email, video calling, SMS, chatbots, cobrowse and screen share. Acquire equips you with the tools to redefine your customer experience and enable your teams to truly streamline customer conversations - connect all your communication channels and instantly engage customers across all devices. See all communication touchpoints in one view. Customer profiles will allow you to get a complete understanding of your customer journey to optimize customer experience and engage visitors accordingly. Integrate your knowledge base to improve live chat performance and see which of your internal support content customers like the most. Create campaign triggers and customize chat routing amongst teams. Track all your customer communication across multiple channels in a single timeline and respond instantly from one place.... [Read more](https://www.softwareadvice.com/crm/acquire-hd-profile/) ### Best rated features: Social Media Integration 5.0 Customizable Branding 5.0 Mobile Access 5.0 Real-Time Chat 5.0 [See all features](https://www.softwareadvice.com/crm/acquire-hd-profile/#key-features) ### Product: Amio [Amio](https://www.softwareadvice.com/live-chat/amio-profile/) 4.94 [(17)](https://www.softwareadvice.com/live-chat/amio-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries. Amio's chatbot can answer any after-sales query but it can also help with purchasing by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them, your e-commerce store can increase conversion by over 20%. Amio will use your product feeds to keep you up-to-date on stock, price changes, and new products. Adding Amio to your online store is simple and doesn't require much time: 1. AI training - add product feeds and other e-shop information 2. Change static answers - order status, complaints, etc. 3. Connect it to the helpdesk - allow customers to connect with your live agents. 4. Deployment - use Google Tag Manager (GTM) or JavaScript.... [Read more](https://www.softwareadvice.com/live-chat/amio-profile/) ### Best rated features: Pre-Configured Bot 5.0 Customizable Branding 5.0 For Sales/Marketing 5.0 Language Detection 5.0 [See all features](https://www.softwareadvice.com/live-chat/amio-profile/#key-features) ### Chatbot Starter $150.00/month 400 automated chats. Additional 400 messages for $100. ### AI Expert $350.00 1.000 automated messages Additional 1.000 messages for $150. [See full pricing details](https://www.softwareadvice.com/live-chat/amio-profile/#pricing-and-plans) ### Product: Comm100 [Comm100](https://www.softwareadvice.com/live-chat/comm100-profile/) 4.69 [(108)](https://www.softwareadvice.com/live-chat/comm100-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Comm100 is a global provider of AI-powered omnichannel customer support software for commercial, government, and nonprofit organizations of all sizes. Trusted by customers including Rackspace, CH Robinson, Kyndryl, Stanford University, Global Affairs Canada, and the State of California, Comm100 enables organizations to deliver consistent, dependable service across every digital channel they support. The Comm100 platform unifies live chat, email, social media, secure messaging, and self-service resources into one cohesive support experience. Centralized conversations and workflows improve visibility, accelerate response times, and ensure consistent service delivery regardless of channel, audience, or interaction volume. Advanced AI capabilities are embedded throughout the platform to enhance productivity and performance for support teams. Agentic tools assist with routine interactions, AI-driven quality assurance helps maintain standards, and data-driven insights surface trends, identify gaps, and guide continuous improvement initiatives. Designed for flexibility, reliability, and scale, Comm100 supports organizations operating in complex service environments with demanding requirements for security, compliance, and uptime. The platform adapts to diverse operational models while maintaining stability, governance, and control. By combining intelligent automation with human-led service, Comm100 empowers organizations to strengthen relationships, increase productivity, and deliver better support outcomes at scale. This balanced approach helps organizations meet rising service expectations while supporting long-term service strategies, resilience, and organizational growth worldwide. It also enables leadership teams to measure performance, optimize resources, and make informed decisions using reliable analytics, actionable insights, and clear operational data across channels, teams, regions, and evolving customer engagement scenarios within modern digital service organizations worldwide today at scale globally.... [Read more](https://www.softwareadvice.com/live-chat/comm100-profile/) ### Best rated features: Real-time Consumer-facing Chat 5.0 Live Chat 5.0 Code-free Development 5.0 Chat/Messaging 5.0 ### Worst rated features: Proactive Chat 2.0 Autoresponders 2.0 [See all features](https://www.softwareadvice.com/live-chat/comm100-profile/#key-features) ### Live Chat Startup $31.00/month You can start a free trial. ### Live Chat Plus $55.00/month You can start a free trial. ### Live Chat Ultra Custom Pricing available upon request Book a demo and get direct pricing for your unique requirements [See full pricing details](https://www.softwareadvice.com/live-chat/comm100-profile/#pricing-and-plans) ### Product: Boost.AI [Boost.AI](https://www.softwareadvice.com/live-chat/boost-ai-profile/) 4.83 [(23)](https://www.softwareadvice.com/live-chat/boost-ai-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant for Conversational AI Platforms.... [Read more](https://www.softwareadvice.com/live-chat/boost-ai-profile/) ### Best rated features: Generative AI 5.0 Live Chat 5.0 Lead Capture 5.0 Chatbot 5.0 ### Worst rated features: Code-free Development 4.0 Personalization and Recommendation 4.0 [See all features](https://www.softwareadvice.com/live-chat/boost-ai-profile/#key-features) ### Basic $50,000.00/year [See full pricing details](https://www.softwareadvice.com/live-chat/boost-ai-profile/#pricing-and-plans) ### Product: Formilla.com [Formilla.com](https://www.softwareadvice.com/live-chat/formilla-profile/) 4.79 [(29)](https://www.softwareadvice.com/live-chat/formilla-profile/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Formilla.com is a cloud-based provider of customer messaging software for sales, marketing, and customer support. With a combination of Live Chat and marketing automation tools in one powerful platform, Formilla is an efficient way to communicate with your customers. Easily install Formilla to any website to chat with website visitors right away, with mobile apps available for Android and iPhone devices when you're on the go. Use real-time visitor monitoring to see active visitors, what webpages they are viewing, and initiate chats with them to answer pre-sales questions or provide proactive support. Automatically increase engagement by greeting customers using time-based triggers to pop-up on any webpage of your site. Helper Chat Bots use Artificial Intelligence to answer commonly asked questions at any time, day or night. Consistently train your bot to learn to answer additional questions, freeing up time to focus on other tasks while providing immediate support to your customers. Use marketing automation tools to target customers with custom In-App pop-up messages that encourage a given action, and keep customers coming back to your website with automatic email messaging.... [Read more](https://www.softwareadvice.com/live-chat/formilla-profile/) ### Free $0.00/month Forever free plan for small businesses that needs 1 chat agent and up to 30 chats per month. ### Premium $24.99/month Offers a 15-day free trial and requires no credit card. Custom bots and A.I. chat bots are available as add-ons with extra charges.... [Read more](https://www.softwareadvice.com/live-chat/formilla-profile/#pricing-and-plans) ### Professional $49.99/month Offers a 15-day free trial and requires no credit card. Custom bots and A.I. chat bots are available as add-ons with extra charges.... [Read more](https://www.softwareadvice.com/live-chat/formilla-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/live-chat/formilla-profile/#pricing-and-plans) ### Product: Smith.ai [Smith.ai](https://www.softwareadvice.com/marketing/smith-ai-profile/) 4.79 [(29)](https://www.softwareadvice.com/marketing/smith-ai-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Available Software Advice Summary Smith.ai offers 24/7, AI-powered call handling services. Smith.ai has designed their products and services to help businesses better capture leads and help clients without increasing internal headcount. Smith.ai's AI call answering product, AI Receptionist handles any call scenario with ease and natural conversation flow, collecting information, answering questions, qualifying leads, booking appointments and more. AI Receptionist handles complex calls with ease, and seamlessly transfers to our highly trained human receptionists when requested or needed. Custom playbooks tailored to your unique workflows ensure quality call experiences, personalized to fit your brand. Every AI Receptionist plan includes lead qualification & intake, spam blocking, English & Spanish fluency, rich business insights, free white-glove setup, call recordings & transcripts, & free CRM integrations. Smith.ai integrates extensively with your systems for deeply context-aware calls. Smith.ai's 24/7 Virtual Receptionists are North America-based human receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; perform conflict checks; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients. All plans come with a 30-day money-back guarantee.... [Read more](https://www.softwareadvice.com/marketing/smith-ai-profile/) ### Best rated features: Natural Language Processing 5.0 Content Management 5.0 AI Copilot 5.0 Alerts/Escalation 5.0 [See all features](https://www.softwareadvice.com/marketing/smith-ai-profile/#key-features) ### Product: Kustomer [Kustomer](https://www.softwareadvice.com/customer-experience/kustomer-profile/) 4.65 [(79)](https://www.softwareadvice.com/customer-experience/kustomer-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Kustomer is a cloud-based solution, which helps small to large businesses streamline communication and provide client support via multiple channels. Key features include sentiment analysis, live agent auditing, workflow creation, proactive messaging, agent routing, role-based permissions and reporting. The solution enables agents to access past conversations or order histories, segment customer groups, and resolve inquiries within a customizable workspace. Kustomer allows team members to maintain a single-threaded conversation with clients through SMS, voice, social media, email and more without switching screens. Additionally, supervisors can use the application to monitor the status of agents, available capacity and assigned queues in real-time. Kustomer facilitates integration with various third-party platforms including Amazon Connect, Talkdesk, Dialpad, Aircall, Twitter, Olark, Facebook Messenger, Twilio, Five9, Solvvy, Zingtree, Gmail, Shopify, SurveyMonkey and Klaus using APIs and Webhooks. It is available on annual subscriptions and support is provided via chat, email and documentation.... [Read more](https://www.softwareadvice.com/customer-experience/kustomer-profile/) ### Best rated features: SMS Messaging 5.0 Chat/Messaging 5.0 Activity Tracking 5.0 Self Service Portal 5.0 ### Worst rated features: Knowledge Base Management 3.5 Macros/Templated Responses 4.0 [See all features](https://www.softwareadvice.com/customer-experience/kustomer-profile/#key-features) ### Product: Desku [Desku](https://www.softwareadvice.com/product/371788-Desku/) 4.72 [(36)](https://www.softwareadvice.com/product/371788-Desku/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Desku is AI Customer Service Software With LiveChat, Eva AI Chatbot, Ticketing, and AI Powered Automations. Desku.io offers advanced AI customer service solutions for SMBs and Enterprises, aiming to streamline customer interactions through Ai automation. Their suite includes tools like the Eva AI chatbot and Desku AI Sidekick, which leverage AI to enhance support team efficiency and customer engagement for brand.... [Read more](https://www.softwareadvice.com/product/371788-Desku/) ### Best rated features: Customizable Reports 5.0 Support Ticket Management 4.7 Ticket Management 4.6 Self Service Portal 4.6 ### Worst rated features: Multi-Channel Communication 2.7 CRM 3.8 API 4.0 [See all features](https://www.softwareadvice.com/product/371788-Desku/#key-features) ### Startup $19.00/month Perfect For Small Team Np Credit/Debit Card Required ### Team $39.00/month Perfect For Small Team Np Credit/Debit Card Required ### Business $49.00/month Perfect For Businesses Np Credit/Debit Card Required [See full pricing details](https://www.softwareadvice.com/product/371788-Desku/#pricing-and-plans) ### Product: Moveo.AI [Moveo.AI](https://www.softwareadvice.com/customer-communications-mngt/moveo-ai-profile/) 5.0 [(9)](https://www.softwareadvice.com/customer-communications-mngt/moveo-ai-profile/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Moveo.AI revolutionizes customer experiences through cutting-edge conversational AI agents. Our enterprise-grade platform, driven by generative AI and proprietary Large Language Models (LLMs), redefines data processing, enabling the automation of a wide array of business processes. At the core of Moveo's capabilities are our proprietary LLMs, ensuring unparalleled data security and reliability. Hosted privately, these LLMs are finely tuned specifically for business conversations, surpassing third-party models like GPT-4. With an impressive 99% uptime, Moveo.AI guarantees uninterrupted and secure interactions, prioritizing the confidentiality of your data. Supporting 21 languages, the platform facilitates human-like conversations globally. The NLP chatbots excel in accurately predicting intents, identifying inaccuracies, and delivering hyper-personalized experiences. The platform's self-learning capabilities are powered by deep learning algorithms, continuously improving by leveraging insights from past interactions. Moveo's virtual agents optimize intent recognition, propose new intents through training phrases, and fine-tune performance using data from existing sources, ensuring ongoing enhancement in addressing customer needs.... [Read more](https://www.softwareadvice.com/customer-communications-mngt/moveo-ai-profile/) ### Best rated features: For No-Code Development 5.0 Natural Language Processing 5.0 Feedback Management 5.0 Multi-Channel Communication 5.0 [See all features](https://www.softwareadvice.com/customer-communications-mngt/moveo-ai-profile/#key-features) ### Free Trial $0.00/month [See full pricing details](https://www.softwareadvice.com/customer-communications-mngt/moveo-ai-profile/#pricing-and-plans) ### Product: RingCentral Engage Digital [RingCentral Engage Digital](https://www.softwareadvice.com/customer-experience/ringcentral-engage-digital-profile/) 4.77 [(13)](https://www.softwareadvice.com/customer-experience/ringcentral-engage-digital-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary RingCentral Engage Digital is a unified customer service platform that helps you provide consistent, personalized service to your customers across all communication channels and makes it easy to support your customers any time, from anywhere. Once set up, the platform automatically routes messages to the most qualified agents based on their skills, languages, specialties and more. You can also set up routing rules that assign incoming messages automatically to these agents.... [Read more](https://www.softwareadvice.com/customer-experience/ringcentral-engage-digital-profile/) ### Best rated features: Data Import/Export 5.0 Customizable Forms 5.0 Lead Management 5.0 Feedback Management 5.0 ### Worst rated features: Customer Database 2.7 Alerts/Escalation 3.0 Knowledge Management 4.0 [See all features](https://www.softwareadvice.com/customer-experience/ringcentral-engage-digital-profile/#key-features) ### Product: Support Board [Support Board](https://www.softwareadvice.com/live-chat/support-board-profile/) 4.90 [(10)](https://www.softwareadvice.com/live-chat/support-board-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Support Board is an artificial intelligence (AI)-enabled solution that lets small to large organizations automate customer communication processes on business websites using WordPress chat integration and bots. It enables professionals to modify message layouts by adding customizable background images, colors, brand headers and other elements. It comes with a user management module, which allows supervisors to classify information based on leads, visitors or users and facilitate restricted data access among team members. Features of Support Board include white labeling, issue resolution, analytics, surveys, chat transcripts, desktop notifications and more. Additionally, it enables agents to quickly respond to customer queries using custom saved replies, eliminating manual data entry. Support Board facilitates integration with Slack and Google Dialogflow, which lets employees receive and respond to customer messages, share media files and update the conversation history in real-time. The solution is available on a one-time license and support is extended via email.... [Read more](https://www.softwareadvice.com/live-chat/support-board-profile/) ### Best rated features: Transcripts/Chat History 5.0 Canned Responses 5.0 Offline Form 5.0 Proactive Chat 5.0 [See all features](https://www.softwareadvice.com/live-chat/support-board-profile/#key-features) ### PHP version $59.00one time On-promise, self-hosted version Source code access Lifetime license Lifetime updates ### WP version $59.00one time On-promise, self-hosted version Source code access Lifetime license Lifetime updates ### 5000 messages $5.00/month 5000 messages a month 2 agents 1000000 characters to train the chatbot [See full pricing details](https://www.softwareadvice.com/live-chat/support-board-profile/#pricing-and-plans) ### Product: Ada [Ada](https://www.softwareadvice.com/product/171805-Ada-Support/) 4.67 [(15)](https://www.softwareadvice.com/product/171805-Ada-Support/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016. Ada’s generative AI agents act as your most valuable customer service employee, delivering always-on, global support across every channel and language. From email and messaging to voice and beyond, Ada consolidates support operations, breaks down silos, and gives teams time back to focus on what matters most. AI Voice: Eliminate wait times with natural, fast, and frustration-free phone support—no IVR menus, only effortless resolutions. AI Messaging: Deliver always-on, personalized customer support across social, web, mobile, SMS, and more. AI Email: Turn your email channel into a productivity powerhouse with AI automation that resolves 70% of emails instantly. Designed for enterprise, Ada combines automation and intelligence with unmatched control, transparency, and security. Own your AI customer service strategy end-to-end within one platform. Coach your AI agent, track performance, ensure compliance, and integrate seamlessly—all in one place. Automate complex SOP workflows—from refunds to trial extensions, train your AI agent to follow SOPs with precision using Ada playbooks. Measure ROI—Track CSAT, automated resolutions, NPS, and custom KPIs that matter to your business, so you can prove performance and prioritize what’s working. Enterprise-grade security—HIPAA, SOC2, and GDPR compliant to safeguard sensitive data with industry-leading security practices. Effortlessly integrate your tech stack—a robust ecosystem of out-of-the-box integrations and flexible APIs for a seamless flow of data. Discover how Ada can resolve 83% of customer inquiries automatically, reduce costs, and achieve faster response times and higher CSAT, without compromising quality. Book a free consultation with our AI customer service experts to discover how you can deliver efficient, high-quality support on every channel.... [Read more](https://www.softwareadvice.com/product/171805-Ada-Support/) ### Best rated features: Sentiment Analysis 5.0 Natural Language Processing 5.0 Chatbot 5.0 Reporting/Analytics 5.0 ### Worst rated features: Knowledge Base Management 4.0 [See all features](https://www.softwareadvice.com/product/171805-Ada-Support/#key-features) ### Product: Crisp [Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/) 4.57 [(148)](https://www.softwareadvice.com/help-desk/crisp-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with website visitors using personalized campaigns, live chat, and public status pages. The centralized platform lets users create integrated knowledge base systems to quickly access help articles and resolve customer issues in real-time. Features of Crisp include file sharing, customizable live chat interface, shared inbox, translation, audio/video calling, automated messaging, and more. Users can generate campaigns for specific customers and personalize them by adding videos, images or custom messages. Additionally, it lets businesses create public status pages to monitor system statuses in real-time and notify customers about downtimes/outages through email alerts. Crisp comes with an application programming interface, which allows businesses to integrate the platform with several third-party applications such as Slack, Zapier, Salesforce, Facebook Messenger, Zendesk, Telegram and more. The solution is available for free and on monthly subscriptions.... [Read more](https://www.softwareadvice.com/help-desk/crisp-profile/) ### Best rated features: Lead Distribution 5.0 Interaction Tracking 5.0 CRM 5.0 Automated Routing 5.0 [See all features](https://www.softwareadvice.com/help-desk/crisp-profile/#key-features) ### Free $0.00/month This is a free plan. ### Mini $45.00/month The plan includes 4 seats, 5000 user profiles and offers a 14-day free trial. ### Essentials $95.00/month The plan includes 10 seats, 50 000 user profiles and offers a 14-day free trial. [See full pricing details](https://www.softwareadvice.com/help-desk/crisp-profile/#pricing-and-plans) ### Product: Pypestream [Pypestream](https://www.softwareadvice.com/crm/pypestream-profile/) 4.75 [(8)](https://www.softwareadvice.com/crm/pypestream-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Pypestream is a cloud-based conversational AI solution designed to help businesses use chatbots and pragmatic AI to improve customer communications. Designed for businesses in insurance, healthcare, financial services, travel, eCommerce, and various other industries, it uses Dovetail AI, a natural understanding and search technology to analyze and automate conversations based on customers' tones, emojis, and sentiments. Customers can utilize Pypestream's IVR-to-messaging module to opt and converse with agents in messages. The artificial intelligence-enabled system automatically escalates customer conversations to live agents as per requirements. Additionally, developers can use a self-service portal to build customizable chat solutions to deploy across Whatsapp, Facebook Messenger and Amazon Alexa. Pypestream provides API integrations, which allows businesses to extract data from third-party systems and trigger outbound notifications or authenticate users. Pricing is available on request and support is extended via online measures.... [Read more](https://www.softwareadvice.com/crm/pypestream-profile/) ### Product: Verloop [Verloop](https://www.softwareadvice.com/conversational-marketing/verloop-profile/) 4.70 [(10)](https://www.softwareadvice.com/conversational-marketing/verloop-profile/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Verloop.io is an advanced Conversational AI platform that makes customer support automation effortless, enabling brands to deliver delightful customer experiences. Our state-of-the-art conversational AI enables brands to securely scale support, reduce operational expenses, and gain complete visibility into customer interactions. By leveraging machine learning (ML), automated speech recognition (ASR), and natural language processing (NLP), Verloop.io powers AI-driven self-service, real-time agent assistance, and automated insights for quality assurance. With 24x7, instant, real-time support across channels like Web, App, Messenger, Instagram, Viber, and WhatsApp, Verloop.io provides seamless, omnichannel support in 80+ languages. Our Voice and Chat AI, trained on over 3 million queries, understands customer intent and context with more than 80% precision, ensuring accurate, effective support. Complex queries are seamlessly transferred to online agents best equipped to handle them, optimizing the support process and enhancing user satisfaction. Verloop.io is designed to assist agents in reducing first response times, lowering average handling times, and delivering more contextual and personalized responses, significantly improving efficiency. Trusted by over 5,000 businesses, including Nykaa, ADIB, RakBank, Kanmo Group, and Decathlon, Verloop.io’s omnichannel and multilingual automation handles over 100 million unique users, achieving a 90%+ support query deflection rate. Our voice and chat AI is trained on more than 3M queries and can understand intent and context of customer queries with more than 80% precision. For complex questions, the AI seamlessly hands over the query to an online agent who is best equipped to handle the chat. To further enhance customer experience, Verloop.io integrates with over 100 tools, including CRMs, ticketing systems (like HubSpot, Freshdesk, and Zendesk), marketing and sales automation platforms (Clevertap, Webengage, Leadfeeder, Capillary), payment gateways (Razorpay, CCAvenue, Xendit), and e-commerce portals (Shopify, Magento). This broad integration enables a unified and superior support experience across customer touchpoints. Ideal for businesses across industries and geographies, Verloop.io helps brands build strong customer relationships through contextual, personalised conversations that elevate engagement and satisfaction at every customer touchpoint.... [Read more](https://www.softwareadvice.com/conversational-marketing/verloop-profile/) ### Best rated features: Chatbot 5.0 Customer Support 4.0 Transcripts/Chat History 4.0 [See all features](https://www.softwareadvice.com/conversational-marketing/verloop-profile/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/conversational-marketing/verloop-profile/#pricing-and-plans) ### Product: Kommunicate [Kommunicate](https://www.softwareadvice.com/crm/kommunicate-profile/) 4.60 [(43)](https://www.softwareadvice.com/crm/kommunicate-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Kommunicate is an AI-first customer service automation platform that helps support teams automate ticket resolution using AI agents, live chat, a shared inbox, and omnichannel customer engagement. Kommunicate AI agents can be trained on your company's knowledge sources, including website content, documents, and knowledge base articles. Powered by the latest AI models from OpenAI, Anthropic, and Google Gemini, they deliver accurate, contextual, and personalized customer support. Deploy AI agents across chat, email, voice, and popular messaging channels such as WhatsApp, Instagram, Telegram, Viber, LINE, and more. Manage all customer conversations from a unified inbox while ensuring a seamless experience across channels. Kommunicate integrates with leading customer support platforms, including Zendesk, Freshdesk, Zoho Desk, and others, allowing AI agents and human agents to work together within your existing support workflows.... [Read more](https://www.softwareadvice.com/crm/kommunicate-profile/) ### Best rated features: Email Management 5.0 Support Ticket Management 5.0 Multi-Channel Communication 5.0 Geotargeting 5.0 [See all features](https://www.softwareadvice.com/crm/kommunicate-profile/#key-features) ### Starter $40.00/month For startups and teams introducing trusted automation ### Professional $200.00/month For growing teams ready to scale automation with control ### Enterprise Custom Pricing available upon request For enterprises with customized needs [See full pricing details](https://www.softwareadvice.com/crm/kommunicate-profile/#pricing-and-plans) ### Product: Automatic Chat [Automatic Chat](https://www.softwareadvice.com/artificial-intelligence/automatic-chat-profile/) 5.0 [(2)](https://www.softwareadvice.com/artificial-intelligence/automatic-chat-profile/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Automatic Chat is an advanced and cost-effective custom AI chatbot platform. Leveraging the unparalleled capabilities of GPT-4, the latest in AI technology, the platform offers a dual-purpose assistant capable of 24/7 sales and customer support. Its AI excels in handling complex inquiries flawlessly, speaking over 26 languages to serve a global customer base effectively. No programming knowledge required. Automatic Chat's unique benefits include: Personalized Interaction: Its AI chatbots are not just responsive; they're proactive, greeting customers with a welcoming message and engaging them in meaningful conversations. This leads to a more personalized user experience right from the start. Comprehensive Training: The platform's training capabilities are extensive, accommodating a variety of data formats, including PDFs, text files, YouTube videos, Notion and Google Docs, Q&A sessions, and more. This ensures the chatbot is well-versed in a specific domain. Insightful Analytics: Gain invaluable insights into customer interactions through chat history analysis. Understand customer needs better and tailor offerings accordingly. Seamless Escalation: Whenever a customer's needs exceed the AI's capabilities, it smartly escalates the issue to a human agent, capturing the customer's email for a personal follow-up, ensuring every concern is addressed. Affordability: Enjoy double the value at half the cost. Automatic Chat offers the most powerful AI solutions at affordable prices. Enhanced Customer Service: By automating responses to frequently asked questions, chatbots save time and improve efficiency, allowing businesses to focus on more strategic tasks. Its AI interacts with empathy and precision, ensuring a human-like conversational experience. Easy Setup: Getting started is straightforward. Follow simple steps to build and test your bot. Embedding the chatbot into a site is as easy as pasting a script into HTML code. Exceptional Support: A+ customer onboarding and support team are committed to ensuring a smooth setup and ongoing operation, addressing any issues promptly. Automatic Chat stands as a leader in conversational AI, offering businesses a powerful tool to enhance engagement, understand customer needs, and increase efficiency. With this easy-to-use platform, businesses can now leverage the full potential of AI to elevate their customer service and sales processes.... [Read more](https://www.softwareadvice.com/artificial-intelligence/automatic-chat-profile/) ### Best rated features: Language Detection 5.0 Transcripts/Chat History 5.0 Automated Responses 5.0 Customer Support 5.0 [See all features](https://www.softwareadvice.com/artificial-intelligence/automatic-chat-profile/#key-features) ### Basic (Yearly) $9.00/month Get started with our Basic PLan 160 messages per month GPT-4 AI Model 1 chatbot 500 sources ### Standard (Yearly) $29.00/month Our most popular plan 570 messages per month GPT-4 AI Model 2 chatbots 1500 sources ### Premium (Yearly) $99.00/month For more bot usage 1700 messages per month GPT-4 AI Model 3 chatbots 5000 sources Remove Branding [See full pricing details](https://www.softwareadvice.com/artificial-intelligence/automatic-chat-profile/#pricing-and-plans) ### Product: Chatsi [Chatsi](https://www.softwareadvice.com/product/521856-Chatsi/) 5.0 [(2)](https://www.softwareadvice.com/product/521856-Chatsi/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Chatsi is an AI-enabled virtual sales assistant designed for Shopify stores that aims to bridge the gap between in-store sales experts and typical eCommerce experiences. Chatsi caters to a wide range of industries such as fashion, electronics, beauty, grocery, home goods, and specialty providers. Chatsi's personalized product discovery engine uses a natural language interface to help business owners understand each customer's unique needs and preferences. It presents personalized search results and follows up with additional questions to gather intent data and guide users to relevant products. Chatsi also provides expert-level answers to pre-sale product and policy questions, drawing from a comprehensive knowledge base that includes store listings, images, videos, manuals, documentation, reviews, and approved social media content. Chatsi is a one-click enterprise SaaS solution designed for Shopify merchants committed to building customer trust. It collects intent data directly from shopper expressions to optimize the website and offerings, surpassing traditional traffic analytics and heat maps. Chatsi can assist customers with a range of tasks, from suggesting complementary products to answering technical questions about electronics and providing ingredient information for beauty and grocery items. By transforming Shopify storefronts with AI-powered search and expert answers, Chatsi aims to optimize the eCommerce experience.... [Read more](https://www.softwareadvice.com/product/521856-Chatsi/) ### Best rated features: Reporting/Analytics 5.0 Speech Recognition 5.0 Trend Analysis 5.0 Machine Learning 5.0 [See all features](https://www.softwareadvice.com/product/521856-Chatsi/#key-features) ### PRO Edition Custom Pricing available upon request Our most popular edition for $5M+ merchants with high-consideration products or large catalogs—add AI-guided discovery and expert-level answers all around to lift conversions, without enterprise overhead.... [Read more](https://www.softwareadvice.com/product/521856-Chatsi/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/product/521856-Chatsi/#pricing-and-plans) ### Product: Cresta [Cresta](https://www.softwareadvice.com/quality-assurance/cresta-profile/) 5.0 [(2)](https://www.softwareadvice.com/quality-assurance/cresta-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Cresta is a cloud-based real-time AI contact center for customer service and live chat. Cresta combines artificial intelligence-enabled tools and natural language processing with advanced human coaching to achieve real-time matching of agents’ performance with the specific needs of each customer or opportunity. With features, such as visualizations, scoring, and coaching, Cresta enables users to gain valuable insights across businesses and implement smarter decisions based on current, historical, or predicted data.... [Read more](https://www.softwareadvice.com/quality-assurance/cresta-profile/) ### Best rated features: Reporting & Statistics 5.0 Real-Time Monitoring 5.0 Activity Dashboard 5.0 Alerts/Escalation 5.0 [See all features](https://www.softwareadvice.com/quality-assurance/cresta-profile/#key-features) ### Product: FirstLanguage [FirstLanguage](https://www.softwareadvice.com/live-chat/firstlanguage-profile/) 5.0 [(2)](https://www.softwareadvice.com/live-chat/firstlanguage-profile/) ### Pricing availability Free trial: Not available Free version: Available Software Advice Summary FirstLanguage API is a cloud-based API service. It enables developers to build NLP-based applications. FirstLanguage enables non-NLP developers who are not well versed with NLP models and training and who are just looking to implement a language-based app with a specific requirement. Expert NLP developers can also make use of the service to save the cost/time of training and storing NLP models.... [Read more](https://www.softwareadvice.com/live-chat/firstlanguage-profile/) ### Best rated features: Text Analysis 5.0 Part of Speech Tagging 5.0 Machine Learning 5.0 Multi-Language 5.0 ### Worst rated features: Topic Classification 4.0 [See all features](https://www.softwareadvice.com/live-chat/firstlanguage-profile/#key-features) ### Product: Got It AI [Got It AI](https://www.softwareadvice.com/customer-support/got-it-ai-profile/) 5.0 [(2)](https://www.softwareadvice.com/customer-support/got-it-ai-profile/) ### Pricing availability Free trial: Not available Free version: Available Software Advice Summary Got It AI is an enterprise-ready conversational AI platform that creates generative AI chatbots with ease. The platform includes innovations to manage hallucinations and verify responses based on private or sensitive data sources. Got It AI caters to large enterprises looking to leverage AI for customer service, sales operations, and agent assistance applications. The platform offers three main products: Hallucination Manager, Agent Copilot, and CX Autopilot. Hallucination Manager verifies the accuracy of generative chatbot responses by checking them against complex data sources. Agent Copilot provides process guidance and knowledge retrieval for human agents assisting customers. CX Autopilot powers customer service chatbots by retrieving knowledge and troubleshooting product issues.... [Read more](https://www.softwareadvice.com/customer-support/got-it-ai-profile/) ### Best rated features: Code-free Development 5.0 Intent Recognition 5.0 AI/Machine Learning 5.0 Chatbot 5.0 [See all features](https://www.softwareadvice.com/customer-support/got-it-ai-profile/#key-features) ### Product: Twixor [Twixor](https://www.softwareadvice.com/product/485351-Twixor-EnCaps/) 5.0 [(2)](https://www.softwareadvice.com/product/485351-Twixor-EnCaps/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Twixor EnCaps is a conversational AI platform that allows businesses to deliver app-like chat experiences over messaging channels. The platform enables users to build, customize, and automate customer journeys through a Rich Communication Service Message builder. This tool helps trigger transactional conversations. The platform includes a drag-and-drop journey builder. This allows users to create interactive virtual assistants with API connectors and forms. These can be deployed as a Progressive Web App (PWA) journey. Twixor EnCaps also offers customizable templates and themes. This enables businesses to design message templates, pop-ups, forms, and the graphical user interface. This helps engage and attract new customers. Additionally, the platform provides in-depth analytical reports. This gives users complete access to user activities, preferences, and drop-out journeys. This information can help plan actionable strategies and optimize each journey. Twixor EnCaps integrates with various business tools. These include CRM, employee engagement, project management, and real-time communication tools. The platform supports over 30 digital platforms. This allows businesses to automate interactions across multiple channels. This delivers superior customer experiences without requiring customers to download any app.... [Read more](https://www.softwareadvice.com/product/485351-Twixor-EnCaps/) ### Best rated features: Alerts/Notifications 5.0 Interaction Tracking 5.0 Reporting & Statistics 5.0 Multi-Language 5.0 [See all features](https://www.softwareadvice.com/product/485351-Twixor-EnCaps/#key-features) 1 [2](https://www.softwareadvice.com/live-chat/chatbot-comparison/?page=2)[3](https://www.softwareadvice.com/live-chat/chatbot-comparison/?page=3)[4](https://www.softwareadvice.com/live-chat/chatbot-comparison/?page=4)[5](https://www.softwareadvice.com/live-chat/chatbot-comparison/?page=5) ... [16](https://www.softwareadvice.com/live-chat/chatbot-comparison/?page=16) ## Popular Comparisons [ ChatGPT vs Writesonic ](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/vs/writesonic/)[ Tidio vs LiveAgent ](https://www.softwareadvice.com/crm/liveagent-profile/vs/tidio-chat/)[ Crisp vs Drift ](https://www.softwareadvice.com/help-desk/crisp-profile/vs/drift/) ## Your Guide to Top Chatbot Software, July 2025 Software Advice uses reviews from real software users to highlight the top-rated Chatbot products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [Alana](https://www.softwareadvice.com/live-chat/alana-ai-profile/) - [Botsonic](https://www.softwareadvice.com/live-chat/botsonic-profile/) - [Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/) - [Drift](https://www.softwareadvice.com/live-chat/drift-profile/) - [Intercom](https://www.softwareadvice.com/crm/intercom-profile/) - [Kenyt AI Agents](https://www.softwareadvice.com/crm/kenyt-ai-profile/) - [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) - [Sobot](https://www.softwareadvice.com/product/524506-Sobot/) - [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) - [Tiledesk](https://www.softwareadvice.com/live-chat/tile-desk-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. As technology advances, businesses find more effective ways to engage and interact with customers. Live chat software is a telling example that improves upon email interactions and helps businesses offer instant responses to customer queries. However, the biggest limitation of live chat platforms is that they require a substantial workforce to address all incoming customer inquiries in a timely manner. And replying to similar queries repeatedly is a low-productive task at best that can easily get frustrating for customer service executives. Chatbot software can solve these challenges. It can serve as the bridge between providing optimal customer service and saving customer service executives' bandwidth for more discerning tasks. In this buyers guide, we’ll look at what exactly a chatbot solution is, what are its common features, and other factors to keep in mind when buying one. Here’s what we’ll cover: - [What is chatbot software?](#Whatischatbotsoftware) - [Common features of chatbot software](#Commonfeaturesofchatbotsoftware) - [What type of buyer are you?](#Whattypeofbuyerareyou) - [Key considerations](#Keyconsiderations) ## What is chatbot software? Chatbot software is a computer program with conversational interface that allows it to hold conversations with human users via textual (and auditory in some advanced cases) methods. Typically, these programs can be set up as widgets on websites, messaging platforms, social media sites, and mobile apps. Based on their complexity, chatbot software can be basic tools that offer responses based on pre-built scripts or more advanced solutions such as virtual assistants that perform transactions on the behalf of human users. _Chatbot builder in Landbot.io (_[Source](https://www.softwareadvice.com/crm/landbot-profile/)_)_ ## Common features of chatbot software Chatbot software allows users to easily create chatbots, set them up on the web or mobile apps, and derive customer insights. Let’s look at some of the common features of the tool. **Chatbot builder** Create scripted responses and actions for the chatbot to execute during a conversation with human users. Build responses using visual elements such as cards, carousels, checkboxes, and multiple-choice answers. **Templates** Use premade chatbot templates for different industry verticals and use cases such as lead generation, customer service, ecommerce, and HR recruitment. **Training** Improve the performance of the chatbot by applying machine learning and natural language processing (NLP) to analyze conversations. **Chat widget** Add a chat widget to your website by copying and pasting automatically generated code. **Integration** Embed the chatbot on various social channels and messaging platforms, such as Slack or Facebook Messenger, using built-in integrations or via APIs. **Analytics** Gain business insights by viewing and analyzing reports on the average number of chats, popular conversations topics, peak hours, etc. ## What type of buyer are you? The buyer groups for chatbot software are largely based on their IT budget and business needs. Let's look at the chief concerns of these two buyer groups: - **Large businesses:** These buyers typically have substantial budget and in-house IT expertise, which allows them to invest in building chatbots with extensive functionalities, such as NLP capabilities. These buyers can explore chatbot development frameworks such as Facebook's Wit.ai and Microsoft Bot Framework to build their own chatbots. - **Small and midsize businesses:** These buyers typically lack deep in-house IT expertise and sizeable budget. As a result, they should begin with the services of cloud-based chatbot software vendors that help users create chatbots using drag-and-drop interfaces without any coding. Using cloud-based chatbot solutions that come with monthly/annual subscription fees is also a low-risk way for SMBs to explore chatbots. ## Key considerations Before buying chatbot software, there are a couple of considerations to keep in mind. - **Security concerns:** The majority of chatbot solutions on the market are cloud-based instead of on-premise. As a result, data security and privacy can be a concern, especially for businesses that work in highly-regulated industries such as finance and healthcare. Moreover, with new privacy regulations such as GDPR, businesses should thoroughly investigate cloud-based chatbot vendors on their privacy and data protection measures. - **Capability concerns:** Chatbot solutions vary greatly when it comes to capabilities. There are basic chatbot solutions, known as scripted chatbots, that are easy to create, come at a low cost, but can only offer pre-programmed answers. On the other end are contextual chatbots with NLP capabilities, which can not only understand nuanced language but can also execute tasks on the behalf of users. However, businesses that want such capabilities in their chatbots need to have the right IT team with specialized domain knowledge. _Note: The applications selected in this article are examples to show a feature in context, and are not intended as endorsements or recommendations, obtained from sources believed to be reliable at the time of publication._ ### Related Chatbot Software - [Conversational AI Platform Software](https://www.softwareadvice.com/live-chat/conversational-ai-comparison-comparison/) - [Natural Language Processing (NLP) Software](https://www.softwareadvice.com/nlp/)