Acquire 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Acquire

5.0

(20)

Pricing

Pricing available upon request

About Acquire

Acquire is a real time customer engagement platform that provides all your sales and support in one widget with live chat, email, video calling, SMS, chatbots, cobrowse and screen share.

Acquire equips you with the tools to redefine your customer experience and enable your teams to truly streamline customer conversations - connect all your communication channels and instantly engage customers across all devices.

See all communication touchpoints in one view. Customer profiles will allow you to get a complete understanding of your customer journey to optimize customer experience and engage visitors accordingly.

Integrate your knowledge base to improve live chat performance and see which of your internal support content customers like the most. Create campaign triggers and customize chat routing amongst teams. Track all your customer communication across multiple channels in a single timeline and respond instantly from one place.

Acquire Screenshots

Acquire Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Acquire Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of Acquire
A/B Testing
Access Controls/Permissions
Activity Dashboard
AI Copilot
Alerts/Escalation
Alerts/Notifications
API
Call Center Management
Chatbot
Communication Management
Customer Database
Customer Engagement
Customer History
Customer Segmentation
Customer Support
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Email Management
Engagement Tracking
Feedback Management
File Transfer
Interaction Tracking
Knowledge Base Management
Live Chat
Multi-Language
Offline Form
Onboarding
Performance Metrics
Real-Time Chat
Real-time Consumer-facing Chat
Real-Time Reporting
Remote Access/Control
Reporting/Analytics
Reporting & Statistics
Screen Sharing
Self Service Portal
Session Transfer
Social Media Integration
SSL Security
Surveys & Feedback
Tagging
Two-Way Audio & Video
User Management
Video Chat
Video Conferencing
Video Support
Visual Analytics
Widgets

Acquire Integrations

Salesforce Sales Cloud

Freshdesk

Shopify

Google Analytics 360

Zendesk Suite

Zoho CRM

See all 33 integrations

Acquire User Reviews

Overall Rating

5.0

Ratings Breakdown

95%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

5.0

Functionality

5.0

Kishore K.

Verified reviewer

Education Management

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed October 2020

One of the Best tool for Customer Management

Overall it was good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to access, Multiple Logins can be created. The best part is that you can check on the real time visitors on your webpage and you can start initiate the chat so that you do not miss on any customers. It helps to convert more number of leads in the given scenario

Cons:

Cost of the product is bit high and charging platform fee is also high

Verified

Reviewer

Used daily for less than 2 years

Review source

Reviewed April 2018

The best video chat and co-browsing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tagove makes everything so easy -- it's easy to set up, it's easy to use, and it's an amazingly powerful tool.

Cons:

Nothing. The support is excellent, the software is sound and bug-free, and it's a great value for the price.

Gunjan G.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for unspecified

Review source

Reviewed February 2017

Tagove A excellent collaborator

Love this tool! that really allows Smooth video chat on the browser. Very simple to use and no installations required. Will be a perfect tool for customer service, along with their other features like co browsing. suggest everyone to try it out.

Ratings Breakdown

Mayur B.

Verified reviewer

Used unspecified for less than 2 years

Review source

Reviewed April 2016

Best Live Chat Software

Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls. Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

Tagove supports instant chat. I haven’t found any trouble in the installation and the support was also great. I really recommend this extension to all.

Cons:

One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.

Sophia H.

Verified reviewer

Computer Software

51-200 employees

Used unspecified for less than 6 months

Review source

Reviewed May 2016

very useful tool for business!

Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because it’s very user friendly software to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation.

Cons:

I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app.

Verified

Reviewer

Information Technology and Services

51-200 employees

Used unspecified for less than 12 months

Review source

Reviewed April 2016

Love it!

Thanks to Tagove who made my business customer relation good. I can provide my customers better service by using Live Chat Software. I am loving its Live Video Chat, Voice call, Text chat with Screen sharing and co-browsing solution within my website. Definitely recommend to all.

Ratings Breakdown

Ease of use

Value for money

Customer support

Sam M.

Verified reviewer

Management Consulting

Self-Employed

Used unspecified for less than 6 months

Review source

Reviewed April 2016

Great customer support platform

We were looking for a customer support platform which can help us to handle all queries coming from our customers. We have tried many, but most of them are providing single platforms like just live chat. Then we move forward and checked Tagove, which is quite amazing as they offer multi-channel support - video chat, call recording, viop, co-browsing and video conferencing, Now we dont need any other software. Thanks Tagove for availing great product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

Here are some of pros - Multi-channel platform - Competitive price - Seamless customer support - Amazing people

Cons:

As far as cons is concern, we haven't seen any specific.

Amarnath Y.

Verified reviewer

Used unspecified for less than 6 months

Review source

Reviewed May 2016

A really useful tool!

We were thinking of many ways to increase our sales online and we came across this and our team loves it!! We can engage with users like never before and build great rapport. If you are looking for the next step in customer engagement, this is great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

increase customer engagement, check how users are going through your website and also to increase sales and conversation.

Cons:

Have not really had a bad experience yet, depending on internet connection the video can be really good or sometimes a little pixilated.

Vienna E.

Verified reviewer

Used unspecified for less than 6 months

Review source

Reviewed April 2016

Now I don't need any other software

Tagove provide everything that mostly we needed in customer support. voice chat with co browsing is perfect. We always use video conferencing with screen share so everyone can talk and give their idea. Multiple people on screen sharing within our website is one of the best feature we love.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

Video conference with screen sharing is one of the best feature we love and we using voip calling as well.

Cons:

Don't know much on this but they might need to do mobile apps.

Mahmoud S.

Verified reviewer

Internet

201-500 employees

Used unspecified for less than 6 months

Review source

Reviewed April 2016

Great Software!

Tagove is excellent easy to use software that helps us engage with our customers much more. The best part in my experience about Tagove is the customer service. Laduram, the developer, is very fast with responding and answering questions. Thanks Tagove!

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

Great Software Great Customer Service What else could you ask for?

Cons:

Tagove is great... none so far!

Showing 1 - 10 of 20 Reviews

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