Influitive 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Influitive

4.7

(247)

Pricing

Starting at $1,499.00 per month

About Influitive

Influitive is an engagement and advocacy software that helps organizations manage a group of "on-demand" advocates.

Influitive AdvocateHub’s features include engagement of advocates with targets and interactive challenges, exclusivity, recognition and rewards, building a community and experience, referral engine, track and measure, integration and campaign management.

Influitive provides customized challenges to advocates on their preferences, demography and past behavior. These challenges educate advocates, collect feedback, share NPS surveys and give them a mission to complete. Its community-building feature helps advocates in creating profiles and allows them to share, collaborate and plan meetups with other people in the network.

In addition, Influitive AdvocateHub integrates with customer relationship management (CRM), marketing automation and reference program integrations such as Salesforce, Marketo, HubSpot, Gravy, Zapire, and TrustRadius.

Influitive is available as an iOS and Android application.

Influitive Screenshots

Influitive Pricing and Plans

Starting price: $1,499.00 per month

Free Trial

Free Version

Basic

$1,499.00

usage based, per month

No plan information available

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Influitive Features

Popular features found in Brand Management
Approval Process Control
Artwork Management
Brand Tracking
Campaign Management
Change Management
Collaboration Tools
Content Management
Customizable Branding
Customizable Templates
Project Management
Workflow Management
More features of Influitive
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Advocate Management
Alerts/Notifications
API
Attendance Management
Attendee Management
Badge Management
Campaign Analytics
Campaign Segmentation
Chat/Messaging
Churn Management
Communication Management
Community Management
Contact Database
Contact Management
Content Creation
Content Library
Conversion Tracking
CRM
Customer Accounts
Customer Activity Tracking
Customer Advocacy
Customer Database
Customer Engagement
Customer Experience Management
Customer History
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard
Data Import/Export
Data Visualization
Discussions/Forums
Document Storage
Email Alerts
Email Distribution
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Advocacy
Employee Referral Management
Engagement Tracking
Event Calendar
Event Management
Event Scheduling
Event Tracking
Event Triggered Actions
Feedback Management
Filtering
For Customer Referrals
For Employee Referrals
Forms Management
Gamification
Gift Card Management
Group Management
Ideation
Incentive Management
Knowledge Base Management
Lead Capture
Lead Engagement
Lead Generation
Live Chat
Live Streaming
Loyalty Program
Marketing Automation
Member Portal
Membership Management
@mentions
Mobile Access
Moderation
Monitoring
Multi-Campaign
Multi-Channel Data Collection
Multi-Channel Marketing
Multi-Language
Negative Feedback Management
Nonprofit Advocacy
Performance Metrics
Personalization
Promotions Management
Purchasing & Receiving
Ratings/Reviews
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recording
Referral Templates
Referral Tracking
Reporting/Analytics
Reporting & Statistics
Review Monitoring
Rewards Management
Rewards Program
ROI Tracking
Search/Filter
Segmentation
Single Sign On
Social Engagement
Social Media Integration
Social Media Monitoring
Social Promotion
Social Sharing
SSL Security
Survey/Poll Management
Surveys & Feedback
Tagging
Template Management
Third-Party Integrations
User Management
Video Streaming
Virtual Lobby
Visitor Registration
Visual Analytics
Widgets

Influitive Integrations

Segment

Tango

Salesforce Marketing Cloud Account Engagement

Tray.io

Zapier

Docebo

See all 20 integrations

Influitive User Reviews

Overall Rating

4.7

Ratings Breakdown

72%

26%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.8

Functionality

4.5

Moinak R.

Verified reviewer

Computer Software

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Best platform for a Advocacy program!

Previously 5

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Here is the list of features and things I like the most in Influitive - 1. Easy to use, not complicated 2. Awesome customer service 3. Complete platform to run and manage a loyalty program.

Cons:

Reporting is one area where work needs to be done...

Rick B.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2016

Advocate Marketing is a MUST!

For those of you that have not become passionate about Advocate Marketing - you need to get on board now. And, for those of you that have not chosen an Advocate Marketing partner - you absolutely need to connect with Influitive. I've been working with the AdvocateHub now for about 6 months now, and we've already seen some amazing results. Customers are engaging with challenges, we are getting testimonials from customers on software review sites like G2 crowd, they are engaging with us in Discussion forums, sharing our content via social networks, etc. Not only is the product great, but the team is really spectacular. Don't wait, contact them now!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to create challenges that engage advocates. the concept of gaming that is embedded in everything is highly addictive and just draws you into doing more and more.

Cons:

it would be nice to have better capabilities that let advocates find other advocates with similar questions, similar interests, etc. I know they are working on a new messaging feature that is supposed to be out in the next few months. hopefully, this will be a big step forward in allowing advocates to easily connect with other advocates.

Lisa T.

Verified reviewer

Telecommunications

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed January 2019

Great tool to keep your customers engaged and your company top of mind!

Great tool for companies that are large enough to make it work.

Ratings Breakdown

Ease of use

Previously 4

Functionality

Pros:

As an end user, it's a great tool to be able to stay up to date with the latest features, and insights on a particular product. As a business user, it's a great way to ensure you are staying top of mind with your customers.

Cons:

It's a bit expensive and depending on how many customers you have, can be hard to justify.

Mia P.

Verified reviewer

Computer & Network Security

201-500 employees

Used daily for less than 2 years

Review source

Reviewed March 2017

Great Gamification Platform

Influitive has a definite purpose in the marketing arsenal if you are interested in providing your customers with a way to stay informed with what your organization is doing and rewarding them for their efforts along the way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and super responsive and helpful support team and coaches UI is rather easy to use and straight forward User VIP hub is a great place to borrow ideas and to get inspired for campaigns of your own Great for targeting social customers and is very easy to use from a customer perspective Great options for integration with existing marketing platforms like SFDC and Marketo

Cons:

Can be a challenging platform to leverage engagement from all industries (like tech and/or security) Requires a significant amount of time to run effectively, which can be a challenge if Influitive is only a portion of your business objectives.

Ron v.

Verified reviewer

Computer Software

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Great for marketing, great for users

I am a user (advocate) of 2 Influitive campaigns, 2 different companies and products. I use both the website and the mobile app to earn points by spreading my thoughts about both products. I don't have to be negative though, because I truely like both products a lot. What a better way than to spread my positivity and earn a buck with it ?

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Companies can use Influitive to marketing their products and build a community of loyal users. Those loyal users are good advocates for the companies, because they use their own social media channels to tell about the products.

Cons:

Honestly I haven't found anything negative about the use of Influitive. Both the website and the mobile app work well.

Eileen Q.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed January 2017

Great tool to connect with Customers

We worked with our client and evaluated several platforms and chose Influitive. We used Influitive to create a customer advocacy program for a hardware and software company that sells B2B. Our top need was to support the field organization with references and secondarily to "rise above the clutter" of other vendors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our customers love the program we set up. We had a core group of loyal and supportive customers, but the program has enabled us to nearly triple the pool of supporters. The nature of the challenges enables customers to do as much or as little as they want, but the engagement is much higher than I expected. The integration with Salesforce is great (though I would recommend cleaning up Salesforce as much as possible before you launch), reporting is robust and easily customizable.

Cons:

The Discussions area has a lot of potentials, but it functions more as a "bolted-on" product versus a nicely integrated feature.

Muhammad S.

Verified reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2016

Fantastic and always improving

If you're just starting a new program, you can't do better than Influitive's AdvocateHub platform. The only reason I gave it 4-stars for features is that as your program matures, you'll start to run up against platform limitations and things can get a little stale/repetitive. Even so, there's no better platform that I've found.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Robust platform, and continuing to improve - Best customer support ever - Our customers love it (it's fun and engaging) - Drives measurable business results for us

Cons:

- Can get a bit stale for mature programs. That said, there's no better program in the category.

Natasha U.

Verified reviewer

Computer Software

10000+ employees

Used daily for less than 12 months

Review source

Reviewed April 2017

The Best Advocate Marketing Platform Out There

I have only been using Influitive for a few months (although the hub I am working on has been around longer), and I have found it so easy to learn. The customer support team and my Influitive coach are always there to answer my questions and provide guidance. There is no other platform that my team and I have encountered that has the same capabilities that Influitive has. Perfect platform for a customer loyalty program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-User Friendly -Amazing customer support team -Platform great for finding references, writing reviews, finding speakers, etc. -Great way to reward your customers for being advocates for your brand

Cons:

-Targeting issues (although Influitive does send you updates when they are found/fixed) -A lot of time is spent on managing the hub including producing content, engaging with advocates, responding to their questions, fulfilling rewards, etc. (so make sure you are prepared for this commitment)

Heidi V. A.

Verified reviewer

Computer Software

11-50 employees

Used unspecified for less than 2 years

Review source

Reviewed July 2016

The BEST Way to Connect with Customers

We implemented Influitive a year ago and have just signed on for another year. Prior to creating our advocate hub, it was extremely difficult for our marketing team to keep in touch with customers, find out what they need, and ask them for input. (We are a niche software company that makes reporting and document components for other B2B software companies.) After setting up the mutually beneficial platform, however, we are all better for it. Our company has a better grasp on our customers' needs -- e.g. customers use the program to give suggestions on how to improve our products -- and we are able to translate their good will into useful ways, such as reviews on third party review sites like G2 Crowd and IT Central Station.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

Influitive does what it promises: helps us connect with customers and get them to advocate for us. The platform is easy to use and is constantly introducing new features and upgrading current ones. Support is on the ball and overall we're extremely happy with this program.

Cons:

We've had a harder time than anticipated getting customers to submit referrals via the platform. This isn't necessarily Influitive's fault but so far that piece of the puzzle hasn't been solved.

Taylor G.

Verified reviewer

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2018

Efficient way to nurture happy customers & create brand advocates

Referrals, increased customer reference pool, increase NPS.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Influitive provides a perfect platform to activate your happiest customers and turn them into brand advocates in the market. If you put in the work it can automate your referral and customer reference programs and also reward them for their actions. Influitive pays for itself simply from the ease of the referral feature. It can also be used as an upsell tool for your sales reps.

Cons:

This is a great tool but it needs to have staffing behind it to see results. This isn't a platform that runs itself unfortunately. We have also seen some integration problems between Influitive and Salesforce.

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