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CDK Global vs Dealertrack DMS

Updated December 14, 2025

CDK Global vs Dealertrack DMS: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Sales Floor Management
4.45
Lead Management
4.41
Financing Management
4.20
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Financing Management
4.64
For Automotive Dealerships
4.31
Reporting/Analytics
4.29
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Integrations
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DocStar ECM
DocStar ECM
Dealerlogix
Dealerlogix
Dealer Car Search
Dealer Car Search
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Pros / Cons
  • Robust system that is able to handle multiple locations and multiple charts of accounts across manufacturers
  • The recent data breach and subsequent long term service outage was a major disruption to our business and resulted in significant revenue loss and added labor to recover once service was re-established.
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  • Dealertrack DMS offers great connectivity between different dealership functions, including Service, Sales, follow up, and Business Office management.
  • The biggest problem with this DMS is that it crashes a lot.
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Ease-of-Use
4/ 5
Highest performing feature
in the comparison
4.2/ 5
Value for Money
4/ 5
Highest performing feature
in the comparison
4.3/ 5
Customer Support
4/ 5
Highest performing feature
in the comparison
4.3/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad